Customer Complaints Officer
4 weeks ago
Housing Complaints Officer6 month FTCLeeds / Remote Working35 hours pw£33,000 per annumHamilton Woods Associates have been engaged by a renowned social housing provider in West Yorkshire, to recruit to a Housing Complaints Officer on a 6month FTCThe role offers complete remote working after initial training should the successful candidate wish to do soResponsibilities of the Housing Complaints Officer:Supporting teams with complaintsEnsuring thorough and consistent investigations into complaintsProviding formal written responsesProviding clear and ongoing communication with tenants, MPs and stakeholders surrounding the complaints processCollating information and accurately updating systemsRecording and following up on complaintsProviding analysis and report findings to senior management on complaints and dissatisfaction Requirements of the Housing Complaints Officer includes:Knowledge of Housing Ombudsman Complaint Handling CodeKnowledge of resolving customer complaints Please apply now to express your interest, or contact Bethan Hall at Hamilton Woods Associates for further information
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Customer Complaints Officer
4 weeks ago
Leeds, United Kingdom Hamilton Woods Full timeHousing Complaints Officer 6 month FTC Leeds / Remote Working 35 hours pw £33,000 per annum Hamilton Woods Associates have been engaged by a renowned social housing provider in West Yorkshire, to recruit to a Housing Complaints Officer on a 6month FTC The role offers complete remote working after initial training should the successful candidate wish...
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Customer Complaints Officer
2 weeks ago
Leeds, United Kingdom Hamilton Woods Full timeHousing Complaints Officer6 month FTCLeeds / Remote Working35 hours pw£33,000 per annumHamilton Woods Associates have been engaged by a renowned social housing provider in West Yorkshire, to recruit to a Housing Complaints Officer on a 6month FTCThe role offers complete remote working after initial training should the successful candidate wish to do...
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Customer Complaints Officer
4 weeks ago
Leeds, United Kingdom Hamilton Woods Full timeHousing Complaints Officer6 month FTCLeeds / Remote Working35 hours pw£33,000 per annumHamilton Woods Associates have been engaged by a renowned social housing provider in West Yorkshire, to recruit to a Housing Complaints Officer on a 6month FTCThe role offers complete remote working after initial training should the successful candidate wish to do...
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Customer Complaints Officer
4 weeks ago
Leeds, United Kingdom Hamilton Woods Full timeHousing Complaints Officer 6 month FTC Leeds / Remote Working 35 hours pw £33,000 per annum Hamilton Woods Associates have been engaged by a renowned social housing provider in West Yorkshire, to recruit to a Housing Complaints Officer on a 6month FTC The role offers complete remote working after initial training should the successful candidate wish to...
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Customer Complaints Officer
4 weeks ago
Leeds, United Kingdom Hamilton Woods Remote Work Freelance Full timeHousing Complaints Officer 6 month FTC Leeds / Remote Working 35 hours pw £33,000 per annum Hamilton Woods Associates have been engaged by a renowned social housing provider in West Yorkshire, to recruit to a Housing Complaints Officer on a 6month FTC The role offers complete remote working after initial training should the successful candidate wish to do...
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Complaints Handler
1 week ago
Leeds, United Kingdom Customer Management Resourcing (CMR) Full time**Complaints Handler** **Full Time** **Competitive Salary** **Hybrid Working (following initial training period)** **Free Breakfast & Lunch on office days** Do you want to work in a challenging, fast-paced, supportive environment that encourages people to make the most of their skills? We are working with an award winning financial services provider...
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Complaints Handler
5 days ago
Leeds, United Kingdom Customer Management Resourcing (CMR) Full time**Complaints Handler** **£24,000 per year plus annual bonus** **Hybrid: 2 days in office to 3 days WFH** **Location: Leeds** This is a fantastic opportunity to work with one the fastest growing, award winning brands within Financial Services - rated as one of the 75 best companies to work for in Yorkshire (2019). With one of the finest work cultures...
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Customer Experience Officer
4 weeks ago
Leeds, United Kingdom Hamilton Woods Full timeHousing Complaints Officer 6 month FTC Leeds / Remote Working Hamilton Woods Associates have been engaged by a renowned social housing provider in West Yorkshire, to recruit to a Housing Complaints Officer on a 6month FTC The role offers complete remote working after initial training should the successful candidate wish to do so Responsibilities of...
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Complaints Officer
2 weeks ago
Leeds, United Kingdom Novuna Full timeAre you passionate about delivering outstanding customer service? Do you have great communication and listening skills? Are you someone who builds relationships easily with others, making them feel valued and supported? If your answer is 'yes' to all of these, keep reading. Want to know a little about us? At Novuna Consumer Finance, we provide fast,...
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Complaints Officer
3 days ago
Leeds, United Kingdom Novuna Full timeAre you passionate about delivering outstanding customer service? Do you have great communication and listening skills? Are you someone who builds relationships easily with others, making them feel valued and supported? If your answer is 'yes' to all of these, keep reading. Want to know a little about us? At Novuna Consumer Finance, we provide fast,...
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Compliments & Complaints Case Officer
1 week ago
Leeds, United Kingdom Liberty Group Full timeLiberty has an exciting opportunity for a Complaints & Compliments Case Officer to join our team, covering a wide area of Yorkshire and North East.You will be working on a full-time, permanent basis, working 40 hours per week and in return, you will receivea salary of up £23,000 per annum with Company Car/Allowance along with Excellent Benefits. We are an...
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Compliments & Complaints Case Officer
1 month ago
Leeds, United Kingdom Liberty Group Full timeLiberty has an exciting opportunity for a Complaints & Compliments Case Officer to join our team, covering a wide area of Yorkshire and the North East.You will be working on a full-time, permanent basis, working 40 hours per week and in return, you willreceive a salary of up £23,000 per annum with Company Car/Allowance along with Excellent Benefits. We are...
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Compliments & Complaints Case Officer
1 week ago
Leeds, United Kingdom Liberty Full timeLiberty has an exciting opportunity for a Complaints & Compliments Case Officer to join our team, covering a wide area of Yorkshire and North East. You will be working on a full-time, permanent basis, working 40 hours per week and in return, you will receive a salary of up £23,000 per annum with Company Car/Allowance along with Excellent Benefits. We are...
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Compliments & Complaints Case Officer
2 months ago
Leeds, United Kingdom Liberty Full timeLiberty has an exciting opportunity for a Complaints & Compliments Case Officer to join our team, covering a wide area of Yorkshire and the North East. You will be working on a full-time, permanent basis, working 40 hours per week and in return, you will receive a salary of up £23,000 per annum with Company Car/Allowance along with Excellent Benefits. We...
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Trainee/complaints Resolution Officer
5 days ago
Leeds, United Kingdom EGRecruiting Ltd Full timeComplaints or compliance experience in retail financial services, ideally in an IFA/Network environment, or client file reviewing / para planning or similar - Awareness of FCA Dispute Resolution processes and FOS guidelines - Knowledge of the different regulatory products - Experience of the complete complaint life cycle - Above average effective...
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Trainee/complaints Resolution Officer
3 weeks ago
Leeds, United Kingdom EGRecruiting Full time**Location**: UK Remote (if experienced) / Hybrid - Leeds **Salary**: £30,000 to £35,000 - Regulated complaints or compliance experience in retail financial services, in an IFA or Network environment, or client file reviewing / paraplanning or similar - Ideally, will have awareness of FCA Dispute Resolution processes and FOS guidelines - Experience of the...
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Trainee/complaints Resolution Officer
1 week ago
Leeds, United Kingdom EGRecruiting Full time**Location**: UK Remote (if experienced) / Hybrid - Leeds **Salary**: £30,000 to £35,000 - Regulated complaints or compliance experience in retail financial services, in an IFA or Network environment, or client file reviewing / paraplanning or similar - Ideally, will have awareness of FCA Dispute Resolution processes and FOS guidelines - Experience of the...
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Trainee/complaints Resolution Officer
5 days ago
Leeds, United Kingdom EGRecruiting Full time**Location**: UK Remote (if experienced) / Hybrid - Leeds **Salary**: £30,000 to £35,000 - Regulated complaints or compliance experience in retail financial services, in an IFA or Network environment, or client file reviewing / paraplanning or similar - Ideally, will have awareness of FCA Dispute Resolution processes and FOS guidelines - Experience of the...
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Trainee/complaints Resolution Officer
1 week ago
Leeds, United Kingdom EGRecruiting Full time**Location**: Hybrid/Leeds OR Remote (depending on experience) - Complaints or compliance experience in retail financial services, ideally in an IFA/Network environment, or client file reviewing / para planning or similar - Awareness of FCA Dispute Resolution processes and FOS guidelines - Knowledge of the different regulatory products - Experience of the...
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Complaints Administrator
2 months ago
Leeds, United Kingdom Gibson Hollyhomes Full time**Complaints Administrator** **£19,000 - £21,500** **Leeds City Centre - Hybrid Working Pattern** **As a Complaints Administrator your duties will include**: - Resolve all escalated queries and complaints - Update all customers on any progress on outstanding enquiries - Accurately update the relevant system with appropriate details - Perform root cause...