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Customer Service Representative

1 month ago

Winchester, Hampshire, United Kingdom Tesco Full time

About the Role

We are seeking a dedicated and customer-focused individual to join our Tesco team as a Customer Service Representative. As a key member of our store team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Work collaboratively with colleagues to achieve sales targets and maintain a high level of customer satisfaction.
  • Contribute to the maintenance of a clean and safe store environment, adhering to health and safety standards.
  • Participate in seasonal, community, and charity events, promoting a positive and inclusive atmosphere within the store.

What We Offer

  • A competitive hourly rate, with opportunities for pay increases and additional payments based on location and skills.
  • A minimum of 16 guaranteed hours per week, with opportunities to work additional hours and flexible scheduling.
  • Access to a range of benefits, including holiday pay, flexible working, and discounts on Tesco products.
  • Opportunities for career progression and professional development within the company.

Requirements

  • A passion for delivering exceptional customer service and a commitment to providing a positive shopping experience.
  • The ability to work well in a team environment, communicating effectively with colleagues and customers.
  • A flexible and adaptable approach, with a willingness to learn and take on new challenges.