Vehicle Customer Service Advisor
2 weeks ago
**Great opportunity to join an expanding and well-established vehicle repair business based in Stockport. You will be in a customer facing role working in our fast-paced office.**
**About the role**
Our apprentice Customer Service Advisor will deliver a high-quality service to our established customer base. Throughout your apprenticeship you will gain the knowledge, practical experience and wider skills needed for your future career.
Your core responsibility will be to provide support to our other team members by:
- Answering the telephone
- Dealing with customer enquiries and offering advice
- Making MOT, Service & Repair appointments
- Checking in and handing over vehicles
- Updating customers on the status of their vehicle
- Explaining the work completed to customers
- Taking payments
- Putting together quotations for customers
- Building jobs and ordering necessary parts
- Invoicing completed work
- Accepting and recording deliveries & returns
- Carrying out office admin tasks
You will be working closely alongside our office team and will be provided with full training and mentoring in all aspects of the role.
**What we are looking for**
- Computer literate
- Excellent customer service skills
- Willing to learn and progress
- Punctual
- Great attention to detail
- Good communication skills with the ability to explain accurately and concisely
- Team player
- Thorough
- Able to work with defined processes and guidelines
- Quality focused
- High levels of integrity
**Qualifications Required**
Essential 5 GCSE A-C (9-4) including English and Maths or equivalent.
**Your working week**
40 hours per week
- Weekdays 8am-5pm
Opportunity for additional hours on Saturdays 8am-12pm
**Future Prospects**
**What you will get in return**
- Salary of £5/ hour. Increase in pay with experience, to be reviewed at regular intervals.
- 28 days holiday (inclusive of 8 bank holidays)
- Company pension
- Full training in the role, plus a mentor
- Approved overtime
- Uniform provided
- Company social events
**A little bit about us**
John Delany Motors is ‘Stockport's Family Business of the Year 2021’, established in 1980. We are the largest independent garage in Stockport and MOT, service & repair all makes and models of vehicle specialising in Mercedes-Benz, Jaguar, Land Rover & BMW.
**More info**
We will be delivering this programme through the Trafford College Group
**Job Types**: Full-time, Apprenticeship
**Salary**: £5.00 per hour
**Benefits**:
- Company events
- Company pension
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
- Weekend availability
Supplemental pay types:
- Bonus scheme
COVID-19 considerations:
We have an in-depth Covid-19 risk assessment in place. Interviews will be conducted in a safe environment with all the necessary precautions taken.
Application question(s):
- What interests you in the role?
**Language**:
- English (required)
Work Location: One location
-
Service Advisor
Found in: Talent UK 2A C2 - 4 days ago
Stockport, United Kingdom Holt Recruitment Ltd Full timeService Advisor– Main Dealership –Stockport Our client is a main dealership and have the requirements for an experienced, high performing Service Advisor to join their successful Aftersales team in Stockport Basic salary - £28,500 OTE - £36,000 Hours – 8am to 6pm 5 days a week Saturday rota 8am to 1pm (1 in 3) Key role and responsibilities for...
-
Service Advisor
Found in: Whatjobs ES C2 - 4 days ago
Stockport, United Kingdom Holt Recruitment Ltd Full timeService Advisor– Main Dealership –StockportOur client is a main dealership and have the requirements for an experienced, high performing Service Advisor to join their successful Aftersales team in StockportBasic salary - £28,500OTE - £36,000Hours – 8am to 6pm5 days a weekSaturday rota 8am to 1pm (1 in 3)Key role and responsibilities for this...
-
Automotive Service Advisor
Found in: Talent UK 2A C2 - 4 days ago
Stockport, United Kingdom C&B Recruitment Full timeAutomotive Service AdvisorBasic £31,000OTE £35,000+Prestige Main Dealer - StockportC&B Recruitment are currently recruiting for an automotive Service Advisor to join a successful and well established aftersales team based in Stockport.Previous experience working within an aftersales department in the motor trade as an automotive Service Advisor is...
-
Automotive Service Advisor
Found in: Whatjobs ES C2 - 4 days ago
Stockport, United Kingdom C&B Recruitment Full timeAutomotive Service AdvisorBasic £31,000OTE £35,000+Prestige Main Dealer - StockportC&B Recruitment are currently recruiting for an automotive Service Advisor to join a successful and well established aftersales team based in Stockport.Previous experience working within an aftersales department in the motor trade as an automotive Service Advisor is...
-
Customer Service Advisor
2 hours ago
Stockport, United Kingdom Essential Personnel Full time**Customer Service Advisor** Our international company is recruiting a **Customer Service Advisor** to work in their office in **Hazel Grove, Stockport** In your role as a **Customer Service Advisor** you will be helping customers with their orders. **Duties include**: - Record all telephone calls on the database - Process orders from the customers -...
-
Service Advisor
17 hours ago
Stockport, United Kingdom Pendragon Full time**Service Advisor** **Stratstone Porsche Stockport** **Salary of £25,942 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...
-
Customer Service Advisor
2 weeks ago
Stockport, United Kingdom Lloyds Banking Group Full timeEnd Date Salary Range Agile Working Options Other Agile Working Arrangements / Open to Discussion Job Description Summary Customer Service Advisor **Job Description**: - Transport Customer Services is a key part of Consumer Lending, the largest division in Lloyds Banking Group. We help our customers by_ fulfilling their mobility needs through both the...
-
Service Advisor Pa1511
6 days ago
Stockport, United Kingdom The Solution Automotive Recruitment Full time**Service Advisor - Stockport** Our client, the No 1 motor trade employer in the UK, is looking to recruit an experienced Service Advisor to join the team - As a Service Advisor you will the first point of contact for customers in the Aftersales department - You will check vehicles in and out, liaise with your customers ensuring the best possible customer...
-
Customer Service Advisor
2 days ago
Stockport, United Kingdom Takepayments Ltd Full time**About the role**: As part of our Customer Success team, will be taking calls from our existing customers to assist with their technical enquiries. You will provide First Class Customer Service, diagnose technical issues, talking customers through actions to resolve their problems and ensuring that the customer gets an excellent journey, resolving their...
-
Customer Service Advisor
6 days ago
Stockport, United Kingdom Venn Group Full timeVenn Group has been approached by a leading housing association in Stockport to recruit for a repairs customer service advisor initially on a 3 month contract with the possibility for extension. The duties will include: - First point of contact for tenants over the phone for a variety of repair / general enquiries - Updating and maintaining customer...
-
Service Advisor
2 weeks ago
Stockport, Greater Manchester, United Kingdom Holt Recruitment Full timeService Advisor Main Dealership Stockport Our client is a main dealership and have the requirements for an experienced, high performing Service Advisor to join their successful Aftersales team in Stockport Basic salary - £28,500 OTE - £36,000 Hours 8am to 6pm 5 days a week Saturday rota 8am to 1pm (1 in 3) Key role and responsibilities for this...
-
Automotive Service Advisor
9 hours ago
Stockport, Greater Manchester, United Kingdom Institute of the Motor Industry. limited Full timeFind jobs in the automotive retail industry Automotive Service AdvisorBasic £31,000OTE £35,000+Prestige Main Dealer - StockportC&B Recruitment are currently recruiting for an automotive Service Advisor to join a successful and well established aftersales team based in Stockport.Previous experience working within an aftersales department in the motor trade...
-
Customer Service Advisor
6 days ago
Stockport, United Kingdom Bridge of Hope Full timeThe Recruitment Co are recruiting for an experienced Customer Service Advisors in Stockport SK3 based in their offices working with a friendly team. Duties will include: - Tracking parcels and lost orders - Answering phone calls - Dealing with subscriptions Replying on social media ( comments, messages etc) Shift: 9.30-7pm, Monday - Friday Pay:...
-
Service Advisor
Found in: Talent UK C2 - 1 week ago
Stockport, United Kingdom Lookers Full timeOverview Location: Stockport Volvo Contract type: Permanent, full-time Working hours: 42 hours per week, Monday – Friday 8:00am - 5.30pm, Saturday's on a rota basis 8am – 12pm Salary: £30,800 OTE (basic £26,000 plus £4,800 bonus uncapped) We're looking for a Service Advisor to join the team here at Stockport Volvo. This role is...
-
Service Advisor
Found in: Whatjobs ES C2 - 4 days ago
Stockport, United Kingdom LSH Auto - Mercedes Benz Full timeWe have an amazing opportunity for an experienced Service Advisor to join our flagship dealership in Stockport. This is a full time role. Hours 45 Salary £27, 261 Plus OTE bonus Benefits: Colleague Referral Scheme (£500 - £1000) A range of Mercedes Benz training and leadership programmes Platinum Plus Rewards Scheme Colleague Car Purchase Scheme Eye...
-
Service Advisor
5 days ago
Stockport, United Kingdom LSH Auto - Mercedes Benz Full timeWe have an amazing opportunity for an experienced Service Advisor to join our flagship dealership in Stockport.This is a full time role.Hours 45Salary £27, 261 Plus OTE bonusBenefits: Colleague Referral Scheme (£500 - £1000) A range of Mercedes Benz training and leadership programmes Platinum Plus Rewards Scheme Colleague Car Purchase Scheme Eye care...
-
Customer Service Advisor
13 hours ago
Stockport, Greater Manchester, United Kingdom Prestige Recruitment Group Full timeCustomer Service Advisor - 23kPrestige Recruitment Group We are currently recruiting for an experienced and enthusiastic Customer Service Advisor with sales order entry experience to join our client's team of professionals in a busy distribution business This is a permanent role offering a salary of 23k and excellent benefits. The successful candidates...
-
Customer Service Advisor
13 hours ago
Stockport, Greater Manchester, United Kingdom We are Sapphire Full timeCustomer Service Advisor, Location: Bramhall, Stockport – walking distance from train station. Salary: £23,500 + excellent company perks and benefits. Full time, working Monday to Friday office hours. We have an exciting opportunity for a Customer Service Advisor to join our fast-growing company here at Sapphire. We provide accountancy, umbrella and...
-
Customer Service Advisor
1 hour ago
Stockport, United Kingdom St John Ambulance Full time**What's involved**: **Department**: Sales & Customer Service **Salary**: £20,000 (7.5% pay increase in March 2023) **About the Role** St John Ambulance trains over 400,000 people every year on First Aid related courses, so our customers are very important to us (as well as being future lifesavers). We reinvest every penny into campaigning for and...
-
Senior Service Advisor
16 hours ago
Stockport, United Kingdom Pendragon Full time**Senior Service Advisor** **Stratstone Porsche Stockport** **Salary of £26,880 with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Are you a service advisor looking for a new and exciting challenge? Can you...