Medical Access Administrator

2 months ago


Brighton, United Kingdom Clearline Recruitmentment Ltd Full time

**Job Title**: Medical Access Administrator
**Location**:Brighton
**Salary**:£10-£12 per hour
**Hours**:Full time 37.5 hours per week, shift pattern:

- Week 1: Monday-Wednesday, Saturday & Sunday 9am - 5pm_
- Week 2: Monday-Friday, 12.30pm - 8.30pm_
**Temporary to Permanent**
Our client is a not-for-profit organisation and healthcare provider, who work with the NHS across the city of Brighton and Hove.
They require a Medical Access Administrator to support their IAS Department, which works to improve access to healthcare in the City by targeting those who cannot easily access their GP practice and those with additional needs.
**Responsibilities**
Rota Support
- Organising the staffing rotas ensuring there are adequate staffing levels as per operational guidelines
- Managing staff enquiries regarding IAS shifts
- Sending regular reminder to all IAS staff of the shifts and other routine tasks to mitigate last minutes cancellations
- Ensure any issues with staffing the rota are escalated to the IAS Assistant Managers

Operational
- Arranging the training and site inductions for all new IAS staff
- Support the IAS Assistant Managers to ensure all new staff added to the rota are compliant to statutory requirements and that the service holds the necessary documentation as per set guidelines
- Maintain the staff database with details and paperwork for all staff and escalate any issues with staff compliance to the IAS Assistant Managers or the IAS Manager
- Arrange new staff access to practices' clinical systems
- Undertake crosschecks across the whole service to ensure patient safety and service quality is being maintained as per the IAS protocols
- Support the service's Complaints procedure

Project Support
- Co-ordinate attend and/or facilitate meetings, and transcribe any minutes and notes as required.
- Other project related assistance as required by the Primary Care Development Managers

Reception Practice Support
- Man the reception desk when required during the IAS shift times and present a professional and courteous image to all service users, visitors and staff
- Welcome visitors and provides all possible assistance, including arrangements for access requirements, ensuring that the appropriate staff member is informed of their arrival
- Communicates courteously and politely at all times when dealing with enquiries
- Use of computer and paper based systems to perform administrative functions in order to support the administration of service provision in accordance with agreed standard processes and procedures, and within agreed timeframes. Ensuring the accuracy andquality of data recorded

For more information and a full job description, please contact Chloe McCausland at Clearline Recruitment.



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