Head of Transformation and Change

4 days ago


Osterley, United Kingdom Sky Full time

NOW is bold, ambitious, dynamic - and proud to host the world's best entertainment. We're the only place to get Sky Cinema and Sky Sports without a contract. We're brilliant TV made by brilliant people. We're big on real diversity, inclusion and collaboration. And we need talent to keep pushing boundaries and grow our brand. Big-thinkers. Changemakers. Showstoppers. Join in.

Reporting to the Director of Strategy, Proposition and Transformation, the Head of Transformation and Change will ultimately be responsible for the successful delivery of all major change programmes across the NOW business.

What you'll do:

- Lead the organisations Transformation and Change team, ensuring all change that affects the business is appropriately controlled and governed, seamlessly implemented and delivered to the highest quality
- Be a key leadership voice, working at part of a wider leadership team, to champion the best way to implement our strategic and change programmes/projects, helping shape our plan
- Provide active oversight and ultimate accountability for our biggest transformation programmes, to ensure that all NOW departments are represented, the scope and success criteria are clearly defined, comprehensive plans are in place and that we stay on track to deliver on time
- Collaborate with our Technology and Product partner organisations to ensure changes are shaped for the business
- Qualify all new requests / demand, by establishing and running a new front door process
- Evolve the organisations 'way of working' in relation to managing change, bringing industry best practices and methodologies into our everyday way of working
- Drive high standards both through your own direct team and those you interface with
- Inspire and professionally grow the team of Programme and Project people in the team

What you'll bring:

- Extensive experience personally leading complex change programmes in both Agile and Waterfall environments
- The passion to use your experience to lead, coach and develop your team of Project and Programme managers
- The ability to hold senior leaders to account for leading and driving change, including Director level
- Experience leading Go to Market teams, facilitating change within an operational business
- A strong desire and competency in solving problems and removing barriers and challenges
- Experience as a ‘thought leader’; someone able to create support for new ideas and change amongst peers and senior stakeholders.
- An effective and influential communicator, able to persuade on the course of action you want the business to take
- Experience building change management organisational capabilities
- An ability to articulate Change in a way that inspires and brings people along with you

NOW Team Overview

Everyone at NOW is a fan of our movies, shows and sport. But for us, the real action lies behind the scenes. With over 250 people, we’re more than just brilliant entertainment. We’re forward-thinking, people-focused and passionate about world-class experiences. Here, you’ll feel your confidence grow as you make your mark. And as part of an inclusive and supportive team, we’ll make sure you develop to your full potential.

The Rewards:
There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:

- Sky Q, for the TV you love all in one place or a NOW Membership
- A generous pension package
- Private healthcare
- Discounted mobile and broadband
- Access a wide range of exclusive Sky VIP rewards and experiences

Where you'll work:
Osterley:
Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.

Inclusion:
We take pride in our approach to diversity and inclusion: we’ve been recognised by The Times and Stonewall for this, and we’ve committed £30million to support the fight against racial injustice. We’ve also set ambitious targets for increasing ethnic diversity and representation throughout our organisation.

At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, So we're happy to discuss flexible working.

Why wait?

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.



  • Osterley, United Kingdom Sky Full time

    Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. The Group Strategic Programmes team lead Sky’s largest consumer-facing and broader...


  • Osterley, United Kingdom Sky Full time

    Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. The Group Strategic Programmes team lead Sky’s largest consumer-facing and broader...

  • Head of Strategy

    4 weeks ago


    Osterley, United Kingdom Sky Full time

    We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services...

  • Change Lead

    4 weeks ago


    Osterley, United Kingdom Sky Full time

    Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. This role is situated within the Customer Growth Team within the Consumer Group. The team looks...


  • Osterley, United Kingdom Sky Full time

    We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services...

  • Data Regulations

    4 weeks ago


    Osterley, United Kingdom Sky Full time

    We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services...

  • Head of Policy

    2 weeks ago


    Osterley, United Kingdom Sky Full time

    Overview: Sky is seeking an experienced, dynamic and enthusiastic professional to join as Head of Policy in the UK, reporting to the Director of Policy and Public Affairs. Given the convergence of different technologies and changing consumer tastes for media consumption, interaction with policymakers is critical to Sky’s business strategy and future...


  • Osterley, United Kingdom Sky Full time

    Want to do the best work of your life? Make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Working with teams from across the breadth of Sky, as Group Head of Operational Risk you'll play a leading role in making sure Sky remains...


  • Osterley, United Kingdom Sky Full time

    Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Head of Product, your role will be central to us providing the most frictionless, simple,...

  • Head of Data Science

    2 weeks ago


    Osterley, United Kingdom Sky Full time

    We believe in better. And we make it happen. Better content. Better products. And better careers. Working at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And...

  • Head of Targeting

    3 weeks ago


    Osterley, United Kingdom Sky Full time

    Role: Head of Targeting - Base Location: London ( Osterley ) The Role - Our Global Streaming Platform teams develop and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal, Peacock, Sky, NOW, SkyShowtime and ShowMax....

  • Head of Martech Tools

    3 weeks ago


    Osterley, United Kingdom Sky Full time

    Role: Head of Martech Tools - Base Location: Osterley The Role We’re seeking an experienced Marketing Technology Product leader to join the direct-to-consumer product team for our streaming video services, as our Head of Martech Tools. This role will sit at the convergence of product and growth marketing and be responsible for the product strategy and...


  • Osterley, United Kingdom Sky Full time

    Team: This role sits with the Workplace team, which is part of Sky Spaces. We create environments and experiences for our colleagues to work, connect and thrive. Are sustainable and that our colleagues love, a with focus on the pillars of People, Planet and Place. We understand the specific needs of your team, and design and construct environments that are...


  • Osterley, United Kingdom Sky Full time

    Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We’re seeking a Head of Product to join our Digital Service, Global Streaming team in...

  • Head of Retouching

    3 weeks ago


    Osterley, United Kingdom Sky Full time

    Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We’re looking for an outstanding Head of Retouching to join Sky Creative Agency’s Advertising...

  • People Partner

    3 weeks ago


    Osterley, United Kingdom Sky Full time

    What You'll Do: - Agile Transformation Leadership: Lead and implement the Agile transformation plan, ensuring its successful implementation throughout the organisation. - Provide guidance and support to cross-functional teams and colleagues, promoting a culture of continuous learning, collaboration, and innovation. - Change Management and Communication:...


  • Osterley, United Kingdom Sky Full time

    Want to do the best work of your life? Make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. What you'll do: - Lead a team of digital merchandising and selling experts, mentoring and leading your own team as well as colleagues...

  • Head of Planning

    4 weeks ago


    Osterley, United Kingdom Sky Full time

    Want to do the best work of your life? Make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As the Head of Planning within Merchandising you’ll be responsible for driving content discovery and engagement that supports business...


  • Osterley, United Kingdom Sky Full time

    We believe in better. And we make it happen. - Better content. Better products. And better careers. - Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. - We turn big ideas into the products, content and services...


  • Osterley, United Kingdom Sky Full time

    Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. This is a UK-based role within the Consumer Engagement team, working alongside a number of other...