Customer Service Clerk
5 months ago
Managing volumes of order’s that are manufactured via our external production network, you will provide an end-to-end support service for our customers, sales agents and the production teams.
**Key Responsibilities**
- Facilitate an allocated volume of assigned orders through the production process, updating customers, liaising with sales agents and external production teams.
- Customer fabric samples and furniture collection confirmations.
- Production update chasing.
- Sales agent field support.
- Resolution/Escalation of all pre
- Administrative tasks.
**Person Specification**
- Excellent communication skills.
- Attention to detail.
- Strong organisational skill.
- Good experience of Microsoft Office functions.
- A Friendly, positive person that enjoys working as part of a team but can also work well from own initiative.
- Full training and support will be provided.
**Benefits**
- 24 days holiday + bank holidays
- Secure onsite parking
- Company Pension Scheme
- Company Sick Pay Scheme
- Onsite subsidised canteen
- Organised social activities
- Life assurance
- Annual bonus for First Aiders
- Long service awards
- Free eye tests for VDU users
**Salary**: From £10.50 per hour
**Benefits**:
- Canteen
- Company pension
- Free parking
- On-site parking
- Referral programme
- Sick pay
Schedule:
- Day shift
- Monday to Friday
- No weekends
**Experience**:
- customer service: 1 year (preferred)
Work Location: In person
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