Customer Services Executive

3 months ago


Sheffield, United Kingdom Fletchers Waste Management Full time

**About the Role**:
Due to continued business growth, we are currently seeking an enthusiastic Customer Services Executive to join our team.

This is a great opportunity to become a valued member of a well-established business

**Main duties**
- Answering incoming sales calls & customer queries
- Dealing with the general public, account customers and brokers
- Placing orders via our internal systems
- Daily admin tasks
- Taking payments via Sage Pay/Stripe
- Liaison with the transport team
- Ensuring all non-account customer bookings are paid for
- Filling of electronic orders
- Assisting with any card payment queries
- Ad-hoc duties (where required)

**Key Competencies**
- Excellent Customer Service Skills
- Strong communication skills (written and verbal)
- Proficient in MS Office Suite
- Well organised and able to prioritise tasks
- Trustworthy
- Excellent time management
- Able to work alone or as part of a team
- Good sense of humour

**Benefits**
- Company events
- Company pension
- Free parking on-site parking

**Normal working hours**

Monday to Thursday 8.00am - 5.00pm and Friday 8.00am - 4.30pm (inclusive of a daily 30-min unpaid)

**About Us**:
**Join us on the journey..**

Over the past 30 years, Beauparc has continued to grow and acquire businesses that all share a very similar vision and set of values. We’re now a group of almost 3000 people, all contributing to that growth and success.

Whilst Beauparc is the parent company to numerous brands, we all share an ambitious vision for the future. Our primary goal is to ensure the safety and wellbeing of our people and connected partners is front and centre. As a team, we’re safer together. We deliver our customers with a partnership approach to managing their resources responsibly. We constantly push the boundaries of innovation. What’s good today can be better tomorrow.

Beauparc is not just a company, it’s a resource recovery business. Over the past three decades we’ve grown and diversified significantly, we believe that great leadership is rooted in strong values. As leaders within this industry, we’re committed to shaping a better future for our friends, families and communities. Our philosophy remains unchanged, balancing customer satisfaction with environmentally sustainable practices. Exceptional customer service, and unwavering dedication to sustainability are the cornerstones of our business.

Our journey is dependent upon talented, passionate, and dedicated people that constantly strive and challenge each other for better outcomes.

Take the first step today and join us on the journey.



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