Contact Centre Shift Leader

You will help ensure that each Contact Centre shift runs smoothly and efficiently and will be responsible for day to day operational management within the Contact Centre. The Shift Leader will be responsible for the line management of the Contact Centre Agent team and will meet with them regularly through 1:1 meetings. They will be responsible for the...

**Main area** - Contact Centre**Grade** - Band 5**Contract** - Permanent**Hours** - Full time Part time Flexible working 37.5 hours per week (Start times from 07:00, 08:00 and 12:00 working up to 20:00 at the latest. Includes weekend working. Full Time or Part Time/ Flexible working hours may be considered.)**Job ref** - 180-F-245201**Employer** - Cambridge...

You will help ensure that each Contact Centre shift runs smoothly and efficiently and will be responsible for day to day operational management within the Contact Centre.The Shift Leader will be responsible for the line management of the Contact Centre Agent team and will meet with them regularly through 1:1 meetings.They will be responsible for the...

**Job Description**: Are you a Contact Centre Agent with healthcare experience? Are you looking for a role within an NHS trust? Do you live in the Cambridgeshire Area ? What you need - A standard level of education with GCE/CSE/GCSE or equivalent qualification- Experience of working in a customer service or front of house environment- Clear diction and good...

**Key Duties and Responsibilities**: - Serve as the first point of contact for all incoming and internal calls to the Trust, operating the Contact Centre consoles and transferring callers to the appropriate departments. - Handle paging calls, provide rota information, and maintain consistent, clear, and polite communication with callers, demonstrating...

Key Duties and Responsibilities: Serve as the first point of contact for all incoming and internal calls to the Trust, operating the Contact Centre consoles and transferring callers to the appropriate departments. Handle paging calls, provide rota information, and maintain consistent, clear, and polite communication with callers, demonstrating concentration...

**Main area** - Corporate - Estates and Facilities**Grade** - Band 3**Contract** - Permanent: Full Time or Part Time/ Flexible working hours may be considered**Hours** - Full time - 37.5 hours per week (Varied shifts (please see shift pattern attached))**Job ref** - 180-F-246046**Employer** - Cambridge University Hospitals NHS Foundation Trust**Employer...

**Main area** - Corporate - Estates and Facilities**Grade** - Band 3**Contract** - Permanent: Staff Bank**Hours** - Full time Flexible working 37.5 hours per week (Varied shifts (please see shift pattern attached))**Job ref** - 180-F-236148**Employer** - Cambridge University Hospitals NHS Foundation Trust**Employer type** - NHS**Site** - Addenbrookes...

Job titleContact Centre Trainer Job referenceREQ09019 Date posted18/06/2024 Application closing dateBlank LocationContact Centre Canterbury SalaryCompetitive Contractual hours40 BasisFull time Job category/typeBlank AttachmentsBlank Job description Customer Experience Representative Location: Contact Centres based across Loughton / Lincoln & Canterbury ...

Job titleContact Centre Trainer Job referenceREQ09019 Date posted18/06/2024 Application closing dateBlank LocationContact Centre Canterbury SalaryCompetitive Contractual hours40 BasisFull time Job category/typeBlank AttachmentsBlank Job description Customer Experience Representative Location: Contact Centres based across Loughton / Lincoln & Canterbury ...

**We're looking for Full Time Shift Leaders to join our amazing Cambridge teams!** At Caffe Nero, it's our people that make us different. If you pride yourself on keeping customers happy through fantastic service, whilst learning and growing in a great team, this could be the right job for you. As a Shift Leader, you will support in the running of the...

**Main area** - Corporate-Unified Communications**Grade** - Band 3**Contract** - Permanent: Bank Opportunity is also available**Hours** - Full time Flexible working 37.5 hours per week**Job ref** - 180-F-245048**Employer** - Cambridge University Hospitals NHS Foundation Trust**Employer type** - NHS**Site** - Addenbrookes Hospital-Division...

**Call Centre Team Leader, 4 days on and 4 days off £30k. (9am to 9pm)** **Do you enjoy managing people ? Would you like to work in a fast paced environment where no two days are the same?** We have an excellent opportunity to join our call centre team as a supervisor/ team leader. You will be responsible for 10 team members working a 4 on/ 4off shift 9am...

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities. This vacancy will close at midnight on the 23rd May 2024. Interviews are due to be held on the 10th June 2024. Benefits to you We offer development opportunities and a wide range of benefits including on-site leisure...

Being the first point of contact for people telephoning, offering an operator service and handling all incoming calls on the Contact Centre consoles - Ensuring that an effective service is provided to all stakeholders, both internal and external - Using the correct salutation and communication standards when handling calls, in line with the company's...

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world. We are looking for a Centre Leader to join and lead the teams at our centre based in Cambridge, CB8 area. As the Centre Leader you will be responsible for the day-to-day organisation...

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.We are looking for a Centre Leader to join and lead the teams at our centre based in Cambridge, CB8 area.As the Centre Leader you will be responsible for the day-to-day organisation and...

**An awesome brand to work for** The Cambridge provides a safe place for savings and helps people have a home. As a well renowned local brand, we care about our team members, our customers and the communities within which we live and work. Our team members are very proud to work here **Excellent employee benefits package** Including concessionary mortgage...

**Call Centre Leader** **Location: Cambridge** **Hours: Full time - 40 hours (Weekend work is essential)** **Salary: Starting from £25,000 (depending on experience) plus a monthly bonus after probation** **Experience: Managerial/supervisory experience or previous call centre experience is essential for this role** At Specsavers, our Call Centre...

As a **Shift Leader** you will run each shift with the high expectations your General Manager would require with the confidence to inspire your team. **Don't just be part of a team, be part of the PV family!** **The Role** - Ability to thrive under pressure - Be the company ambassador when the General Manager and Assistant Manager are away from the store -...