Senior Operations Manager Complaints Performance

Experience either as a pension specialist, or within compliance/paraplanning/advice - Relevant experience in Complaints Handling in retail financial services, ideally in an IFA/Network environment, would be advantageous - Above average effective communication skills, both oral and written - Investigative/enquiring approach - Ability to manage own time to...

Are you the proud owner of a DB qualification (G60/AF3/AF7/AwPeTr, or equivalent) and possess an inquiring mind? Have you previously worked in either complaints, file-checking, or as a paraplanner? We have a superb opportunity for a Senior Complaints Resolution Officer to work within a high-profile business. This is a hybrid role working 2 days from home,...

**Role Overview** **Role**:Resolutions Lead (Complaints) **Reporting to**:Customer Experience Manager **Location**:Leeds **Company Overview** At Cortland, you map the story of your success. We don't adhere to the status quo, we love outside industry perspective, and we thrive on exploring possibilities and reimagining solutions. As an innovative leader...

**Role Overview** **Role**:Resolutions Lead (Complaints) **Reporting to**:Customer Experience Manager **Location**:Leeds **Company Overview** At Cortland, you map the story of your success. We don't adhere to the status quo, we love outside industry perspective, and we thrive on exploring possibilities and reimagining solutions. As an innovative leader...

**Job Title**: Complaints and Quality Officer Team: Clinical Governance and Quality Team Base Location: Lexicon House, Leeds Line Manager: Complaints and Quality Manager Hours of Work: 37.5 hours per week Staff Group: Corporate DBS Check Level Required: Basic Check Vaccination Requirement Statement: Covid19 double vaccination not required but recommended....

**PART TIME - 20hours per week** - The Customer Services Team is a busy and integral part of the Manheim/Cox Enterprises business._ - This role is a Hybrid role specifically managing MVS claims based at Leeds. You will also support on all other Wholesale Complaints and will report into the Central Complaints Team based at Leeds Head Office. The Central...

Baird and Co Recruitment, a specialist Social Housing recruitment firm, are currently recruiting a Complaints Administrator for a Social Housing provider in Yorkshire. Starting asap, the role is full-time and will require candidates with prior experience of complaints. The Complaints Administrator role will take responsibility for a wide range of Social...

**Complaint Administrator** **£21,000 - £23,000** **Leeds City Centre - Hybrid** *** **As a Complaint Administrator your duties will include**: - Resolve all escalated queries - Update all customers on any progress on outstanding enquiries - Accurately update the relevant system with appropriate details - Create and investigate new caseloads - Ensure...

**Customer Complaints Handler** **Leeds City Centre** **Full time - Hybrid once training complete** **£26,000.00** We are actively recruiting a Customer Complaints Handler for our reputable client based in the centre of Leeds in modern offices on a permanent basis. **KEY RESPONSIBILITIES**: - Provide a friendly and professional complaints resolution...

Page Personnel have just registered a new exciting Permanent Complaints Executive Position to work for a reputable business in central Leeds! This would be an exceptional opportunity for someone who is experienced within Complaints and is looking to join a company that are going through significant growth and offering excellent progression...

My client is a leading global player within the entertainment space. This is a full-time, hybrid opportunity based in Leeds. The Head of HR is responsible for providing key partnering across the Technology business unit within a well established organisation. This role will report into the HR Director and will join large global matrixed HR function....

A Senior HRBP is required to join our Life Science team, bringing their expertise to a human resources role that is both challenging and rewarding. The ideal candidate will provide strategic HR leadership while fostering a positive workplace environment. The company operates on a global scale, with its main office located in Leeds. Provide strategic HR...

**Overview** We’re looking for a **Complaint Handler **to join the Leeds based Business Quality Assurance Team. The team are responsible for the resolution of complaints and fraud investigations. They use various mediums of correspondence, work closely with other parts of the Link Group business and provide the highest level of customer service to clients,...

Complaints Handler - fully remote role. An exciting opportunity has arisen with our well know, well respected client based in Gosforth, Newcastle. Want variety? They've got it. They are a fast-paced department where every day is different. You'll get to liaise with colleagues around the business and you'll have the autonomy to make your own decisions....

Liberty has an exciting opportunity for a Complaints & Compliments Case Officer to join our team, covering a wide area of Yorkshire and North East.You will be working on a full-time, permanent basis, working 40 hours per week and in return, you will receivea salary of up £23,000 per annum with Company Car/Allowance along with Excellent Benefits. We are an...

What you'll doWe're looking for an experienced, motivational and commercially astute Senior Performance Marketing Manager Sat within the Bet Marketing and Media team, you will lead a group of 5 in developing and implementing a successful and efficient performance marketing strategy - which covers Affiliate marketing, Paid search, SEO, Paid social,...

What you'll doWe're looking for an experienced, motivational and commercially astute Senior Performance Marketing Manager! Sat within the Bet Marketing and Media team, you will lead a group of 5 in developing and implementing a successful and efficient performance marketing strategy - which covers Affiliate marketing, Paid search, SEO, Paid social,...

TSR are seeking a Customer Care Operations Manager to work for a leading 5-star Housebuilder in the Leeds area. The role will be temp to perm, 3 months temp then permanent. The Customer Care team make sure home buyers receive the very best care following their home buying experience. The purpose of the role is to assist the Head of Customer Care, manage the...

TSR are seeking a Customer Care Operations Manager to work for a leading 5-star Housebuilder in the Leeds area. The role will be temp to perm, 3 months temp then permanent.The Customer Care team make sure home buyers receive the very best care following their home buying experience. The purpose of the role is to assist the Head of Customer Care, manage the...

Senior Business Manager - Banking & Investments page is loaded Senior Business Manager - Banking & Investments Apply locations City Centre, Leeds time type Full time posted on Posted 2 Days Ago job requisition id JR100159 About UK Infras tructure Bank We are the new, government-owned policy bank - launched in June 2021 - providing £22bn of...