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Customer Service Executive

5 months ago

Glasgow, United Kingdom Arrow Global Full time

**Hey Stop scrolling for jobs and read about an opportunity that will be great for you**

What three words describe you?

Customer-focused?

Proactive?

Enthusiastic?

YES?

Are you ready to join a team that will meet your ambitions, where you can make new friends and help customers?

Let’s make it a perfect match

We’re on the lookout for fantastic Customer Service Advisors who will love speaking with people over the telephone and providing financial solutions to their queries. You don’t have to have call centre experience; we know that customer service experience comes from a variety of industries; what you will have, is a friendly personality and excellent communication skills.

You’ll be committed to living our values and delivering an outstanding service to our customers. You will provide a professional, efficient, courteous service answering queries and providing information about our services. Self-motivated with a positive approach, you will be an active listener who can manage difficult situations when helping customers with financial difficulties.

We provide full training at our offices in Glasgow but we also believe in a good work / life balance, so we offer a fantastic hybrid work pattern where you can work a mixture of home and office.

Come and join the Capquest family where we offer a salary of up to £24,160 PLUS a bonus incentive

Interested?

We thought you would be But there’s more We have not only fantastic training but benefits that will make you smile

Our office working hours to support our customers are Monday-Friday. You will cover a range of shifts working 40 hours per week.
- Monday - Friday working (no weekends here) Working shifts patterns between 8am - 7pm
- Competitive starting base salary of up to £24,160
- Excellent bonus scheme (up to 15%) and incentive package
- 25 Days holiday (plus opportunity to buy/sell)
- Pension Scheme - company matching up to 5%
- Life Assurance 4x salary
- Private medical insurance / Health plans
- Employee assistance program
- Casual dress
- Cycle to work scheme / Gym Flex / Gadget scheme
- Free tea and coffee in the office
- Grab some breakfast and lunch in the office
- Interactive subsidised events, colleague engagement teams, employee recognition and development programs.

Ready to apply?

We can’t wait to meet you

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