Order Fulfilment Administrator

7 months ago

Ely, United Kingdom Life Fitness Full time

The UK Supply Chain team are responsible for all inbound and outbound activity for new fitness equipment deliveries to our customers. We work alongside our 3rd party warehouse to bring products into the UK from our factories across the world, where we store product ready for customer deliveries. Our customer facing Order Fulfilment team work closely with our customers from receipt of order through to invoicing, closely supported by our Account Managers.

As our Order Fulfilment Administrator, you will be supporting the team in this fast-paced department. You will develop and use administrative skills in a wide range of Supply Chain processes to provide an essential support system for the Order Fulfilment Team.

**MAIN JOB RESPONSIBILITIES**

During this Apprenticeship, you learn how to work closely across the business and our external partners including our warehousing, retailers and customers and build relationships through effective communication which supports the delivery of exceptional customer service.

Through learning how the wider departments in the business operate, you will gain a sound understanding of how administrative support within Supply Chain function drives exceptional customer experiences.

We are looking for an individual who is self-motivated and keen to develop themselves with us You will have a positive, can-do attitude and be a great team player.
- Update our internal computer records and upload delivery notes ready for invoicing
- Conduct weekly consumer stock report
- Produce daily reports for customer deliveries
- Manage the Order Fulfilment team inbox, distributing tasks to the team and responding to customer queries
- Work with colleagues in the Order Fulfilment Team to ensure effective daily administration
- Implement customer money collection and processing procedures to maintain agency credit control

**THE TRAINING YOU WILL RECIEVE**

Level 3 Business Administrator Apprenticeship Standard:

- Level 3 Diploma for Business Administrators
- Level 2 Functional Skills English & maths
- Preparation for End-Point Assessment (EPA)
- End-Point Assessment(E PA)

You will attend monthly virtual workshops throughout the eighteen-month Apprenticeship, alongside workplace visits and one to one sessions with your tutor.

**WHAT TO EXPECT AT THE END OF YOUR APPRENTICESHIP**

Apprenticeship
- The business is looking for somebody who wants to develop and gain a full-time position

following their apprenticeship

**DESIRED SKILLS AND PERSONAL QUALITIES**

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Number skills, Logical, Team working, Initiative, Non judgemental

**QUALIFICATIONS**
- GCSE or equivalent English (Grade at least C/4) Essential
- GCSE or equivalent Maths (Grade at least C/4) Essential

**APPLICATIONS**

**Job Types**: Full-time, Apprenticeship

**Salary**: £17,000.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Company pension
- Employee discount
- Financial planning services
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site gym
- On-site parking
- Paid volunteer time
- Private medical insurance
- Referral programme
- Sick pay

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Ely: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

Work Location: In person

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