Administrative Assistant

3 months ago


Pontypridd, United Kingdom Advanced Fire Protection Ltd Full time

**This leads to a permanent position following 3 months’ probation to start asap.**

The Admin Assistant plays a crucial role in the company's success.

**Main responsibilities to include**:

- General Administrative Duties: - managing telephone calls, correspondence, creating and updating records, and assisting colleagues whenever necessary.
- Closing down of completed works on CRM software and raise invoices to the customers.
- Ad hoc duties as and when required

**Service Delivery**:

- You will need to have excellent organisational skills, be self-motivated, proactive with a positive attitude.
- You will be committed to excellent customer service.
- Support with managing engineers’ diaries and job sheets, liaising with customers and booking service and remedial work appointments with residents.
- Liaise with customers about appointments and work in progress, keeping them informed of any changes to appointments or work.

**To be successful in this role you will have**:

- Experience of working in a customer focused environment
- Experience of working with Microsoft Office or other relevant software systems
- Experience of working with Sage accounting software
- Clear, concise and professional communication, both oral and written

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£25,000.00 per year

**Benefits**:

- Company events
- Company pension
- Free parking
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: AJMH



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