Customer Service Advisor

1 month ago


Stockport, United Kingdom Parcel Station Ltd Full time

An exciting opportunity has arisen to work for one of the UK's leading and rapidly expanding Same day Transport Companies based in their STOCKPORT office. Starting at 9am till 6pm with an hour lunch.

Main responsibilities Customer service/Sales Operator
- Manage large amounts of incoming calls, in a polite, calm, timely and professional manner.
- Answering product and service questions; suggesting information about other products and services, upselling and advising customers of alternative options available.
- Utilize computer technology booking live jobs on the in-house intransit/cx systems, providing quotations.
- On call optional, one weekday or one weekend in 3 to take bookings for same day jobs.
- Contribute to the team, go that extra mile.

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£24,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person



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