Quality Administrator

3 weeks ago

Great Yarmouth, United Kingdom The Coastal Partnership Full time

Job summary

The Coastal Partnership is thrilled to offer an opportunityfor a Quality Administrator to join our team on a full-time basis. The QualityAdministrator role encompasses a broad spectrum of administrative tasks tofacilitate the smooth and efficient functioning of our organisation. Therole will be stationed at one location where duties will be performed centrallyfor all Practices within the Partnership. There will be the need foroccasional travel between sites.

Main duties of the job

As our Quality Administrator, your daily responsibilities will include:

CQC Coordination: Work under the supervision of the Quality and Performance Manager to support CQC registration and inspections CQC Compliance: Maintain various administrative areas that provide evidence of CQC compliance, such as meeting logs, audit schedules, policy reviews and patient feedback Safety Alerts: Maintain the MHRA safety alerts log, circulating where applicable and documenting actions and outcomes Significant Events: Maintain the significant events log, assisting with receiving, documenting, investigating and escalating issues and reporting to the Quality and Performance Manager Quality and Performance Improvement Support: Practice Teams to achieve performance and quality standards delivered through the Quality and Outcomes Framework, Direct and Local Enhanced Services and other quality improvement initiatives

About us

At The Coastal Partnership, were dedicated to helping youreach your full potential, fostering confidence in your patient care and pridein your outcomes. Our goal is to be the preferred choice for both patients andstaff and while weve earned a CQC good rating, were continually evolving.

Were in search of an individual who can share our visionfor high-quality primary care, regardless of where you are in your careerjourney. Our partnership, led by three partners and a robust management team,spans seven locations across three PCNs, catering to a diverse range ofvillage, town and city demographics. Join us in shaping the future ofhealthcare delivery.

Job description

Job responsibilities

The postholder will work under the supervision of the Quality and Performance Managerto promote values of the CQC five domains of care of safety, effectiveness,responsiveness, caring and well-led within the Practice.The post holder will support the development of systems and processes todeliver high quality patient care, through collaborative working with the Practice Teams.Prioritisation, and time management are key to ensuring timescales aremet and the quality of data must be kept at a high standard.

Person Specification

Experience

Essential

Ability to use Microsoft Office Suite

Desirable

Experience in a GP Practice or Health Care Organisation Knowledge of clinical systems including SystmOne

Qualifications

Essential

Education to GCSE level, NVQ level 2 (or equivalent)

Personal Qualities and Skills

Essential

Effective organiser Excellent communication skills Good time management skills Self-motivated with a high degree of personal integrity Reliable Ability to motivate people Ability to maintain strict confidentiality Professional calm and efficient manner Willing to engage with and learn from peers, other Professionals, and colleagues in the desire to provide or support the most appropriate interventions Ability to work on own initiative, managing a varied workload to tight and often changing timescales Provide, receive, and manage complex, sensitive, or contentious information Ability to respond to sudden unexpected demands

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