Care Services Customer Partner

2 weeks ago

Douglas, United Kingdom Boots Full time

Summary
Job Reference:

- 223217BR
Isle Of Man, Douglas

Permanent

37.5 hours per week

**The importance of your role.**

This is a critical role within Care Services that will provide a single point of contact for care home customers ensuring excellent customer care is provided at all times, whilst leading the operational running of the Care Services pharmacy. This role offers a wide degree of autonomy and the chance to develop for future leadership opportunities.

**What you’ll be doing day to day.**

Your priorities will be planning the Care Services workload to ensure that, operationally, you can deliver the very best service possible. You will also work in partnership with a local network of around 40 care homes as well as store teams and GP surgeries to enable delivery of outstanding care to enable retention of existing and growth of new customers.

You’ll be the first point of contact for any issues raised by care homes and you’ll need the ability to resolve these queries as they arise in a timely manner.

You’ll be required to lead and plan the day to day running of the Care Services pharmacy and you’ll spend time supporting dispensing duties including labelling, priming, preparing MARR sheets, ordering, dispensing, endorsing, checking prescriptions and collecting prescriptions.

You’ll also work with the Regional Business Manager to become an ambassador for Boots within the local community and assist in the sign-up of new business.

**How will you do it?**

You’ll be an excellent communicator; building relationships and networking is second nature to you.

You’ll be great at problem solving with a keen focus on getting it right for your customers.

Working to targets, your time management skills will be second to none as you’ll be skilled in planning and prioritising workloads.

**What you’ll need to have.**

You’ll need to be a Pharmacy Technician with a minimum of NVQ2 in Pharmaceutical Science (or equivalent) - NVQ3 preferred but not essential.

Ideally you’ll hold a full driving licence as you’ll be expected to visit the Care Homes you’re supporting.

**Our Diversity and Inclusion commitment.**

Diversity, equity and inclusion is at the centre of everything we do in our business. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. We offer a variety of flexible working patterns to support our colleagues to achieve a good work life balance.

**Our Benefits.**

We have a great range of benefits* that go beyond salary and offer flexibility to suit you:

- Competitive holiday allowance (with the option to buy more days)
- Boots Retirement Savings Plan pension scheme
- Discretionary annual bonus scheme
- Enhanced Maternity / Paternity / Adoption leave pay
- £100 gift card for colleagues expecting/adopting a baby
- Flexible benefits scheme (via salary sacrifice) including financial wellbeing support, gym membership, holiday buying, dental cover, life assurance, restaurant discount cards, activity passes and much more (exclusions may apply, eligible roles only)
- Access to our Employee Assistance Programme offering free, independent and confidential counselling and support, 24 hours a day, 7 days a week
- Generous staff discount (with enhanced discounts for Boots brands, Boot Opticians and Boots Hearingcare)
- Access to corporate third-party discounts, including retail, cinema, holidays and more (UK only)
- Access to the Boots Benevolent Fund, a registered charity that offers support to eligible current and former colleagues in the UK, as well as their immediate relatives, at times of financial hardship.

  • Head of HR for Manx Care

    6 days ago

    Douglas, United Kingdom Manx Care Full time

    About the role As Head of HR for Manx Care, youll be at the forefront of driving change, fostering a vibrant workplace culture and leading transformation. Collaborating closely with the OHR Business Partners and Manx Care Leadership Team, you will help to strategically shape the future of Manx Care and the Office of Human Resources. Your main goal will be to...

  • Care Worker

    1 month ago

    Castle Douglas, United Kingdom Rainbow Care Services Full time

    The Care Worker role is one of the most important roles within our company and is one of the most rewarding. This role helps the service users to live in the community for as long as possible by providing the care and support required to individuals and families.As a Care Worker you will be expected to provide a cultural and ethnic sensitive service which is...

  • Customer Service Agent

    2 weeks ago

    Douglas, United Kingdom Bullfinch Recruitment Full time

    **Location**:Isle of Man **About our Partner** Calling all customer service superstars! Gear up for an exciting opportunity to join a dynamic team supporting a pioneering gaming startup. This innovative company is on a mission to conquer the gaming universe with cutting-edge tech and unforgettable experiences. Though their team might be small, their...

  • Customer Service Advisor

    4 weeks ago

    Douglas, United Kingdom Lloyds Banking Group Full time

    End Date Monday 24 April 2023 Salary Range £19,292 - £21,270 Agile Working Options Other Agile Working Arrangements / Open to Discussion Job Description Summary A Fixed Term Contract until 31st January 2024. This is a full time opportunity working 35 hours a week in our Community Banking branches based in the Isle of Man. **Job Description**: Our...

  • Customer Service Advisor

    4 weeks ago

    Douglas, United Kingdom Lloyds Banking Group Full time

    End Date Monday 24 April 2023 Salary Range £21,200 - £23,400 Agile Working Options Other Agile Working Arrangements / Open to Discussion Job Description Summary A Fixed Term Contract until 17th February 2024. This is a full or part time opportunity working up to 35 hours a week in our Community Banking branches based in the Isle of Man. **Job...

  • Customer Service Advisor

    4 weeks ago

    Douglas, United Kingdom Lloyds Banking Group Full time

    End Date Wednesday 26 April 2023 Salary Range £21,200 - £23,400 Agile Working Options Other Agile Working Arrangements / Open to Discussion Job Description Summary A full or part time opportunity working up to 35 hours a week in our Community Banking branches based in the Isle of Man. **Job Description**: Our Community Banking branches are an...

  • Vietnamese Customer Service Agent

    3 weeks ago

    Douglas, United Kingdom Bullfinch Recruitment Full time

    **Location**:Isle of Man **About our Partner** Calling all customer service superstars! Gear up for an exciting opportunity to join a dynamic team supporting a pioneering gaming startup. This innovative company is on a mission to conquer the gaming universe with cutting-edge tech and unforgettable experiences. Though their team might be small, their...

  • Thai Customer Service Agent

    3 weeks ago

    Douglas, United Kingdom Bullfinch Recruitment Full time

    **Location**:Isle of Man **About our Partner** Calling all customer service superstars! Gear up for an exciting opportunity to join a dynamic team supporting a pioneering gaming startup. This innovative company is on a mission to conquer the gaming universe with cutting-edge tech and unforgettable experiences. Though their team might be small, their...

  • Customer Service Advisor

    4 weeks ago

    Douglas, United Kingdom Barclays Full time

    **Job: Customer Service Advisor** **Location: Isle of Man** **Salary: £24,300 per annum + Excellent Benefits** As a Barclays Customer Service Advisor, you will act as the first point of contact for our International/Offshore clients your role will be to provide a confident, professional and knowledgeable manner at all times to ensure their needs are met....

  • Customer Services Officer

    4 weeks ago

    Douglas, United Kingdom Isle of Man Government Full time

    **About the role** The Housing section of the Department of Infrastructure is seeking a skilled communicator with a customer focus who will work as part of a team to deliver its customer service function. You will provide appropriate advice and information both for the Departments public sector housing tenants and its private sector customers, including...

  • Customer Service Advisor

    4 weeks ago

    Douglas, United Kingdom Zurich Insurance Full time

    **Job title: Customer Service Advisor** **Location: Douglas, Isle of Man** **Are you restless, revved up and ready to get things done?** Have you got the power to transform problems into first class solutions? Most importantly, do you love working with people, thrive in a fast paced, collaborative environment and are driven by results? If the answer is...

  • Customer Service Advisor

    2 weeks ago

    Douglas, United Kingdom Barclays Full time

    Job: Customer Service AdvisorLocation: Isle of ManSalary: £24,300 per annum + Excellent BenefitsAs a Barclays Customer Service Advisor, you will act as the first point of contact for our International/Offshore clients your role will be to provide a confident, professional and knowledgeable manner at all times to ensure their needs are met. You'll also be...

  • Customer Service Advisor

    3 weeks ago

    Douglas, United Kingdom Zurich Insurance Full time

    **Job title: Customer Service Advisor** **Location: Douglas, Isle of Man** Are you restless, revved up and ready to get things done? Have you got the power to transform problems into first class solutions? Most importantly, do you love working with people, thrive in a fast paced, collaborative environment and are driven by results? If the answer is yes,...

  • Customer Services Officer

    2 weeks ago

    Douglas, United Kingdom Isle of Man Government Full time

    About the roleThe Housing section of the Department of Infrastructure is seeking a skilled communicator with a customer focus who will work as part of a team to deliver its customer service function.You will provide appropriate advice and information both for the Departments public sector housing tenants and its private sector customers, including first time...

  • Customer Services Officer

    4 weeks ago

    Douglas, United Kingdom Isle of Man Government Full time

    **About the role** We are looking for a hardworking and self-motivated Customer Services Officer to join our friendly and supportive Income Tax Team within the Isle of Man Treasury! This role will see you undertake an in-house training programme to develop your tax and national insurance knowledge and skills, so you can undertake individual income tax...

  • Customer Services Officer

    2 weeks ago

    Douglas, United Kingdom Isle of Man Government Full time

    About the roleWe are looking for a hardworking and self-motivated Customer Services Officer to join our friendly and supportive Income Tax Team within the Isle of Man Treasury This role will see you undertake an in-house training programme to develop your tax and national insurance knowledge and skills, so you can undertake individual income tax casework.A...

  • Registered Midwife

    4 weeks ago

    Douglas, United Kingdom Manx Care Full time

    About the role and our team When you join our friendly and supportive Midwifery Team, Hospital and Community Midwifery form part of one service, which means you will be able to work across all areas rather than being limited to just one aspect of midwifery care. You will work in a fantastic modern 17-bed facility which includes four birthing rooms, two...

  • Head of Partner Marketing

    3 weeks ago

    Douglas, United Kingdom Canonical Full time

    **What is Canonical** Canonical is the global open source solutions provider and the publisher of Ubuntu. Since 2004 Canonical has led the way in providing free open source software solutions has created, putting innovation in the hands of everyone. Our portfolio of solutions are designed to support enterprises to innovate from the data centre to the edge;...

  • Customer Service Senior Admin

    3 weeks ago

    Douglas, United Kingdom Canada Life Full time

    Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation. Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom...

  • Seasonal Customer Services Officer

    2 weeks ago

    Douglas, United Kingdom Isle of Man Government Full time

    About the roleAre you passionate about delivering excellent customer service? There is an exciting opportunity to join our team at the Welcome Centre as a Seasonal Customer Services OfficerA workplace that invests in you***A competitive salary that increases each 12 months until you reach the salary maximum.***Annual leave starting from 21 days, a Privilege...