Risk & Controls - Risk & Controls Officer

6 months ago

London, United Kingdom Arbuthnot Latham Full time

***
- The role will encompass a range of responsibilities, including assisting the Team Leader, Controls team in the daily monitoring of Operational bank accounts, investigating entries, and tracking progress until the entries are cleared.
- Additionally, it will involve tasks such as data analysis, collaborating on management information (MI), and processing data to support the broader business.
- Assisting Risk Oversight Manager in updating risk assessments, assessing controls, completing control testing and reporting key Operational risk metrics using an internal system.
- To place the interests of customers at the centre of all activities, act in a way that is consistent with achieving good outcomes for consumers and to comply with the FCA and PRA's Conduct Rules.**Key Responsibilities**:

- Investigate daily the breaks across the Banking Operations reconciliations and update relevant worksheet, in line with the Banking Reconciliation Framework.
- Identifying the team which will resolve the breaks and send instruction/query to investigate and clear relevant items, escalating any items not cleared within SLAs to the Senior Risk & Controls Officer or Team Leader, Controls Team.
- Complete First Line of Defence (FLOD) testing for agreed suite of tests in line with the FLOD testing schedule.
- Carry out all work in line with agreed procedures ensuring all documentation is kept up to date.
- Ensure SLAs are met with a view to exceeding them.
- Assist in project delivery for COO teams and broader business by conducting analysis or data processing within agreed timescales.
- Assist with the annual review of Operational process/procedure documentation.
- Assist with the investigation required for error and complaints.
- Assist the wider team by supporting the teams Risk Register and ensuring it is ready for quarterly review.
- Generate and deliver continuous improvement to processes to provide an enhanced client service and / or increased efficiency.
- Support the production of regulatory reports.

**Risk**:

- Responsible for managing risks inherent to the role by diligently observing internal policies and procedures.

**Key Interfaces**:

- Work closely with Ops Resilience, Service Strategy & Optimisation, Banking Operations, Client Support Teams, IM Operations, Credit Operations, and IT.

**Person Specification**

***

**Knowledge/**Experience/Skills**:

- General banking or relevant business experience.
- Competent use of Outlook, Microsoft Office & Excel.
- Effective written and verbal skills.
- Ability to work in a team. Able to maintain a high level of confidentiality, diplomacy, and discretion

**Qualifications**:
**Competencies**:

- Team Working
- Client Focus
- Working Proactively
- Problem Solving and Judgement
- Communication & confidence

**About Us**

***

**Life, Work and Benefits**
- Agile working
- Competitive salary, pension & holiday allowance
- BUPA Health cover
- 4x Life Assurance
- Income Protection scheme
- Discretionary bonus
- Market leading maternity/paternity and menopause policies
- Flexible benefits

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