Senior Complaints Resolution Officer

Experience either as a pension specialist, or within compliance/paraplanning/advice - Relevant experience in Complaints Handling in retail financial services, ideally in an IFA/Network environment, would be advantageous - Above average effective communication skills, both oral and written - Investigative/enquiring approach - Ability to manage own time to...

Complaints or compliance experience in retail financial services, ideally in an IFA/Network environment, or client file reviewing / para planning or similar - Awareness of FCA Dispute Resolution processes and FOS guidelines - Knowledge of the different regulatory products - Experience of the complete complaint life cycle - Above average effective...

**Location**: UK Remote (if experienced) / Hybrid - Leeds **Salary**: £30,000 to £35,000 - Regulated complaints or compliance experience in retail financial services, in an IFA or Network environment, or client file reviewing / paraplanning or similar - Ideally, will have awareness of FCA Dispute Resolution processes and FOS guidelines - Experience of the...

**Location**: UK Remote (if experienced) / Hybrid - Leeds **Salary**: £30,000 to £35,000 - Regulated complaints or compliance experience in retail financial services, in an IFA or Network environment, or client file reviewing / paraplanning or similar - Ideally, will have awareness of FCA Dispute Resolution processes and FOS guidelines - Experience of the...

**Location**: UK Remote (if experienced) / Hybrid - Leeds **Salary**: £30,000 to £35,000 - Regulated complaints or compliance experience in retail financial services, in an IFA or Network environment, or client file reviewing / paraplanning or similar - Ideally, will have awareness of FCA Dispute Resolution processes and FOS guidelines - Experience of the...

**Location**: Hybrid/Leeds OR Remote (depending on experience) - Complaints or compliance experience in retail financial services, ideally in an IFA/Network environment, or client file reviewing / para planning or similar - Awareness of FCA Dispute Resolution processes and FOS guidelines - Knowledge of the different regulatory products - Experience of the...

Regulated complaints or compliance experience in retail financial services, in an IFA or Network environment, or client file reviewing / paraplanning or similar - Ideally, will have awareness of FCA Dispute Resolution processes and FOS guidelines - Experience of the complete complaint life cycle - Knowledge of the different regulatory products - Above...

**YPP is an incredibly vibrant and rapidly expanding business located in the lively city of Leeds. With an ever-growing property portfolio that stretches across England, we have successfully provided thousands of students and professionals with their luxury accommodation over the past decade.** **If you have a strong desire to enhance your skills within a...

The main responsibilities of the Claims Governance Support Officer will be: To support the Claims Governance Support Manager to effectively engage staff across the Claims Management function to learn from complaints and incidents and to embed good governance practices. Support the framework of reviewing risk, controls and compliance to ensure it is fully...

The Customer Services Team is a busy and integral part of the Manheim/Cox Enterprises business._ - This role is a Hybrid role specifically managing MVS claims based at Leeds. You will also support on all other Wholesale Complaints and will report into the Central Complaints Team based at Leeds Head Office. The Central Complaints department sits alongside our...

Duties of Senior Complaints Associate: - Effectively handle and resolve complaints in a timely manner - Encourage active complaint resolution at first point of contact - Advocate correct role model behaviours in terms of speedy and accurate complaint resolution via the appropriate channels - Ensure that all complaint processes and procedures are kept up to...

**PART TIME - 20hours per week** - The Customer Services Team is a busy and integral part of the Manheim/Cox Enterprises business._ - This role is a Hybrid role specifically managing MVS claims based at Leeds. You will also support on all other Wholesale Complaints and will report into the Central Complaints Team based at Leeds Head Office. The Central...

Housing Complaints Officer 6 month FTC Leeds / Remote Working 35 hours pw £33,000 per annum Hamilton Woods Associates have been engaged by a renowned social housing provider in West Yorkshire, to recruit to a Housing Complaints Officer on a 6month FTC The role offers complete remote working after initial training should the successful candidate wish...

**Role Overview** **Role**:Resolutions Lead (Complaints) **Reporting to**:Customer Experience Manager **Location**:Leeds **Company Overview** At Cortland, you map the story of your success. We don't adhere to the status quo, we love outside industry perspective, and we thrive on exploring possibilities and reimagining solutions. As an innovative leader...

**Role Overview** **Role**:Resolutions Lead (Complaints) **Reporting to**:Customer Experience Manager **Location**:Leeds **Company Overview** At Cortland, you map the story of your success. We don't adhere to the status quo, we love outside industry perspective, and we thrive on exploring possibilities and reimagining solutions. As an innovative leader...

Housing Complaints Officer6 month FTCLeeds / Remote Working35 hours pw£33,000 per annumHamilton Woods Associates have been engaged by a renowned social housing provider in West Yorkshire, to recruit to a Housing Complaints Officer on a 6month FTCThe role offers complete remote working after initial training should the successful candidate wish to do...

Housing Complaints Officer6 month FTCLeeds / Remote Working35 hours pw£33,000 per annumHamilton Woods Associates have been engaged by a renowned social housing provider in West Yorkshire, to recruit to a Housing Complaints Officer on a 6month FTCThe role offers complete remote working after initial training should the successful candidate wish to do...

Housing Complaints Officer 6 month FTC Leeds / Remote Working 35 hours pw £33,000 per annum Hamilton Woods Associates have been engaged by a renowned social housing provider in West Yorkshire, to recruit to a Housing Complaints Officer on a 6month FTC The role offers complete remote working after initial training should the successful candidate wish to...

Housing Complaints Officer6 month FTCLeeds / Remote Working35 hours pw£33,000 per annumHamilton Woods Associates have been engaged by a renowned social housing provider in West Yorkshire, to recruit to a Housing Complaints Officer on a 6month FTCThe role offers complete remote working after initial training should the successful candidate wish to do...

Housing Complaints Officer6 month FTCLeeds / Remote Working35 hours pw£33,000 per annumHamilton Woods Associates have been engaged by a renowned social housing provider in West Yorkshire, to recruit to a Housing Complaints Officer on a 6month FTCThe role offers complete remote working after initial training should the successful candidate wish to do...