IT Business Services Coordinator

7 months ago


Ipswich, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

The post can be be based at Ipswich Hospital or Colchester hospital. You will be expected to work on both sites as required as well as at home.

You will need excellent verbal and written communication skills, be highly organised and have a passion for helping people. You will work within our Business Support Unit (BSU) who themselves support our busy IT Support teams. The BSU look after all of IT's admin such as contracts, procurement, asset control, stock management and more.

You will need a track record in all of the above and have exemplary dedication to customer service.

An ability to work quickly and methodically, sometimes in a highly interactive atmosphere, is also required.

If you have strong organisational skills, can manage multiple tasks simultaneously and prioritise effectively we want to hear from you

**As a Business Services Coordinator, you will**:

- Coordinate and communicate: You will serve as the primary point of contact for administration in our IT support teams, coordinating communication between team members, vendors, colleagues and stakeholders.
- Provide administrative support: You will be responsible for managing the day-to-day administrative tasks for the IT support team, including scheduling appointments, ordering, procurement, purchase orders, invoicing, maintaining records and providing support for travel arrangements.
- Request Management: You will handle requests from colleagues for items such equipment procurement, and other stakeholders related to IT. You will track requests, ensure they are properly prioritized, and coordinate with the IT support team to provide our service.
- Vendor Management: You will coordinate with vendors to manage contracts, negotiate pricing and manage vendor relationships.
- To undertake general administration duties across the IT Operations team within the ‘Business support Unit’

One of the largest Trusts in East Anglia, East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provide hospital and community health services to people living across a wide geographical area. We deliver care from two main hospitals in Colchester and Ipswich, six community hospitals and in patients’ own homes. You will be joining a team of almost 12,000 amazing colleagues providing care to approximately a million people.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (if applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services. We offer a range of flexible working opportunities.

Our philosophy is thatTime Mattersto everyone. Across the Trust, we concentrate on improving the things we do and removing those which do not work or cause time delays for our staff and patients.

If you are passionate and want to develop your skills and knowledge then we are keen to hear from you.
- Procurement: The IT Business Support Coordinator is responsible for coordinating the procurement of IT equipment and resources for the organization. This includes researching and evaluating vendors, helping negotiating contracts, and ensuring that purchases are within budget and comply with organizational policies and procedures.
- Asset Management: The IT Business Support Coordinator helps maintain an inventory of all IT assets, including hardware, software, and licenses. They also help to ensure that all IT assets are properly maintained, tracked, and disposed of at the end of their lifecycle.
- Administration: The IT Business Support Coordinator performs administrative tasks such as maintaining IT policies and procedures, coordinating IT-related training, and managing IT-related projects.
- To provide an efficient and courteous procurement support service to staff as a member of the Trust’s IT support team.
- Assist, where needed the Head of IT Service Delivery and Business Support Unit Manager with light-touch PA type activities.
- To support with admin tasks within the IT operations team where asked.

For full details of the responsibilities and duties of this role please see the attached job description.



  • Ipswich, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

    **Procurement**: The IT Business Support Coordinator is responsible for coordinating the procurement of IT equipment and resources for the organization. This includes researching and evaluating vendors, helping negotiating contracts, and ensuring that purchases are within budget and comply with organizational policies and procedures. Asset Management: The IT...

  • Service Coordinator

    2 days ago


    Ipswich, United Kingdom Travail Employment Group Full time

    Service Coordinator Are you able to provide excellent customer point of call support instantly by providing a friendly, professional, assertive service? Do you enjoy working in a busy, multifaceted role in which you will need to go the extra mile to achieve customer satisfaction? An exciting opportunity has arisen for an experienced, highly motivated,...

  • Service Coordinator

    5 days ago


    Ipswich, United Kingdom Rise Technical Recruitment Limited Full time

    Service Coordinator £23,000 - £25.000 + Bonus + Training + Progression + Holiday + Pension Commutable from Ipswich, Colchecter, Felixstowe Hadleigh, Manningtree, Stowmarket Are you an organised administrative professional with good IT skills looking for a new role within an expanding company where you will be a part of a friendly team and have the...


  • Ipswich, Suffolk, United Kingdom Hilton Community Services Ltd Full time

    Job DescriptionHilton Community Services Ltd is seeking a skilled and dedicated Community Services Coordinator to oversee the delivery of care services to tenants within a Supported Living environment.Key Responsibilities:Support Service Users in maintaining and improving their mental health and wellbeing.Enable Service Users to establish and utilize...

  • Business Coordinator

    8 months ago


    Ipswich, United Kingdom BDO Full time

    **Ideas | People | Trust** We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine - ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and...


  • Ipswich, United Kingdom Hays Business Support Full time

    Your new company This is a newly created Sales Support Coordinator (6 Months FTC) job working as part of a fast-paced customer service team for a busy and growing company based in Ipswich.Your new role This Sales Support Coordinator (6 Months FTC) job involves delivering second-to-none customer service for my client's customers, dealing with a wide range of...


  • Ipswich, United Kingdom Hays Business Support Full time

    Your new company This is a newly created Sales Support Coordinator (6 Months FTC) job working as part of a fast-paced customer service team for a busy and growing company based in Ipswich. Your new role This Sales Support Coordinator (6 Months FTC) job involves delivering second-to-none customer service for my client's customers, dealing with a wide...


  • Ipswich, Suffolk, United Kingdom Strive Supply Chain Services Ltd Full time

    Strive Supply Chain Services Ltd is a leading UK wide Supply Chain & Logistics management recruiter. Our team strives to connect top talent with exciting roles across various industries.About the Role:We are delighted to assist our client, a renowned FMCG distributor, in their search for a Customer Service Coordinator at their site in Suffolk. This role will...

  • Service Coordinator

    4 days ago


    Ipswich, United Kingdom Rise Technical Recruitment Limited Full time

    Service Co-Ordinator Ipswich £23,000 - £25,000 + Training + Progression + 23 Days Holiday (rising to 28) + Private Pension Are you a hardworking and organised individual looking for an opportunity where you will be offered the chance to develop your career over time through unrivalled training and career progression opportunities? Do you want to join a...


  • Ipswich, Suffolk, United Kingdom Strive Supply Chain Services Ltd Full time

    We are seeking an experienced Customer Service Operations Coordinator to join our team at Strive Supply Chain Services Ltd. This is a fantastic opportunity for a skilled professional to provide exceptional customer service and support to our clients.About the RoleThe successful candidate will work closely with our Admin & Customer Services Manager to ensure...


  • Ipswich, United Kingdom Employment Specialists Ltd Full time

    We are seeking a highly skilled Commercial Client Services Coordinator to join our team at Employment Specialists Ltd. As a key member of our commercial team, you will be responsible for handling a portfolio of business customers and providing exceptional customer service.Main Responsibilities:Handling new business enquiries and supporting clients throughout...


  • Ipswich, United Kingdom Reed Business Support Full time

    **Customer Service Administrator** **Ipswich, Suffolk** **£20,000-£23,000** **Full time, Permanent** This company are family run, and have their people at the heart of their values. The team regularly enjoy social events outside of work, and also have a pizza Friday once a month where they celebrate their success’ from the month before. They are a...


  • Ipswich, Suffolk, United Kingdom 1st Executive Full time

    Title:Business Critical Supplier CoordinatorOverview:At 1st Executive, we are seeking an experienced Business Critical Supplier Coordinator to manage our business-critical suppliers and drive value, performance, and commercial efficiency from large-scale BPO contracts.Key Responsibilities:Develop and maintain clear supplier strategies (commercial,...


  • Ipswich, United Kingdom TIME Appointments Ltd Full time

    Time Appointments are working with a leading logistics business who are looking to bring in an experienced Customer Service Coordinator as an additional role to strengthen their team. This role will allow the right individual to be able to liaise with clients, customers and have the autonomy to control their day. We believe this client is an employer of...


  • Ipswich, Suffolk, United Kingdom Strive Supply Chain services ltd Full time

    Night Shift Logistics Coordinator Position Summary:We are currently looking for a skilled and experienced Night Shift Logistics Coordinator to join our team at Strive Supply Chain services ltd.The successful candidate will be responsible for coordinating the night shift operations, ensuring that all tasks are completed efficiently and effectively.Key...


  • Ipswich, Suffolk, United Kingdom Complete Security Recruitment Full time

    Job Title: Fire Safety Service CoordinatorAbout the Role:This position plays a pivotal role in ensuring the smooth operation of fire alarm maintenance services. The ideal candidate will manage scheduling, coordinate service calls, and provide administrative support to ensure timely and professional service delivery.Key Responsibilities:Scheduling and...


  • Ipswich, United Kingdom DX Network Services Limited Full time

    Job Title: Senior Logistics CoordinatorWe are looking for a highly skilled Senior Logistics Coordinator to join our team at DX Network Services Limited. The successful candidate will have excellent communication and problem-solving skills, with a strong focus on ensuring the smooth operation of our transportation network.About the Role:This is an exciting...


  • Ipswich, Suffolk, United Kingdom Calibre Search Ltd Full time

    Job Description">We are pleased to offer an exciting opportunity for a Service Desk Administrator to join our dynamic and growing team within Calibre Search Ltd.This role involves providing administrative support to a busy service delivery team, handling tasks such as booking engineers and subcontractors, raising purchase orders, and coordinating materials...


  • Ipswich, United Kingdom CV Bay Ltd Full time

    CV Bay Ltd is seeking an experienced Engineering Services Coordinator to join our team. As part of our continued growth, this role offers an opportunity to develop your skills in a specialized industry and work in a fast-paced, collaborative environment.Key responsibilities include job coordination, procurement, customer support, and administrative support....


  • Ipswich, Suffolk, United Kingdom Casanovas Recruitment Solutions Full time

    **Key Responsibilities**We are seeking a Personnel Services Coordinator to join our team at Casanovas Recruitment Solutions. As a key member of the payroll department, you will be responsible for coordinating the daily activities of the team, including payroll processing, record-keeping, and customer service.The ideal candidate will have proven experience in...