Customer Service Coordinator

6 days ago


Ipswich, United Kingdom Reed Business Support Full time

**Customer Service Administrator**
**Ipswich, Suffolk**
**£20,000-£23,000**
**Full time, Permanent**

This company are family run, and have their people at the heart of their values. The team regularly enjoy social events outside of work, and also have a pizza Friday once a month where they celebrate their success’ from the month before. They are a collaborative,hard working team and are looking for their next superstar to join them as they continue to grow.

**What is the day-to-day of the role**:

- Answering incoming calls to the office, and dealing with these in the appropriate way.
- Taking messages for other departments, and ensure that they get the relevant information passed across.
- Making outbound calls to customers to schedule in appointments.
- Process all office paperwork and other administration tasks to support the office team.
- Support with all other ad hoc tasks as and when required.

**Required skills and qualifications**:

- IT literate, with an ability to pick things up easily.
- Hard working and motivated
- Able to work well on own accord as well as a part of a team

**Benefits**:

- Modern office facilities.
- Competitive salary
- Sociable outside of work calendar filled with events
- Pizza Friday’s once a month



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