Customer Support Representative

7 months ago

London, United Kingdom Giti2c Full time

**What to expect of your role**:
You will be a part of our Portuguese-speaking Customer Support team in our London office, responsible for providing high-quality customer service for our product for the Portuguese market. We have a friendly environment, training is provided from the first day so you can perform to the fullest and you will be working on a shift-based schedule.

**You will be expected to**:

- Deliver high-quality services to our customers;
- Help customers with complaints and questions;
- Make calls to customers in difficult cases;
- Give customers information about our website;
- Other project support work.

(Full training will be provided)

**What you need to succeed in this role**:

- Can-do attitude;
- Excellent knowledge of the Portuguese language;
- Fluent English;
- Previous experience in customer care fields;
- The right attitude, accurate, hard-working, attentive to details, and self-organized person;
- Flexibility on working hours and days (work by shifts).

**About our corporate culture**:
As an international team, we are motivated by the freedom to do our best work. Our employees are autonomous and responsible for their projects, taking the initiative when necessary, not giving up on their opinions, and speaking freely. We invest in the potential of each person, hence believe that our abilities contribute to achieving ambitious company goals

**Reasons to join us**:

- Our positive workplace atmosphere creates a culture of collaboration and support, making it a place you'll love working in;
- We offer competitive compensation and regular career development reviews to motivate you to reach your full potential and love the work you do;
- We offer a generous vacation and sick leave policy, allowing you to take time off and enjoy a work-life balance;
- You'll love working here because we provide financial assistance for professional development, helping you stay ahead of the curve and love your career path;
- Our Educational Allowances give you the opportunity to expand your knowledge and experience, not only in your work but also in other areas;
- You'll love the monthly allowance for personal activities, giving you the opportunity to pursue your interests and hobbies outside of work;
- At our company, we prioritize the health and well-being of our employees, which is why we offer comprehensive health insurance plans;
- Our referral program rewards you for bringing top talent to the company, making it a place you enjoy sharing with others;
- With engaging team-building activities and corporate parties, you'll love being part of our community and team spirit.

**What’s next?**

Our recruiters will review your CV and reach out to you if you are suitable for the role.

**What your process will look like**:

- HR Interview with the Recruiter;
- Final interview with the team;
- Final decision.

**Our recruitment team is very willing to help out, so contact us with any questions you may have

  • Customer Service Representative

    4 weeks ago

    London, Greater London, United Kingdom Speedy Support Services Ltd Full time

    At Speedy Support Services Ltd, we're looking for a skilled Customer Service Representative to join our team in the Customer Solutions office.This role is a vital part of our operations on the front line of sales and customer service, where you'll build strong relationships with our clients and provide exceptional support.As a Customer Service...

  • Customer Support Representative

    6 months ago

    London, United Kingdom Architectural Decorators Ltd Full time

    Are you a great communicator who can deliver excellent customer service? Why not bring your customer experience over to the construction industry? **About us** Established in 1944, AD Construction Group has continually expanded its service offerings to align with its growing client base and esteemed reputation. Specialising in a comprehensive range of...

  • Customer Support Representative

    6 months ago

    London, United Kingdom Neko Health Full time

    Join Neko Health as a customer support representative and make a difference in the health-tech industry! **About Neko Health**: Neko Health is a Swedish health-tech company co-founded in 2018 by Hjalmar Nilsonne and Daniel Ek. Our vision is to create a healthcare system that can help people stay healthy through preventive measures and early detection. Neko...

  • Customer Support Representative

    6 months ago

    London, United Kingdom theprintspace Full time

    Customer Support Representative for a high-growth tech company in the creative arts industry theprintspace is a best in class fine art & photographic printing studio with an outstanding customer satisfaction reputation. We are looking for a focussed and intelligent Customer Support Representative ready to take a forward career step in the exciting creative...

  • Customer Support Representative

    2 months ago

    City of London, United Kingdom CV-Library Full time

    Job Title:Customer Support Representative/ Return Administrator/ Data Entry Executive Location: London, UK Contract Type: Temporary (Inside IR35), 12 months Working Hours: Standard, 40 hours per week About the Role: We are looking for a dedicated and collaborative Support Representative to join our clients Operations team in London. In this role, you will...

  • Customer Support Representatives

    4 months ago

    London, United Kingdom Hubstaff Full time

    Exciting Opportunity for Customer Support Representatives with DoWell UX Living Lab! DoWell UX Living Lab, a division of DoWell Research. As a globally renowned User Experience research team, we have been trusted by top brands like Google and Spotify since 1995. With our extensive research background, we are now developing management products for small to...

  • Customer Support Representative

    3 weeks ago

    London, Greater London, United Kingdom Palta Full time

    Palta is a dynamic tech platform developing innovative mobile apps focused on health and well-being, serving over 60 million monthly active users. Our portfolio includes successful companies like Flo, Simple, and Zing.We are looking for talented Seasonal Support Representatives to join our team. This role involves:Main ResponsibilitiesMonitoring incoming...

  • Customer Support Representative Specialist

    1 week ago

    London, Greater London, United Kingdom Hubstaff Full time

    We are seeking a highly skilled and experienced Customer Support Representative to join our team at DoWell UX Living Lab. This is a long-term full-time freelance opportunity with a focus on delivering exceptional customer service.Job DescriptionAs a Customer Support Representative, you will be responsible for providing timely and effective support to our...

  • Customer Support Representative

    6 months ago

    London, United Kingdom Vista Musical Instruments Full time

    Vista Musical Instruments is an innovative, global collective of music-related brands dedicated to building meaningful products and experiences for the music community. Brands include MONO, Teisco, Harmony, Heritage Guitars, Dawsons, and Swee Lee. Vista Musical Instruments is headquartered in Singapore, with operations in USA, UK and APAC, and is a division...

  • Customer Representative

    5 months ago

    London, United Kingdom Digby Morgan Full time

    summary - _ london, london_ - _ £30,000 - £45,000 per year_ - _ permanent_- specialism - graduate- sub specialism - business services- reference number - PR-1225526:LON:R - job details Customer Representative Working for a company with a presence across Europe, you will act as the first port of call for new and existing partners, providing a first class...

  • Customer Representative

    6 months ago

    London, United Kingdom Digby Morgan Full time

    summary - _ london, london_ - _ £30,000 - £45,000 per year_ - _ permanent_- specialism - graduate- sub specialism - business services- reference number - PR-1225526:LON:H - job details Customer Representative Working for a company with a presence across Europe, you will act as the first port of call for new and existing partners, providing a first class...

  • Customer Support Representative

    6 months ago

    London, United Kingdom Architectural Decorators Ltd Full time

    Since 1944 AD Construction Group has established itself as a well-regarded refurbishment contractor providing building maintenance services within the public sector, predominantly to local authority housing associations. Working as a close-knit team the organisation has successfully proven time and time again its ability to be a serious competitor in the...

  • Customer Support Representative

    4 weeks ago

    London, Greater London, United Kingdom OpenTable Full time

    Customer Support RepresentativeWe are seeking a highly skilled and enthusiastic Customer Support Representative to join our team at OpenTable. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, answering complex questions on function and usage of our products, and resolving issues in a...

  • Customer Service Representative

    6 months ago

    London, United Kingdom CSP Full time

    We are hiring a Customer Service Representative. You will also be asked to process orders, modifications, and make sales. **Responsibilities**: - Maintaining a positive, empathetic and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers - Knowing our products inside and out so...

  • Customer Support Representative

    6 months ago

    London, United Kingdom Taskworld Full time

    **ABOUT TASKWORLD** Taskworld is a top-rated online collaboration and task/project management software. The SaaS (software as a service) is designed to facilitate project and task management, collaboration, delegation, communication, knowledge management, measure progress and provide performance metrics for evidence-based evaluations within teams. It allows...

  • Customer Service Representative

    4 weeks ago

    London, Greater London, United Kingdom The Ivy Collection - Support Office Full time

    About the Role: We are seeking a highly skilled Customer Service Representative to join our team as a Reservation Agent. As a key member of our reservations team, you will be responsible for delivering exceptional customer service via phone and live chat, ensuring that our guests receive a seamless and memorable experience.Key Responsibilities:Handling phone...

  • Customer Service Representative

    1 month ago

    London, Greater London, United Kingdom Language Matters Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. The successful candidate will be responsible for delivering exceptional customer service and selling tickets across the Dutch market.Key Responsibilities:Delivering exceptional...

  • Technical Support Representative

    3 months ago

    London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time

    The Company:VC Backed Scale-up HR-Technology platform, working with some of the most recognised organisations on the planet!A platform designed to identify and support career growth for under-represented individuals.The Opportunity:Joining the growing customer facing team as a Customer Support Administrator, you will work closely with the wider client...

  • Technical Support Representative

    3 months ago

    London,, UK, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time

    The Company:VC Backed Scale-up HR-Technology platform, working with some of the most recognised organisations on the planet!A platform designed to identify and support career growth for under-represented individuals.The Opportunity:Joining the growing customer facing team as a Customer Support Administrator, you will work closely with the wider client...

  • Customer Service Resource Coordinator

    1 month ago

    London, Greater London, United Kingdom Customer Labs Full time

    Job DescriptionThe Customer Service Resource Coordinator plays a crucial role in managing the Field Service Engineers' resource diary. This position requires excellent customer relations skills, commercial acumen, and the ability to develop and sustain relationships with key stakeholders.Key ResponsibilitiesManage the Field Service Engineers' resource diary...