Customer Service Officer
3 weeks ago
**Customer Services Officer - One Number Team**
**1 x 18 month fixed-term role (37 hours per week)**
**1 x 6 month fixed-term role (37 hours per week)**
**1 x Permanent part-time role (22 hours per week)**
With experience of providing a customer focussed service, demonstrating excellent communication skills, both verbally and in writing, you must be capable of actively listening and empathising with customers whilst effectively managing call times in response to demand. A good level of education is essential and you must work well under pressure with an exemplary, positive attitude and ability to solve problems creatively.
The roles require flexibility, great interpersonal skills and the ability to work accurately in a fast-paced environment, dealing with a range of enquiries.
The successful applicants will be required to provide occasional cover in our reception team.
The role will be office based during the probation period and hybrid thereafter.
If you would like to discuss the role, please contact Christopher McDermott at.
**Closing date: 26th March 2023**
**Interview date: 3rd April 2023**
- All posts offer attractive conditions of service and a range of employee benefits including a commitment to personal development, work life balance and a genuine commitment to embrace diversity for employees and customers. _
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