Customer Service Supervisor

4 weeks ago


Birmingham, United Kingdom Arca Living Ltd Full time

Furniture Maxi is a trading name for Arca Living Limited, it is an online retailer specialising in top quality rattan garden furniture with a taste for the latest and best designs at astonishing prices. An exciting opportunity has arisen to join Arca livingLimited, If you like to take the lead and offer exceptional customer service this role will be for you.

This role will see you gain satisfaction from helping people and making a difference in their lives. In addition, you will have the opportunity to work in a lovely office with beautiful surroundings.
- Responding to queries and ensure customer needs are met
- Provide processing advise
- Structure and leading a customer service team
- Using our internal system to check relevant information and process spare parts and return

As a Customer Service Supervisor you will have:

- Experience in a customer service environment
- Supervisor experience desirable, but not essential
- Dynamic approach
- Friendly and approachable manner
- Able to use words, spreadsheet
- Good communication skills



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