Housekeeper

6 months ago


Truro, United Kingdom CRS Group Holdings Itd Full time

Job Summary:
We are seeking a skilled and experienced Housekeeping Manager to oversee the housekeeping operations at our hotel. The Housekeeping Manager will be responsible for ensuring cleanliness, orderliness, and overall guest satisfaction in all areas of the hotel. This is a key leadership role that requires excellent organizational and interpersonal skills.

**Duties**:

- Manage and supervise the housekeeping staff, including hiring, training, and scheduling
- Develop and implement cleaning procedures and protocols to maintain high standards of cleanliness
- Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness and adherence to standards
- Coordinate with other departments, such as front desk and maintenance, to address guest requests and resolve any issues
- Monitor inventory levels of cleaning supplies and equipment, and place orders as needed
- Maintain a safe working environment for staff by enforcing health and safety regulations
- Handle guest complaints or concerns related to housekeeping services promptly and effectively
- Collaborate with the maintenance team to ensure proper functioning of equipment and facilities
- Prepare reports on housekeeping activities, including occupancy rates, staff performance, and budgetary expenses

Qualifications:

- Previous experience in housekeeping management within the hospitality industry is essential
- Strong knowledge of cleaning procedures, equipment, and products
- Excellent leadership skills with the ability to motivate and inspire a team
- Exceptional attention to detail and organizational abilities
- Strong communication skills to effectively interact with guests, staff, and management
- Proficient computer skills for record keeping and reporting purposes

**Benefits**:

- Competitive salary based on experience
- Paid time off
- Health insurance coverage

**Job Types**: Full-time, Temporary contract

Pay: From £11.44 per hour

Expected hours: 33 - 40 per week

**Benefits**:

- Company pension

**Experience**:

- housekeeping: 1 year (preferred)

Work Location: In person

Reference ID: Ship & Castle Hotel


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