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Order Fulfilment Executive
3 weeks ago
**Order Fulfilment Executive - 12 month contract**
**JOB OVERVIEW MAIN JOB RESPONSIBILITIES**
Working as part of a dynamic team, you would manage the complete order Processing sales orders in accordance with company procedures management process from receipt of customers purchase order to delivery Regular communication with the customer and the account manager and installation. Providing exceptional service to our customers is paramount, throughout the order journey to enable you to manage any issues or ensuring we are in regular contact with them throughout the journey of their concerns. order.
We work closely with the account management team, allocating specific Liaise with demand planning team to ensure stock is available to meet account managers to each order fulfilment executive giving accountability to customer delivery dates each member of the team.
We are looking for a self-motivated team member, who is customer focused, Work with the scheduler to ensure relevant paperwork and information highly organised and enjoys working in a busy environment. This is a varied regarding deliveries is processed to allow a smooth delivery for the role, so the ability to multi task and think on your feet is advantageous customer
It is essential that the individual can work well on their own initiative, remaining calm under pressure and be able to demonstrate an logical, organised and Invoicing of sales orders on completion of the installation methodical approach to work Completion of customer satisfaction survey
**POSITION TITLE**:Order Fulfilment Executive
**DEPARTMENT**:Supply Chain
**LOCATION**:Ely, UK
**REPORTS TO**: Marketing Manager UK
**SALARY**:£23-25,000
**HOURS**:37.5 hours p/w (3 days a week on-site)
**KNOWLEDGE, SKILLS, AND EXPERIENCE**
Good interpersonal and verbal communication skills, with the ability to deal with people at all levels
Ability to take responsibility and be accountable for own areas of responsibility
Flexible (in both attitude and hours) as is required by the demands of the business
Exceptional organisation skills can multi task and have the ability to prioritise from the deadlines set
Ability to react quickly in an ever-changing and demanding environment
Good standard of literacy, numeracy and IT skills
Previous order processing or sales support experience desirable
**Job Types**: Full-time, Fixed term contract
Contract length: 12 months
**Salary**: £23,000.00-£25,000.00 per year
**Benefits**:
- Company events
- Company pension
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Private medical insurance
- Referral programme
- Sick pay
- Work from home
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Ely: reliably commute or plan to relocate before starting work (required)
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Work Location: In person
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