Customer Service Assistant

4 days ago


Birmingham, United Kingdom HAYS Full time
New Customer Service Assistant Job in Birmingham

Your new company
Due to the partnership between Hays and a local authority within the Birmingham area, we have a new job for 4 Customer Service Assistants to join the ticketing team.
Your new role
As a Customer Support Assistant, you will be working as part of the ticketing team specifically supporting the Concession tickets. You will be looking through applications and approving them on the system for the concession tickets. Occasionally, you will be required to input information from the paper applications onto the system.
As this job is a Customer Service Advisor, you will be required to take any inbound calls from customers regarding the process of their application or any queries.
What you'll need to succeed
You will need experience of working in a busy administrative environment where you can prioritise your workload. In addition, you will need to have previous experience working in a call centre or contact centre. Furthermore, you should be able to articulate yourself well due to the nature of this role.
In addition, this job will be an ASAP start,. Before starting, you will need to pass your reference and compliance checks. On registration please have your 2 most recent employment details available for reference checks.
What you'll get in return
This is a full-time, temporary role based in Birmingham. This is a three-month contract but may be open to extension. The pay rate for this job is £13.46 per hour, paid on a weekly basis.
At Hays, we are here to support you developing your career and grow to your potential. Therefore, you will have an assigned consultant who will support you throughout your journey. You will have access to our exclusive training to enhance your skills as well as exclusive job opportunities in Local Authorities where you can apply these skills.
What you need to do now
If you're interested in this job, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
# 4630641



  • Birmingham, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant **Location**:Birmingham, B23 7PG **Hours**:Part-Time **Hourly Rate**:Up to£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt store! As a Sales...


  • Birmingham, United Kingdom The Athenian Full time

    **Job Opening: Customer Service Assistant at The Athenian** Are you passionate about delivering exceptional service in a vibrant and dynamic environment? Join our team at The Athenian, where we celebrate authentic Greek cuisine and hospitality. We are currently seeking enthusiastic individuals to join us as Customer Service...


  • Birmingham, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant **Location**:Birmingham, B27 7US **Hours**:Part-Time / Permanent **Hourly Rate**:Up to £10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt store! As a...


  • Birmingham, United Kingdom EG Group Full time

    **Role**:Customer Service Assistant **Location**:Birmingham, B23 7PG **Hours**:Part-Time Hours Available **Hourly Rate**:£10.50 **Aged 18+** **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt...


  • Birmingham, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Birmingham, B23 7PG **Hours**: Part-Time Hours Available **Hourly Rate**: £10.50 Aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt...


  • Birmingham, Birmingham, United Kingdom Red Snapper Recruitment Limited Full time

    The role of Customer Service Assistant is available at Red Snapper Recruitment Limited.Key ResponsibilitiesSupport the home ownership service by completing tasks in all aspects of the service.Assist in the implementation of the council's policies and procedures.Communicate effectively with customers, colleagues, and legal representatives.Use computer systems...


  • Birmingham, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Birmingham, B27 7US **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 Aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...


  • Birmingham, United Kingdom EG Group Full time

    **Role**:Customer Service Assistant **Location**:Knowle, B93 9DZ **Hours**:Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**:£10.50 **Aged 18+** **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming...


  • Birmingham, United Kingdom World Duty Free Group Full time

    Customer Assistant - Customer Service Advisor Location - Birmingham Airport Pay - competitive hourly rate plus excellent benefits (4am-6am get an additional 20% premium for the unsociable hours) Contract - 18 - 35 hours per week, plus overtime, permanent, part time Working pattern - 3 on 3 off (3 weekends off in a row) between the hours of 4am - 10pm,...


  • Birmingham, United Kingdom JLL Fitness LTD Full time

    Full Time Position. We are currently seeking an enthusiastic Customer Service Assistant to join our team based near Erdington, Birmingham. Full Time Warehouse Vacancy in Erdington, Birmingham. Operating Hours: Monday to Friday 9am to 5pm, Saturday 9am to 2pm (Saturday working is on a two week rota). Holiday: 28 days running from January to December (Bank...


  • Birmingham, United Kingdom Launch Group Full time

    **Seasonal Customer Assistant - Customer Service Advisor** **Location **- Birmingham Airport **Pay **- competitive hourly rate plus excellent benefits (3am-6am get an additional 20% premium for the unsociable hours) **Contract **- 18 - 35 hours per week, plus overtime, part time, seasonal - April to October **Working pattern** - 3 on 3 off (3 weekends...


  • Birmingham, United Kingdom World Duty Free Full time

    Location: Birmingham Position: Part Time **Salary**: Competitive Hourly Rate Benefits: Benefits - Fantastic benefits inc free parking, bonus scheme, wellbeing support (EAP), staff discount, travel discount, life assurance, pension, health cash plan (dental, optical, medical, health and fitness discounts) Customer Assistant - Customer Service...


  • Birmingham, United Kingdom Simon Lincoln Recruitment Solutions Ltd Full time

    **Hours of Work - Cover 9am - 5pm** **Dates - Monday 27th November - ongoing** **Duties** - Based front of house ensuring the highest level of customer service is maintained at all times and act as a role model for excellent service delivery. - To assist on open days and carry out viewings. - To follow the complaints procedures and to receive, log and...


  • Birmingham, United Kingdom Compass Group Full time

    **What you'll be doing**: We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for Restaurant Associates on a full time basis, contracted to 35 hours per week. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes...


  • Birmingham, United Kingdom Compass Group Full time

    We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for a major High Street brand on a part time basis, contracted to 12 hours per week. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its...


  • Birmingham, United Kingdom xeal Pharma Full time

    **Responsibilities**: - Manage and respond to external and internal phone calls promptly and professionally. - Provide customers and internal teams with accurate ETAs and tracking information for deliveries. - Follow up with couriers to ensure timely delivery of products and resolve any delivery issues. - Arrange and book collections for product returns as...


  • Birmingham, Birmingham, United Kingdom Grafton Group Full time

    About the RoleWe are seeking a talented individual to join our team as a Customer Assistant. As a key member of our operations team, you will be responsible for providing excellent customer service and supporting the smooth running of our warehouse.Key ResponsibilitiesProviding exceptional customer service to our customers, both in person and over the...


  • Birmingham, United Kingdom CV-Library Full time

    JOB TITLE: Customer Service Assistant LOCATION: Birmingham DURATION: 6 months HOURS: Full - Time - 35 Hours - Monday - Friday between 8am -6pm £13.49 Hourly WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. My high-profile banking client are recruiting...


  • Birmingham, United Kingdom HAYS Full time

    New Customer Service Assistant Job in Birmingham Your new company Due to the partnership between Hays and a local authority within the Birmingham area, we have a new job for 4 Customer Service Assistants to join the ticketing team. Your new role As a Customer Support Assistant, you will be working as part of the ticketing team specifically supporting the...


  • Birmingham, United Kingdom Hays Full time

    New Customer Service Assistant Job in Birmingham Your new company   Due to the partnership between Hays and a local authority within the Birmingham area, we have a new job for 4 Customer Service Assistants to join the ticketing team.Your new role   As a Customer Support Assistant, you will be working as part of the ticketing team specifically supporting...