Customer Experience Officer

4 weeks ago


Leeds, United Kingdom Hamilton Woods Full time

Housing Complaints Officer
6 month FTC
Leeds / Remote Working
Hamilton Woods Associates have been engaged by a renowned social housing provider in West Yorkshire, to recruit to a Housing Complaints Officer on a 6month FTC
The role offers complete remote working after initial training should the successful candidate wish to do so
Responsibilities of the Housing Complaints Officer:
Supporting teams with complaints
Ensuring thorough and consistent investigations into complaints
Providing clear and ongoing communication with tenants, MPs and stakeholders surrounding the complaints process
Recording and following up on complaints
Providing analysis and report findings to senior management on complaints and dissatisfaction Requirements of the Housing Complaints Officer includes:
Knowledge of Housing Ombudsman Complaint Handling Code
Knowledge of resolving customer complaints
Please apply now to express your interest, or contact Bethan Hall at Hamilton Woods Associates for further information #J-18808-Ljbffr



  • Leeds, United Kingdom Leeds Bradford Airport Full time

    Leeds Bradford**® **Airport is one of the fastest growing regional airports in the UK, welcoming up to 4 million passengers through our doors every year. We are committed to employing high quality people who are ambitious to succeed and support our exciting plans for the future, whilst delivering an outstanding service for our customers. To support the...


  • Leeds, United Kingdom Leeds Bradford Airport Full time

    Leeds Bradford**® **Airport is one of the fastest growing regional airports in the UK, welcoming up to 4 million passengers through our doors every year. We are committed to employing high quality people who are ambitious to succeed and support our exciting plans for the future, whilst delivering an outstanding service for our customers. To support the...


  • Leeds, United Kingdom Leeds Bradford Airport Full time

    Leeds Bradford**® **Airport is one of the fastest growing regional airports in the UK, welcoming up to 4 million passengers through our doors every year. We are committed to employing high quality people who are ambitious to succeed and support our exciting plans for the future, whilst delivering an outstanding service for our customers. To support the...


  • Leeds, United Kingdom Page Personnel Secretarial & Business Support Full time

    Customer Experience Manager - Leading consumer brand - £32,000 - £37,000 - 3days office - 2 days from home **Client Details** Page Group are delighted to be working in partnership with a leading consumer brand within the retail sector who are looking to appoint a new Customer Experience Manager. Based at their offices on the outskirts of Leeds, the role...


  • Leeds, United Kingdom Search Consultancy Full time

    **Customer Experience Representative** **Leeds City Centre** **Up to £23,000** **Read on to learn more abut the role**: My client based in Leeds is looking to welcome a customer experience representative into their new and expanding customer service department. My client is one of The UK's largest training and assessment companies with almost 20 years of...


  • Leeds, United Kingdom Page Personnel Full time

    Are you currently working in retail or hospitality and looking to transfer those skills into more of an office based role?Would you like to join a company that will provide full training and a clear progression plan?Do you want to be part of a business that invest and care about you?Then this could be the role for you!I have just registered a new exciting...


  • Leeds, United Kingdom Page Personnel Full time

    Are you currently working in retail or hospitality and looking to transfer those skills into more of an office based role?Would you like to join a company that will provide full training and a clear progression plan?Do you want to be part of a business that invest and care about you?Then this could be the role for you!I have just registered a new exciting...


  • Leeds, United Kingdom Page Personnel Full time

    Are you currently working in retail or hospitality and looking to transfer those skills into more of an office based role?Would you like to join a company that will provide full training and a clear progression plan?Do you want to be part of a business that invest and care about you?Then this could be the role for you!I have just registered a new exciting...


  • Leeds, United Kingdom Page Personnel Secretarial & Business Support Full time

    Are you currently working in retail or hospitality and looking to transfer those skills into more of an office based role? Would you like to join a company that will provide full training and a clear progression plan? Do you want to be part of a business that invest and care about you? Then this could be the role for you! I have just registered a new...


  • Leeds, United Kingdom Customer Management Resourcing (CMR) Full time

    **Job description** **Hybrid** **Salary: £35,000** We have an exciting opportunity for an experienced Customer Success Executive to join a PAAS InsurTech start-up company. Our client has been voted as one of the world's most innovative InsurTech companies, this is a unique opportunity to be a part of the journey to become a world leader in product...


  • Leeds, United Kingdom Page Personnel - UK Full time

    A new exciting Permanent Customer Experience Advisor Position in Leeds! - Working for a reputable business within the Legal Sector! **About Our Client**: Page Personnel have just registered multiple Customer Experience Positions in Leeds to work for a reputable business within the Legal Sector! This would be an exceptional opportunity for someone that is...


  • Leeds, United Kingdom Customer Management Resourcing (CMR) Full time

    **Job description** **Hybrid** **Salary: £35,000** We have an exciting opportunity for an experienced Customer Success Executive to join a PAAS InsurTech start-up company. Our client has been voted as one of the world's most innovative InsurTech companies, this is a unique opportunity to be a part of the journey to become a world leader in product...


  • Leeds, United Kingdom Ligentia Full time

    **About our Programme** Our exciting 2-year programme provides a skills and career development journey that nurtures the capabilities you need to build a successful career in Customer Experience Management. Our Graduates are given responsibility for real deliverables, both operational and project based. We provide opportunities to work with leading experts...


  • Leeds, United Kingdom Interaction Recruitment Full time

    **Reference** 416970 **Salary** £21,000 - £22,000/annum **Job Location**: - United Kingdom - England - Yorkshire and the Humber - West Yorkshire - Leeds **Job Type** Permanent **Posted** 06 February 2023 **Hours** - 37.5 hours per week **Working Hours** - Monday to Friday 9am - 5:30pm **Salary - **£21,000 - £22,000 per annum dependant on...


  • Leeds, United Kingdom Flutter UK & Ireland Full time

    Customer Experience Advisor Salary: £24000 Start date: Induction - Monday 12th August (must also be available to attend a tech set up appointment Thurs 8th/Fri 8th Aug ) We’re looking for highly motivated Customer Experience Advisors to join the Customer Operations Team.  Everything we do, we do it for our customers. We’re always thinking of...


  • Leeds, United Kingdom Flutter UK & Ireland Full time

    Customer Experience Advisor Salary: £24000 Start date: Induction - Monday 12th August (must also be available to attend a tech set up appointment Thurs 8th/Fri 8th Aug ) We’re looking for highly motivated Customer Experience Advisors to join the Customer Operations Team.  Everything we do, we do it for our customers. We’re always thinking of...


  • Leeds, United Kingdom Cox Automotive Full time

    The Customer Experience Team are accountable for delivery of Customer Service excellence direct to our customers and various stakeholders (including Sales and Operations across the business) through written and verbal communication whilst ensuring full delivery of contractually agreed service level agreements are met. **Scope of Role**: The role encompasses...


  • Leeds, United Kingdom The QHotels Collection Full time

    **Job Ref**:QHC9214 **Branch**:Leeds Support Commercial **Location**:Leeds Support Commercial, Leeds **Salary/Benefits**:Competitive Salary **Contract type**:Permanent **Hours**:Full Time **Hours per week**:37.5/week **Posted date**:09/02/2023 **Closing date**:11/03/2023 **_ Are you a good communicator?_** **_ Do you know how to provide great...


  • Leeds, United Kingdom Cox Automotive Full time

    The Customer Experience Team are accountable for delivery of Customer Service excellence direct to our customers and various stakeholders (including Sales and Operations across the business) through written and verbal communication whilst ensuring full delivery of contractually agreed service level agreements are met.Scope of Role: Reporting to the Customer...


  • Leeds, United Kingdom Cox Automotive Full time

    The Customer Experience Team are accountable for delivery of Customer Service excellence direct to our customers and various stakeholders (including Sales and Operations across the business) through written and verbal communication whilst ensuring full delivery of contractually agreed service level agreements are met.Scope of Role: Reporting to the Customer...