Coordinator / Admin Support

6 months ago


Warrington, United Kingdom Cathedral Building Services (Dante Group) Full time

At CBS (Dante Group) we pride ourselves on being a UK leader in the servicing and installation of Specialist building controls (air-conditioning, heating and cooling systems) and electrical.

We are a reputable employer that is dedicated to developing, nurturing and supporting our staff at every level.

You will be working as part of a team but will be the linch pin between the customers, the engineers and manager, monitoring your own workload on a daily basis. This will include building a rapport with customers to become their first port of call, as well as looking at contracts and liaising with our accounts on the invoicing side. This is a real opportunity to build a unique role within the company, with plenty of job variety.

Day to day duties:

- Making proactive outbound phone calls to engineers/suppliers/clients to ensure service levels are met
- Open, close, monitor, chase and be proactive with new and existing jobs
- Ensuring deadlines are met

Managing the On Call Rota for Out of Hours Calls
- Reacting to emergencies raised by the client and overseeing engineer's attendance.
- Maintaining the Holidays and Absences systems

Essential Skills & Experience:

- Previous planning experience would be an advantage
- Strong organisational skills and high attention to detail
- Excellent telephone manner
- Excellent communication skills and ability to work well as part of a team.
- Computer literate and proficient use of Microsoft Office Packages
- Ability to work in a fast-paced environment, multitask and make effective decisions quickly.

Additional benefits:

- Personal development and progression opportunities in a fast expanding company
- Vibrant busy office
- 21-25 days holiday per year + bank holidays
- Pension Scheme + Life assurance
- Free on-site parking

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status or disability status.

You will join the Company at an exciting time in its development and will be expected to play an important part in its growth.

Work remotely
- No

**Job Types**: Permanent, Full-time

**Salary**: From £25,000.00 + per year

**Benefits**:

- On-site parking
- Private medical insurance

Schedule:

- 8 hour shift
- Monday to Friday

**Job Types**: Full-time, Permanent

**Salary**: From £25,000.00 per year

**Benefits**:

- On-site parking
- Private medical insurance

Schedule:

- 8 hour shift
- Monday to Friday

COVID-19 considerations:
We comply with the Government's current guidelines.

Work Location: In person

Reference ID: CBS 1001



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