Service Helpdesk Administrator
4 weeks ago
We're a BAFE accredited industry leading provider of Fire Protection and Security systems who have been established for over 30 years, and are looking for an experienced Service Helpdesk Administrator.
Your role will include:
- Schedule Pre-planned Preventative Maintenance (PPM) & Reactive Maintenance works in a timely manner to ensure all Key Performance Indicators are met
- Handling administrative and support activities.
- Providing excellent customer service at all times and resolving issues in a prompt and professional manner.
- Liaising with appropriate parties (both internal and external) to provide necessary updates and supporting documentation when requested.
- Issue purchase orders when required.
- Work with the management team to discuss and implement appropriate course of action
- First point of contact for engineers regarding scheduling queries.
- Arrange service schedules and create, amend and file associated documentation and service records.
- Carry out general administrative duties in line with the departmental policies and procedures
- Undertake any 'ad hoc' duties as requested by the Branch Manager.
- Excellent customer service skills
- A high degree of flexibility when faced with new challenges
- Good negotiation, influencing, good planning and organisation skills
- Ability to multitask and work under pressure.
- Good numerical, written and verbal communication skills
- Proficient in MS Office.
- Experience of Fire/Security operations preferred but not essential.
- ‘Can do’ attitude and a team player.
- Right to work in the UK.
TP Fire & Security Ltd are an equal opportunities employer and are committed to respecting diversity, positively promoting equality, fostering equal opportunities and tackling discrimination in all that we do.
**Job Types**: Full-time, Permanent
**Salary**: From £24,850.00 per year
**Benefits**:
- Company pension
- On-site parking
- Sick pay
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
**Experience**:
- Administrative experience: 3 years (required)
Work authorisation:
- United Kingdom (preferred)
Work Location: In person
-
Helpdesk Administrator
4 weeks ago
London, United Kingdom CBW Staffing Solutions Full timeHelpdesk Administrator - NW10 London - £16.00 per hour - Temp to perm Are you an experienced Helpdesk Administrator looking to join a fantastic team?Would you like career progression opportunities and be recognised for your work? If so, read on...Exciting opportunity to work for an established FM service provider situated in NW10 London. The successful...
-
Helpdesk and Administration
1 week ago
London, United Kingdom Red Commerce Full time** **RED - Helpdesk and Administration - SC Clearance - Opportunity to work in USA** ** This role requires you to **relocate **to **Norfolk, Virginia, USA**. At present, one of our International Customers at RED is in the search of a **Helpdesk and Administration** for an **on-site 4 years project** in Virginia, USA. Here are some details: Project...
-
Helpdesk Administrator
1 month ago
London, United Kingdom OmniRMS For VINCI Full time**Helpdesk Administrator | Victoria, London |£27,000 - £29,000 | Leading FM Service Provider** We are currently looking to recruit a Helpdesk Administrator to join a leading Facilities Management Company based in our Victoria office on there transport division. **Key duties & Responsibilities** - Taking incoming HD calls and raising tasks on CAFM System...
-
Helpdesk Administrator
4 weeks ago
London, United Kingdom Adecco Full time**Helpdesk Administrator** £17.39 per hour PAYE Working from home - certain occasions there will be a requirement to attend the office - Wandsworth 3 months - possible extension 0800-1730 Monday to Friday - This will be on a rota of shifts. Shift 1 = 8.00am to 4.00pm and Shift 2 = 9.30am to 5.30pm **Job Purpose** Provide high quality customer service...
-
Helpdesk Administrator
4 weeks ago
London, United Kingdom CBW Staffing Solutions Full timeHelpdesk Administrator - Cannon Street, London - £35k per annum CBW is currently recruiting for a Helpdesk Administrator looking to take on the next challenge in Facilities Management. One of our key clients is looking for a hardworking, ambitious individual to work in a team.Details:Monday to Friday 8:00am to 17:00pm Hybrid role Key...
-
Helpdesk Administrator
4 weeks ago
London, United Kingdom Valknut Automation Ltd Full timeWe are currently seeking to employ Helpdesk Administrator / Contracts Administrator who will assist our clients established team with call handling, resource planning and compliance monitoring duties within the Facilities Services division. **This role will include a variety of tasks including the following**: - Proactively monitor and oversee work order...
-
Helpdesk Administrator
1 week ago
London, United Kingdom Preston Recruitment Ltd Full time**Helpdesk Administrator - Facilities Maintenance - Liverpool St, London** My client is a leading Facilities Management provider whose approach is based on empowering their clients, and staff. They are still rapidly growing and are excited to welcome a Helpdesk Administrator on board to one of their stand out international banking contracts in Liverpool St,...
-
Facilities Helpdesk Administrator
7 hours ago
South East London, United Kingdom Alex Young Recruitment Ltd Full timeFacilities Helpdesk Administrator My client is currently seeking a facilities helpdesk administrator for their unique building on the Southbank. You will have a proven track record in facilities helpdesk and good communication skills. Sector: Entertainment Duties will include looking after the cafm system for all enquires from the facilities department,...
-
Fm Helpdesk Administrator
1 month ago
London, United Kingdom Adecco Full time**Helpdesk Administrator** £18.18 per hour PAYE Hybrid working - Office based Wandsworth 3 months - possible extension 0800-1730 Monday to Friday - This will be on a rota of shifts. Shift 1 = 8.00am to 4.00pm and Shift 2 = 9.30am to 5.30pm **Job Purpose** Provide high quality customer service and maintain high levels of customer satisfaction by...
-
Facilities and Helpdesk Administrator
4 weeks ago
London, United Kingdom Capstone Facilities Services Ltd Full timeWe are looking for a Facilities & Helpdesk Administrator to join our team at Capstone. Our working environment is fast paced, with each day bringing new challenges. Therefore, strong organisational skills are essential to succeed. This role will be centred around the Maintenance side of our business, and you will be offering support to our Engineering...
-
Facilities Helpdesk Administrator
2 weeks ago
London, United Kingdom Alex Young Recruitment Limited Full timeFacilities Helpdesk AdministratorMy client is currently seeking a facilities helpdesk administrator for their unique building on the Southbank. You will have a proven track record in facilities helpdesk and good communication skills.Sector: EntertainmentDuties will include looking after the cafm system for all enquires from the facilities department, taking...
-
Helpdesk Operator
1 month ago
London, United Kingdom Ealing Council Full timeJob description **Hours 35 hours per week within shift rota, covering Monday to Friday 8am - 5pm.** Ealing Property Services delivers comprehensive facilities services to a portfolio of around 130 buildings across London Borough of Ealing. Services include building maintenance, security, and cleaning. The Property Services Helpdesk provides front line...
-
Facilities Helpdesk Administrator
2 weeks ago
London, United Kingdom Alex Young Recruitment Limited Full timeFacilities Helpdesk Administrator My client is currently seeking a facilities helpdesk administrator for their unique building on the Southbank. You will have a proven track record in facilities helpdesk and good communication skills. Sector: Entertainment Duties will include looking after the cafm system for all enquires from the facilities department,...
-
Helpdesk Administrator
4 weeks ago
London, United Kingdom Skanska Full time**General information**: **City/town**: - London**Job field**: - Other Operations**External closing date**: - Friday, April 28, 2023**Type of contract**: - Permanent**ID**: - 2646**Description and requirements**: We are looking for a Help Desk Administrator to join our building services team in London. Working as a Helpdesk Administrator you will...
-
Procurement Helpdesk Officer
4 weeks ago
London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full timeAn exciting opportunity has arisen within the Procurement team as a Helpdesk Officer within Guy’s and St Thomas NHS Foundation Trust (Based at Great Ormond Street Hospital). We are looking for an experienced and dynamic Administrator with a background in Procurement/Supply Chain to support the team in handling the helpdesk enquiries, queries and provide...
-
Helpdesk Coordinator
1 month ago
London, United Kingdom Omni RMS Full time**Helpdesk Administrator** **Permanent, Full Time** **Salary: £28,000 - £30,000** **Location: Baker Street, London. NW1 5RS (office based Mon-Fri)** We are recruiting for an experienced Helpdesk Administrator to join our facilities helpdesk on the Transport for London hard FM contract. They will log and create new job orders, assign them to the...
-
Senior Helpdesk Engineer
1 week ago
London, United Kingdom Service Care Solutions - Criminal Justice Full timeService Care Solutions are looking for a Senior Helpdesk Engineer to work in London for a Government Entity. You are expected provide Client support in a corporate environment on both physical and virtual basis. Your roles and responsibilities are; - Remote Access - Direct Access, Always-on-VPN - Client OS image and driver package creation, update and...
-
Helpdesk Operative
4 weeks ago
London, United Kingdom Great Ormond Street Hospital NHS Foundation Trust Full timeThe post-holder will join the team that is responsible for the day-to-day operation and administration of the Space & Place Estates and Facilities Helpdesk. The post holder will be able to work effectively in a fast-paced environment and possess excellent communication, emotional resilience, and customer service skills to communicate with a wide variety of...
-
Administrator - Facilities Helpdesk Operator
7 days ago
London, United Kingdom Madisons Recruitment Ltd Full timeMadisons Recruitment are looking for a Helpdesk Administrator on a temporary contract for 3 months located in London, Liverpool Street. Front line position resolving client, sub-contractor and supplier queries Excellent telephone manner Excellent IT skills Weekly pay ~£
-
IT Helpdesk Analyst
4 weeks ago
London, United Kingdom In Technology Group Limited Full time**Role**: IT Helpdesk Analyst **Location**: West London, SW1E 5ND **Salary**: £33,000 + Training A leading London based business is looking to grow their IT department and are searching for someone to come onboard and join the company as a IT Helpdesk Analyst. The duties of the role would include general IT support for staff internally using a varietyof...