Customer Service Agent
5 months ago
**Location**:Isle of Man
**About our Partner**
Calling all customer service superstars Gear up for an exciting opportunity to join a dynamic team supporting a pioneering gaming startup. This innovative company is on a mission to conquer the gaming universe with cutting-edge tech and unforgettable experiences. Though their team might be small, their ambitions are as boundless as the digital realms they create.
**About You**
Do you thrive in a fast-paced environment, enjoy helping others, and have a passion for exceeding customer expectations? If so, we want you We're looking for enthusiastic and results-oriented Customer Service Agent to join a growing team.
**Responsibilities**
- Conduct thorough investigations to diagnose and resolve customer issues.
- Communicate effectively and empathetically with customers, building rapport and trust to ensure their satisfaction.
- Adhere to company policies, procedures, and SLAs consistently, prioritizing timely and accurate responses.
- Proactively escalate complex issues and inquiries, while keeping customers informed throughout the resolution process.
- Collaborate with internal teams when required to effectively resolve customer inquiries.
- Maintain a positive and solution-oriented attitude in a fast-paced environment.
**Qualifications**:
- Fluency in English (both written and spoken) is a must.
- Strong communication and interpersonal skills.
- Previous experience in customer service is preferred.
- Ability to multitask and prioritize in a fast-paced environment.
The working hours for this position is 10am-7pm, may include weekend shifts.
If you are a motivated individual with excellent communication skills and a passion for providing outstanding customer service, we’d love to hear from you.
-
Thai Customer Service Agent
6 months ago
Douglas, United Kingdom Bullfinch Recruitment Full time**Location**:Isle of Man **About our Partner** Calling all customer service superstars! Gear up for an exciting opportunity to join a dynamic team supporting a pioneering gaming startup. This innovative company is on a mission to conquer the gaming universe with cutting-edge tech and unforgettable experiences. Though their team might be small, their...
-
Vietnamese Customer Service Agent
6 months ago
Douglas, United Kingdom Bullfinch Recruitment Full time**Location**:Isle of Man **About our Partner** Calling all customer service superstars! Gear up for an exciting opportunity to join a dynamic team supporting a pioneering gaming startup. This innovative company is on a mission to conquer the gaming universe with cutting-edge tech and unforgettable experiences. Though their team might be small, their...
-
Customer Service Agent
6 months ago
Douglas, United Kingdom Bally's Interactive Full time**Are you passionate about building relationships and ensuring customer success?**: **Want the opportunity to use your Japanese language skills on an everyday basis?**: **Who we are**: Simplicity is a services provider to Bally's Interactive is the digital arm of one of the world's leading entertainment providers, Bally's Corporation, with tens of millions...
-
Customer Service Administrator
5 months ago
Douglas, United Kingdom Zurich Insurance Full time**Location: Isle of Man** **Do you have a passion for customer service and looking for a new challenge?** Do you love working with people, thrive in a fast paced, collaborative environment and are driven by results? If the answer is yes, then a Customer Services Administrator position may be a great career path for you. Don’t just take our word for it -...
-
Customer Service Administrator
5 months ago
Douglas, United Kingdom Zurich Insurance Full time**Location: Douglas, Isle of Man** **Do you have a passion for customer service and looking for a new challenge?** Do you love working with people, thrive in a fast paced, collaborative environment and are driven by results? If the answer is yes, then a Customer Services Administrator position may be a great career path for you. Don’t just take our...
-
Customer Service Administrator
6 months ago
Douglas, United Kingdom Zurich Insurance Full time**Location: Douglas, Isle of Man** Do you have a passion for customer service and looking for a new challenge? Do you love working with people, thrive in a fast paced, collaborative environment and are driven by results? If the answer is yes, then a Customer Services Administrator position may be a great career path for you. Don’t just take our word...
-
Customer Services Officer
6 months ago
Douglas, United Kingdom Isle of Man Government Full time**About the role** The Housing section of the Department of Infrastructure is seeking a skilled communicator with a customer focus who will work as part of a team to deliver its customer service function. You will provide appropriate advice and information both for the Departments public sector housing tenants and its private sector customers, including...
-
Customer Service Trainer
6 months ago
Douglas, United Kingdom Zurich Insurance Full time**Location: Douglas, Isle of Man** Are you motivated by lifelong learning and love helping others develop and grow? Are you a people person bursting with energy to motivate others? Then this could be the job opportunity for you. **Who are we looking for?** We are looking for somebody to join our busy Retail Operations, Customer Services team to educate...
-
Customer Service Senior Admin
6 months ago
Douglas, United Kingdom Canada Life Full timeCanada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation. Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom...
-
Customer Service Senior Admin
6 months ago
Douglas, United Kingdom Canada Life Full timeCanada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation. Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom...
-
Customer Services Officer
6 months ago
Douglas, United Kingdom Isle of Man Government Full time**About the role** We are looking for a hardworking and self-motivated Customer Services Officer to join our friendly and supportive Income Tax Team within the Isle of Man Treasury! This role will see you undertake an in-house training programme to develop your tax and national insurance knowledge and skills, so you can undertake individual income tax...
-
Care Services Customer Partner
5 months ago
Douglas, United Kingdom Boots Full timeSummary Job Reference: - 223217BR Isle Of Man, Douglas Permanent 37.5 hours per week **The importance of your role.** This is a critical role within Care Services that will provide a single point of contact for care home customers ensuring excellent customer care is provided at all times, whilst leading the operational running of the Care Services...
-
Field Research Associate
5 days ago
Castle Douglas, Dumfries and Galloway, United Kingdom Customer Perceptions Ltd Full timeWe are recruiting Field Research Associates across Scotland to assess customer perceptions.This role offers flexible working hours, allowing you to choose when and how many shops you want to conduct. With a fee paid on a per shop basis, you can earn approximately £24 per hour by completing around 3 shops in an hour.To succeed in this position, you will...
-
Customer Service Senior Admin
6 months ago
Douglas, United Kingdom Canada Life Full timeCanada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation. Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom...
-
Customer Service Senior Admin
6 months ago
Douglas, United Kingdom Canada Life Full timeCanada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation. Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom...
-
Customer Service Advisor
5 months ago
Douglas, United Kingdom Barclays Full time**Customer Service Advisor - Complaints** **Douglas, Isle of Man** As a Barclays Customer Service Advisor - Complaints, you will be working within the Private Bank Complaints Team accountable for providing exemplary Complaint Handling and Client Service to Private Bank, Crown Dependencies, and International Banking clients. externally. For this role, you...
-
Assessment Evaluator
2 days ago
Castle Douglas, Dumfries and Galloway, United Kingdom Customer Perceptions Ltd Full time £24Job Description As an Assessment Evaluator, you will be responsible for evaluating customer experiences at various locations. Your role will involve observing and assessing the quality of service provided by customers, taking note of any issues or areas for improvement. You will also be required to report your findings accurately and fairly. This role...
-
Experienced Customer Services Administrator
6 months ago
Douglas, United Kingdom Ability Plus Limited Full timeDue to expansion, an excellent opportunity has come available for an experienced Customer Services Administrator to work for our client, a leading Insurance Company. Working within an established team, based in Douglas this role will offer you the opportunity to work on a variety of insurance policies, preparing documents for customers, managing and...
-
Mystery Shopper
6 days ago
castle douglas, United Kingdom Customer Perceptions Ltd Full timeCustomer Perceptions are recruiting Mystery Shoppers across All areas of Scotland. Flexible working hours are available to suit your needs. NOTE: our fees are on a per shop basis, so you can do approx 3 in an hour so therefore hour rate approx. £24. All you need is:Good observational skillsThe ability to recognise outstanding customer serviceA strong grasp...
-
Customer Service Administrator
6 months ago
Douglas, United Kingdom Ability Plus Full timeCalling all Spanish speakers! We have an exciting role available for people who would like to utilise their language skills communicating with international customers. Our client requires an additional Spanish speaker who is fluent in English, to further strengthen their Customer Service Team within the Finance Sector working Monday - Friday. To be...