Customer Service Assistant
7 months ago
**Responsibilities**:
- Manage and respond to external and internal phone calls promptly and professionally.
- Provide customers and internal teams with accurate ETAs and tracking information for deliveries.
- Follow up with couriers to ensure timely delivery of products and resolve any delivery issues.
- Arrange and book collections for product returns as required.
- Maintain clear and effective communication within internal departments to facilitate smooth operations.
- Assist in updating and maintaining product pricing information.
- Ensure accuracy in matching prices to orders and resolve any discrepancies.
- Print daily operational sheets, including batch sheets, and ensure accuracy.
- Address and resolve general customer enquiries efficiently.
- Manage and organise replacement orders in a timely manner.
**Qualifications**:
- Proven experience in an operational support or administrative role.
- Excellent verbal and written communication skills.
- Strong organisational skills and attention to detail.
- Ability to handle multiple tasks and prioritise effectively.
- Proficiency in using office software and communication tools.
- Customer service-oriented mindset.
- Knowledge of the pharmaceutical industry is a plus.
- Full-time position.
Pay: From £12.00 per hour
Expected hours: 40 per week
**Benefits**:
- Casual dress
- Company pension
- Free parking
- On-site parking
Schedule:
- Day shift
- Monday to Friday
**Education**:
- Diploma of Higher Education (preferred)
**Experience**:
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Reference ID: Customer Service Assistant
-
Customer Service Assistant
7 months ago
Birmingham, United Kingdom Asda Express Full time**Role**:Customer Service Assistant **Location**:Birmingham, B23 7PG **Hours**:Part-Time **Hourly Rate**:Up to£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt store! As a Sales...
-
Customer Service Assistant
7 months ago
Birmingham, United Kingdom The Athenian Full time**Job Opening: Customer Service Assistant at The Athenian** Are you passionate about delivering exceptional service in a vibrant and dynamic environment? Join our team at The Athenian, where we celebrate authentic Greek cuisine and hospitality. We are currently seeking enthusiastic individuals to join us as Customer Service...
-
Customer Service Assistant
6 months ago
Birmingham, United Kingdom Asda Express Full time**Role**:Customer Service Assistant **Location**:Birmingham, B27 7US **Hours**:Part-Time / Permanent **Hourly Rate**:Up to £10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt store! As a...
-
Customer Service Assistant
7 months ago
Birmingham, United Kingdom EG Group Full time**Role**:Customer Service Assistant **Location**:Birmingham, B23 7PG **Hours**:Part-Time Hours Available **Hourly Rate**:£10.50 **Aged 18+** **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt...
-
Customer Service Assistant
7 months ago
Birmingham, United Kingdom EG Group Full time**Role**: Customer Service Assistant **Location**: Birmingham, B23 7PG **Hours**: Part-Time Hours Available **Hourly Rate**: £10.50 Aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt...
-
Customer Service Assistant
7 months ago
Birmingham, United Kingdom EG Group Full time**Role**:Customer Service Assistant **Location**:Knowle, B93 9DZ **Hours**:Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**:£10.50 **Aged 18+** **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming...
-
Customer Service Assistant
6 months ago
Birmingham, United Kingdom World Duty Free Group Full timeCustomer Assistant - Customer Service Advisor Location - Birmingham Airport Pay - competitive hourly rate plus excellent benefits (4am-6am get an additional 20% premium for the unsociable hours) Contract - 18 - 35 hours per week, plus overtime, permanent, part time Working pattern - 3 on 3 off (3 weekends off in a row) between the hours of 4am - 10pm,...
-
Customer Service Assistant
6 months ago
Birmingham, United Kingdom Launch Group Full time**Seasonal Customer Assistant - Customer Service Advisor** **Location **- Birmingham Airport **Pay **- competitive hourly rate plus excellent benefits (3am-6am get an additional 20% premium for the unsociable hours) **Contract **- 18 - 35 hours per week, plus overtime, part time, seasonal - April to October **Working pattern** - 3 on 3 off (3 weekends...
-
Customer Service Assistant
6 months ago
Birmingham, United Kingdom World Duty Free Full timeLocation: Birmingham Position: Part Time **Salary**: Competitive Hourly Rate Benefits: Benefits - Fantastic benefits inc free parking, bonus scheme, wellbeing support (EAP), staff discount, travel discount, life assurance, pension, health cash plan (dental, optical, medical, health and fitness discounts) Customer Assistant - Customer Service...
-
Customer Service Assistant
7 months ago
Birmingham, United Kingdom Simon Lincoln Recruitment Solutions Ltd Full time**Hours of Work - Cover 9am - 5pm** **Dates - Monday 27th November - ongoing** **Duties** - Based front of house ensuring the highest level of customer service is maintained at all times and act as a role model for excellent service delivery. - To assist on open days and carry out viewings. - To follow the complaints procedures and to receive, log and...
-
Customer Service Assistant
6 months ago
Birmingham, United Kingdom Compass Group Full timeWe're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for a major High Street brand on a part time basis, contracted to 12 hours per week. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its...
-
Customer Service Assistant
4 weeks ago
Birmingham, United Kingdom CV-Library Full timeJOB TITLE: Customer Service Assistant LOCATION: Birmingham DURATION: 6 months HOURS: Full - Time - 35 Hours - Monday - Friday between 8am -6pm £13.49 Hourly WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. My high-profile banking client are recruiting...
-
Customer Service Assistant
4 weeks ago
Birmingham, United Kingdom Hays Full timeNew Customer Service Assistant Job in Birmingham Your new company Due to the partnership between Hays and a local authority within the Birmingham area, we have a new job for 4 Customer Service Assistants to join the ticketing team.Your new role As a Customer Support Assistant, you will be working as part of the ticketing team specifically supporting...
-
Customer Service Assistant
1 month ago
Birmingham, United Kingdom HAYS Full timeNew Customer Service Assistant Job in Birmingham Your new company Due to the partnership between Hays and a local authority within the Birmingham area, we have a new job for 4 Customer Service Assistants to join the ticketing team. Your new role As a Customer Support Assistant, you will be working as part of the ticketing team specifically supporting the...
-
Customer Service Assistant
4 weeks ago
Birmingham, United Kingdom HAYS Full timeNew Customer Service Assistant Job in Birmingham Your new company Due to the partnership between Hays and a local authority within the Birmingham area, we have a new job for 4 Customer Service Assistants to join the ticketing team. Your new role As a Customer Support Assistant, you will be working as part of the ticketing team specifically supporting the...
-
Customer Service Assistant
7 months ago
Birmingham, United Kingdom Stephen Betts & Sons Ltd Full time**Customer Services Assistant** This is an exciting opportunity for a dynamic, highly organised individual to join a long-established family business to support the on-going business growth by providing unrivalled customer service to existing and prospective customers via telephone, in writing and via live chat functions. On a daily basis you will be...
-
Customer Service Assistant
4 weeks ago
Birmingham, United Kingdom Compass Uk & Ireland Full timeAre you a team player with a passion for food and people?Do you thrive in a busy environment?If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 25 hours per week.Check below to see if you have what is needed for this opportunity, and if so, make an...
-
Customer Service Assistant
7 months ago
Birmingham, United Kingdom Jewson Partnership Solutions Full timeWe have a great opportunity for a motivated and proactive **Customer Service Assistant **to join our friendly team at **JPS Bournville!** **Please note: a full, clean, manual driving license is a requirement of this role!** **Location**:71A Willow Road Bournville, Birmingham, B30 2AT **Working Hours**: Monday-Friday 7:00am-16:30pm with an earlier finish...
-
Retail Customer Service Assistant
7 months ago
Birmingham, United Kingdom Scottsdale Golf Full timeOur New Birmingham store is recruiting for a full-time retail customer service assistant. Scottsdale Golf continues to be the custom fitting industry leader, offering our unique FIT.BUILD.PLAY service, enabling our customers to take home their customised golf clubs on the same day. Our Birmingham store will offer both the FIT.BUILD.PLAY service and a fully...
-
Customer Service Assistant
1 month ago
Birmingham, United Kingdom CV-Library Full timeYour new company Due to the partnership between Hays and a local authority within the Birmingham area, we have a new job for 4 Customer Service Assistants to join the ticketing team. Your new role As a Customer Support Assistant, you will be working as part of the ticketing team specifically supporting the Concession tickets. You will be looking through...