Management Support Administrator

2 weeks ago

Great Yarmouth, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

We have an exciting opportunity for a Band 3 Management Support Administrator to work as part of our Senior Leadership Business Support Team. Predominantly working from home, but expectation of travel to teams, as required, based across Norfolk and Waveney to support service delivery. This is a full time (37.5 hours) substantive position.

You will be joining a fast-paced, changing, and at times challenging environment and will need a working knowledge of Microsoft Office packages, including Outlook, Word & Excel which are essential. Knowledge of NHS systems such as ESR, Oracle, Trac and Health Roster would be an advantage, however training would be given in respect to any training needs.
You will need to be able to demonstrate the strength of your communication, prioritisation, and administration skills. You will be able to evidence a flexible response to service needs and the ability to think creatively. Experience of working to deadlines, on your own initiative and maintaining strict confidentiality are also essential.

The post holder is required to maintain confidentiality of information in accordance with professional and Trust policy. The post holder may access information only on a need-to-know basis in the direct discharge of duties and divulge information only in the proper course of their duties.

This role will predominantly support the Core Care Group and Senior Leadership Team; however, responsibilities may change dependent on service need. Main duties include:

- Contribute to effective communication by liaising with internal and external parties and agencies as required on behalf of the team.
- Effective diary management as required for team members to include appointments / meetings, regular commitments to assist in organising the workload.
- To use electronic systems to input and access information as required by the locality management team.
- Attend and contribute to internal / external meetings relevant to the post.
- Deal with correspondence and communication liaising, prioritising and co-ordinating with the team
- To maintain a clear code of conduct and high standards of customer service in terms of dignity, respect and excellent customer service to all internal and external customer

General administrative duties will also be undertaken to support the wider Service Business Support Team and will include, but not be limited to, accurate and timely input into Trust electronic systems, maintaining paper and electronic health records, minuting of meetings, diary management, recruitment, using Oracle and liaising with other Teams/Agencies as necessary

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us?We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established nursing networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk?The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY

**Some of the benefits you can expect**:

- NHS pension
- a comprehensive in house & external training programmes
- career progression
- starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
- staff physio service
- NHS discounts and many more

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