Customer Service Assistant
7 months ago
**Hours of Work - Cover 9am - 5pm**
**Dates - Monday 27th November - ongoing**
**Duties**
- Based front of house ensuring the highest level of customer service is maintained at all times and act as a role model for excellent service delivery.
- To assist on open days and carry out viewings.
- To follow the complaints procedures and to receive, log and attempt to resolve complaints received from customers with a view to the continuous improvement of our services.
- To comply with Health and Safety working practice and to provide information to visitors and subcontractors
- To respond to emergencies, both during and out of working hours, in a professional and diligent manner.
- To provide administration assistance to the Property Manager
**Job Type**: Temporary contract
Contract length: 3 months
**Salary**: £12.85 per hour
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Birmingham: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Able to work the hours and days outlined
- Free to start the temporary contrcat on Monday 27th November
**Experience**:
- customer service: 1 year (preferred)
Work Location: In person
Reference ID: SLR15701
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