Out of Hours Coordinator
3 days ago
Are you looking for some part time work that you can do from home? Do you have great communication skills? If so, then read on
**About the role**
- The Out of Hours Coordinator will cover all out of hours bookings that get called in by clients during your shift.
- These clients will be requesting for an HCA, Support Worker, or Nurse to come and cover a shift.
- You will proactively then call available staff to who can work.
- Offering strong customer service to ensure the needs of the client are met along with ensuring the staff member is aware of all the details of the shift.
**About you**
- You will have an excellent telephone manner.
- You will have had experience of working in a customer focused role and able to work under pressure.
- You ideally will have worked within the care sector.
- Ability to build rapport with the clients, our internal team and field-based team.
- Strong IT skills with the ability to prioritise and multitask.
- You will have the right to work in the UK and hold a clean UK driving licence.
**What’s on offer for the Out of Hours Coordinator role?**
- Our client will offer you £10 per hours (Friday) and £12 per hour (Sunday).
- 13.5 hours per week (Fri 5pm - 10.30pm and Sun 6am - 2pm)
- 25 days AL plus the bank holiday pro rata).
- Enhanced sick pay.
- Employee Assistance Programme.
- Free DBS.
- Pension contributions.
- Frequent social events.
- Access to discounts on goods and services offered by third parties.
- Excellent career development opportunities.
**Job Types**: Part-time, Permanent
Part-time hours: 13.5 per week
**Salary**: £10.00-£12.00 per hour
**Benefits**:
- Additional leave
- Company events
- Company pension
- Free parking
- On-site parking
- Referral programme
- Sick pay
- Store discount
- Wellness programme
- Work from home
Work authorisation:
- United Kingdom (required)
Work Location: Hybrid remote in Whitstable
Reference ID: MAOOH
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