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Customer Service Representative
2 months ago
Job Title: Customer Service Representative
Job Type: Full-time
Industry: Agricultural Machinery
Location: Winchester, Hampshire, England
Job Type: Full-time
Salary: £25k - 45k per year + Benefits
About the Role:
We are seeking a highly skilled and experienced Customer Service Representative to join our team at New Staff Employment. As a Service Engineer, you will be responsible for providing exceptional customer service and technical support to our clients in the agricultural machinery industry.
Key Responsibilities:
- Provide technical support and maintenance services to clients, ensuring that their machinery is running efficiently and effectively.
- Diagnose and repair complex technical issues with agricultural machinery, using your expertise and knowledge to resolve problems quickly and effectively.
- Develop and maintain strong relationships with clients, providing them with exceptional customer service and ensuring that their needs are met.
- Work closely with our sales team to identify new business opportunities and develop strategies to increase sales.
- Conduct site visits to assess client needs and provide technical support and advice.
Requirements:
- Proven experience in a similar role, with a strong background in agricultural machinery maintenance and repair.
- Excellent technical skills, with the ability to diagnose and repair complex technical issues.
- Strong communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
- Ability to work independently and as part of a team, with a strong focus on customer service and satisfaction.
- Valid driving license and ability to travel to client sites.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career development and progression.
- Collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.
How to Apply:
If you are a motivated and experienced Customer Service Representative looking for a new challenge, please submit your application, including your CV and a cover letter, to us at New Staff Employment.
