Patient Service Administrator
6 months ago
We are looking for a committed, innovative administrator with outstanding people skills to work across our Merton, Wandsworth and Sexual Health administration teams.
Your role will be to provide administrative support eg; signposting patient queries, processing referrals/discharges, booking, cancelling, rescheduling appointments and supporting clinical delivery across services in the South West Division.
The post is based at Merton Civic Centre with the opportunity for agile working once competencies have been signed off by a senior administrator.
There will be weekend working as part of a rota system, this is currently done on an agile basis. Admin shifts are on a rota basis across the SPA opening hours of 7am - 8pm with timetabled weekend working.
For further information please contact
Lee Smith or Katia Paye
You will work closely with existing admin staff, team leaders and managers across Merton and Wandsworth and Sexual Health clinical services. You should have a passion for quality improvement, innovation, positive change and be solution focused. You should be able to sensitively respond to patient calls in a high pressure and fast paced environment. Your communication, customer service and administration skills will be excellent.
We are committed to professional development offering competency support and sign off, team meetings, shadowing opportunities, psychological support for SPA teams, in-service training and one to one supervision. Internal and external courses are supported. Having experience of EMIS, engaging with the public and experience of sensitively managing challenging conversations is advantageous.
Just as we care about our patients’ wellbeing, we care about yours
**We can offer you**:
A comprehensive induction into the community service followed by a local induction to introduce you to the role
Car lease scheme *T&C’s apply
Flexible working options
Annual travel card loan
Training, support and development in your career
It is our vision to provide effective, efficient, non-judgemental, user-friendly, confidential, and integrated services that deliver improvements in sexual health.
Flexible working is required to include central booking and reception cover as required by the management team. The post holder will require flexibility to work evenings as required by the service.
To maintain and always promote confidentiality and be aware of the sensitive nature of the service. The post holder will act on their own initiative in dealing with day-to-day issues.
To book clinics and appointments and manage cancellations in a timely manner.
To take initial responsibility for the local resolution of problems that may arise with staff/clients and to deal with complaints according to CLCH (Central London Community Health NHS Trust) policy and procedures.
Please see attached Job Description and Person Specification for full roles and responsibilities.
-
Patient Administrator
6 months ago
London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full timeChelsea and Westminster Hospital - Patient Access We are searching for a high performing and enthusiastic individual to fill a Patient Administrator vacancy at the Chelsea and Westminster Site working in our busy Admin Department. If you thrive on a challenge and enjoy working in a very busy and demanding environment this could be the role for you. The...
-
Administrative Coordinator for Patient Services
1 month ago
London, Greater London, United Kingdom Kings College Hospital Full timeWe are seeking an Administrative Coordinator for Patient Services to join our team at King's College Hospital NHS Foundation Trust. As a key member of our administrative team, you will be responsible for coordinating patient services and ensuring seamless day-to-day operations.Job SummaryAdminister patient attendance coordination and management.Manage...
-
Patient Administrator
2 days ago
London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full timeBand 3 Float Patient Administrator, A&E, Wards and AEC We are searching for a high performing and enthusiastic individual to fill a Patient Administrator vacancy on the West Middlesex site working in our busy Emergency Admin departments. You will work as a float administrator covering A&E, Wards and AEC should have Customer service experience be flexible...
-
Patient Administrator
6 months ago
London, United Kingdom Circle Health Full time**Patient Administrator** **The London Independent Hospital** **37.5 Hours & Permanent** **Salary: Up to £26,944.50 per year** **The London Independent Hospital** in Stepney Green** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any...
-
Administrative Assistant for Patient Services
2 weeks ago
London, Greater London, United Kingdom NHS Full timeJob DescriptionWe are seeking an experienced Administrative Assistant to join our Patient Services team. The successful candidate will provide administrative support to the practice team, ensuring that patients receive high-quality care and service.The role involves both front desk and back office duties, requiring strong organizational and time management...
-
Patient Service Administrator B3
6 months ago
London, United Kingdom Central London Community Healthcare NHS Trust Full timeSPA Administrator - Merton We are looking for a committed, innovative administrator with outstanding people skills to work across our Merton, Wandsworth and Sexual Health administration teams. Your role will be to provide administrative support eg; signposting patient queries, processing referrals/discharges, booking, cancelling, rescheduling appointments...
-
Patient Administrator
2 days ago
London, United Kingdom Circle Health Group Full time**The Bishops Wood Hospital** in Middlesex** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. **We have an opportunity for a Patient Administrator** **to join their team of staff in...
-
Patient Administrator
7 months ago
London, United Kingdom Circle Health Group Full time**Patient Administrator** **The Bishop Woods Hospital** **37.5 Hours & Permanent** **Salary: £21,742.50 + Benefits** **The Bishops Wood Hospital** in Middlesex** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private...
-
NHS Patient Services Administrator
1 week ago
London, Greater London, United Kingdom Lloyd Recruitment Full timeKey ResponsibilitiesThe NHS Patient Services Administrator will play a crucial role in ensuring the smooth operation of our medical facility. Key responsibilities will include:Providing exceptional patient care and administrative supportCommunicating with patients, healthcare providers, and other stakeholdersProcessing customer orders and managing inventory...
-
Patient Service Administrator B3
7 months ago
London, United Kingdom Central London Community Healthcare NHS Trust Full timeSPA Administrator - Band 3 - Merton We are looking for a committed, innovative administrator with outstanding people skills to work across our Merton, Wandsworth and Sexual Health administration teams. Your role will be to provide administrative support eg; signposting patient queries, processing referrals/discharges, booking, cancelling, rescheduling...
-
Administrative Team Lead
2 weeks ago
London, Greater London, United Kingdom Bank Partners Full timeAre you a highly organized and detail-oriented professional looking for a new challenge? Bank Partners is seeking a skilled Administrative Team Lead - Patient Services to oversee the day-to-day operations of their patient services department.About the RoleIn this critical role, you will be responsible for leading a team of administrative staff, coordinating...
-
Senior Patient Administrator
6 months ago
London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full timeSenior Patient Administrator - Outpatients Department West Middlesex University Hospital This is an exciting opportunity to become the Senior Patient Administrator providing a fully comprehensive administration service to the high performing Clinical Support Directorate in outpatients department. Main duties of the job This is an exciting opportunity to...
-
Senior Patient Administrator
7 months ago
London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full timeSenior Patient Administrator - Outpatients Department West Middlesex University Hospital This is an exciting opportunity to become the Senior Patient Administrator providing a fully comprehensive administration service to the high performing Clinical Support Directorate in outpatients department. Main duties of the job This is an exciting opportunity to...
-
Assistant Patient Administrator
6 months ago
London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full timeWe are searching for a high performing, enthusiastic and empathetic individual to work in the Outpatient areas. The post holder will contribute to the delivery of high quality, safe and compassionate healthcare to patients. You will be expected to provide administrative support to a diverse team including clinical staff the successful applicant will be...
-
Patient Administrator
6 months ago
London, United Kingdom HCA Healthcare UK Full time**Job title: Patient Administrator** **The Lister Hospital, Chelsea Bridge Rd, London SW1W 8RH** **Full time 37.5 hours per week** **Monday - Friday** **Permanent** **Competitive Salary plus excellent benefits** We’re looking for a Patient Administrator to join The Lister Hospital. Within this role you will provide a ward clerk and admin service to...
-
Senior Patient Administrator
6 months ago
London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full timeSenior Patient Administrator Band 4 Cancer Booker 18,75 hours per week, 6 month FTC West Middlesex Site This is an exciting opportunity to become the Senior Administrator providing a fully comprehensive administration service to the cancer booking team. You will be responsible for booking all new suspected referrals and support the ADOC service. The post...
-
Patient Administrator
6 months ago
London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full timeWe are searching for a high performing and enthusiastic individual to fill a Patient Administrator vacancy at the Chelsea and Westminster Site working in our busy Admin Department. If you thrive on a challenge and enjoy working in a very busy and demanding environment this could be the role for you. The post holder will provide a comprehensive patient...
-
Patient Administrator
7 months ago
London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full timeWe are searching for a high performing and enthusiastic individual to fill a Patient Administrator vacancy at the Chelsea and Westminster Site working in our busy Admin Department. If you thrive on a challenge and enjoy working in a very busy and demanding environment this could be the role for you. The post holder will provide a comprehensive patient...
-
Imaging Patient Administrator
6 months ago
London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full timeJob overview West Middlesex Site - Clinical Imaging Department We are searching for a high performing and enthusiastic individual to fill a Patient Administrator vacancy on the West Middlesex site working in our busy Clinical Imaging department. Working in the clinical reception/back office, you should have telephone experience and ideally experience of...
-
Assistant Patient Administrator
6 months ago
London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full timeProvide administrative support to the clinical team in the team assigned and provide cover across the Trust's administrative resource File all paperwork appropriately Provide cover across different areas in Patient Access as and when required Ensure all patients are checked in on arrival Provide an excellent standard of service to patients at all times...