Customer Service Representative

3 days ago


Bradley Stoke, United Kingdom Juice Recruitment Ltd Full time

Juice Recruitment is delighted to be supporting a highly successful organisation based in North Bristol with the appointment of a Customer Service Representative to join their growing team.
This is a superb opportunity to join a fantastic organisation with excellent career prospects, playing an integral part of their customer service team, ensuring the smooth delivery of a first-class customer experience.
You will act as the primary response to all incoming calls therefore it is essential you have an excellent telephone manner and are willing to go above and beyond the expected.
Key Responsibilities
- Processing customer quotation requests
- Processing customer orders
- Updating inhouse system with changes to customer orders
- Handling customer queries and complaints
- Scheduling customer orders and updating on delivery times
- Providing a help desk service
- Upsell and offer alternative products
- Support with the daily invoicing
You will need a 'can-do’ attitude and excellent work ethic, with good IT skills and ability to work alone and as part of a team.
Experience working within a technology/engineering environment, or a similar industry, would be highly desirable.
Working hours: Monday to Thursday 8am - 5pm and Friday, 9am - 4pm
Benefits package:

- Onsite gym
- Birthday shopping vouchers
- Early Friday finish
- 25 days holiday + Bank holidays
- Pension
- Death in service package
If this sounds like the next opportunity for you, then please contact Abi at Juice Recruitment today



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