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Customer Service Administrator

2 months ago

Bradley Stoke, United Kingdom Red Recruitment Full time

Red is excited to be recruiting a Customer Service Administrator to join a company who are the 3rd largest reseller of fuel cards and the first to offer an electric vehicle solution. Based in Bradley Stoke, this position is temporary for 3 months.
- **Salary**: £12.00 per hour
- ** Hours**:Between 8am - 5.30pm
- ** Contract**:Temporary (3 months)
- ** Location**: Bradley Stoke, South Gloucestershire

**Key Responsibilities of a Customer Service Administrator**:

- Resolving customer queries by determining the cause of the issue and providing the best solution
- Monitoring and managing existing customer accounts utilising system reports
- Maximising every opportunity to generate added value for the business
- Ensuring all contact is of the highest standard
- Building and maintaining effective internal and external working relationships

**Key Skills and Responsibilities of a Customer Service Administrator**:

- Strong customer service experience is required
- Excellent communication skills are essential
- Ability to be flexible and able to adapt to changes in the working environment
- Good telephone manner with the ability to remain calm when under pressure is necessary

Red Recruitment (Business)