Contract Administrator

3 days ago


Liverpool, United Kingdom Total Training Provision Full time

**Contracts Administrator (Liverpool)**

Administrator

**Reporting to MIS & Administration Manager**

***
- Position based: 1, Mann Island, Liverpool, L3 1BP_
- Salary Band: £18-22,000 per annum_
- Hours: Full Time_
- Holidays: 25 + all bank holidays, Birthday off, Christmas Shopping Day_
- Benefits: Westfield Health Scheme_

***

**Purpose of role**

The role will involve in the day to day operations and the administration within our busy office, answering phones inputting information upon MIS systems. Filing and monitoring documentation to ensure current information for files is evident for audit purposes.

**Key Responsibilities**:

- To input relevant data onto MIS systems to meet Contractual Requirements.
- Process learner documentation to meet contractual deadlines
- Accurately inputting learner documentation and data into MIS
- Data entry
- To produce management reports from MIS system on a weekly basis
- To provide necessary reports as and when required to other departments of the business and management.
- To liaise with colleagues and obtain relevant information in order to process learners registrations and certification.
- Support with timely and accurate processing of claims.
- Maintaining timely and accurate records
- Accurately closing and storing learner records securely
- Maintaining reliable and accurate learner records (electronic and paper based)
- Provide day to day feedback to Administrative Services Manager on contract performance
- Provide effective IAG service with both external and internal clients/ customers
- To support with the internal and external audit process within the organisation
- To support with the planning and preparation for external and internal audit
- Ensure that training premises are well presented and meet company requirements
- Filing and general day to day office administration duties as directed.
- To support staff as and when required in general admin duties such as photocopying and answering the telephone.
- Ensure that all visitors to premises and telephone callers receive welcoming, professional attention
- Ad hoc duties requested from management

**Experience & Skills**:

- Experience of working in a back office function that has a strong focus on the customer
- IT literate
- Committed to continuous improvement - personal and organisational
- Analysis and evaluation of detailed information
- Working within tight deadlines
- Preparing and presenting information
- Working in a change environment
- Experience of government funded programmes
- Tenacious and results driven
- Detail oriented but also able to see the bigger picture
- Team orientated
- Organised and structured, remaining focused on priorities
- Preparing information in report form
- Comfortable under pressure

***

**Equal Opportunities**:
**Total Rewards**:

- Total Leave - all staff benefit from 25 days annual leave + extra Christmas shopping day + extra day for Birthday + 8 Bank Holidays = Total 35 Days
- 2 Years’ Service - staff who have passed 2 years’ service get an additional 2 days leave
- 5 Years’ Service - Staff who have passed 5 years’ service get an additional 2 days leave
- 10 Years’ Service - Staff who have passed 10 years’ service get an additional 2 days leave
- Total Work Anniversary - Vouchers for colleagues who reach a work anniversary, £10 for every year reached
- Total Health - Health Insurance all staff have access to the Westfield Health Plan
- Total Fridays - early Finish Fridays. One Friday of every month staff benefit from a 3pm finish
- Total Welcome - Welcome Box. New starters will receive a welcome box which includes TTP goodies
- Total Performance - Performance Award - staff can earn vouchers and other prizes for outstanding performance
- Dress Down Fridays - every Friday staff do not need to wear formal work clothes and can donate £1 to our Charity of the Year
- Annual Staff Conference - TTP hold an annual staff conference for all staff from across the country to get together
- Total Ideas - we have a Total Ideas Inbox for staff to submit any ideas that will improve the business
- Total Extra Mile - Extra Mile Award. Nominations from across the business for any individual that has gone the extra mile in line with TTP Values (monthly)
- Total CPD - Lots of opportunities to gain new skills and progress within TTP
- Total Christmas - TTP shuts down for over a week over the festive period so everyone can spend time with their family and friends


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