Technical Specialist

3 weeks ago


Remote, United Kingdom MHS Full time

FORTNA partners with the world’s leading brands to transform omnichannel and parcel distribution operations. Known world-wide for enabling companies to keep pace with digital disruption and growth objectives, we design and deliver solutions, powered by intelligent software, to optimize fast, accurate and cost-effective order fulfillment and last mile delivery. Our people, innovative approach and proprietary algorithms and tools ensure optimal operations design and material and information flow. We deliver exceptional value every day to our customers with comprehensive services and products including network strategy, distribution center operational design and implementation, material handling automated equipment, robotics and a comprehensive suite of lifecycle services.

**Responsibilities**:

- Provide in-depth knowledge and experience in AMHE technologies
- Demonstrate strong Mechanical & Electrical capabilities
- Be a competent 1st response engineer to on-site situations.
- Assist with commissioning of new installations working alongside our project & commissioning engineers
- Provide technical support to MHS/Fortna & our clients.
- Produce and deliver training to engineers in AMHE systems
- Support sites with maintenance and repairs when needed
- Produce Safety and technical documentation
- Provide advice, support and training to Clients
- Conduct technical audits to identify training and technical gaps within teams; create and agree on a plan to fill those gaps in association with their resource manager
- Collaborate with partners and suppliers in developing technology innovations
- Develop and implement engineering solutions in-house and with suppliers to improve equipment performance
- Keep abreast of current and developing automated material handling equipment trends
- Undertake special projects as required
- Contribute to the development of the continuous improvement program and lead activities where appropriate
- Undertake continuous training and development
- Look for opportunities that can add value for Fortna and our Clients
- Support customer meetings as required
- Be operationally minded with all decisions
- Comply with health and safety legislation at all times

**Qualifications**:

- Exceptional technical & experienced hands-on ability relating to automation and controls
- Recognised Engineering Apprenticeship, HNC or equivalent qualification in engineering
- Experience of working with automated material handling systems
- Experience of working at height
- A working understanding of Mechanical, Electrical & Electronic technical manuals & drawings
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving skills
- Ability to work in a time-critical environment
- Proven competence in H&S
- PC literacy and working knowledge of Microsoft Office
- Demonstrable understanding of the principles of excellent customer service
- Clean driving license.
- Self-motivated and ability to work with limited direction
- Ability to work and collaborate effectively with a team and support high levels of performance
- Excellent written and oral communication abilities
- High degree of attention to detail
- Strong interpersonal, organizational, time management and problem-solving skills
- Ability to travel nationally and internationally, including prolonged periods at customer sites as required

Desired qualifications:

- Experience of PLC (Siemens and/or Beckhoff), Profibus/asi communications
- NEBOSH, IOSH or equivalent.
- Experience of Computerised Maintenance Management Systems
- Working knowledge of PUWER and LOLER



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