Customer Service Representative
3 days ago
**Salary**: Starting from £19,554 per year + bonus
**Location**:Huddersfield
**Contract**: Permanent
**_Do you currently work in, or have experience of providing great Customer Service? Are you seeking a fresh challenge in a vibrant, interesting, and expanding business?_**
**_We have just the role for you.._**
Due to continued growth, we’re keen to expand our Customer Services team with ambitious individuals who have the desire and right empathetic approach to help customers who have been involved in a road traffic accident, resolving each incident through a worldclass service.
**What’s in it for you?**
**Salary-** Starting from £19,554, which increases as your experience grows and a competitive bonus scheme of up to £1,200 per annum (paid quarterly)
**Annual leave-** 33 days holiday increasing to 36 with length of service (inclusive of public holidays).
**Pension-** Aviva 3% Employer Contributions.
**Financial Benefits-** save-as-you-earn scheme, free life assurance and a range of national and local retailer discounts.
**Lifestyle & Wellbeing Benefits-** eye care vouchers, a cycle to work scheme, a 24/7 Employee Assistance Programme with an NHS Approved mental well-being mobile app.
**Motoring Benefits-** free motor accident assistance, discounted vehicle repairs, discounts on weekend vehicle hire and van hire and access to an employee vehicle-leasing scheme.
**Community-** Great working environment in our new offices with fantastic modern break out areas, free car parking, onsite canteen, kitchen facilities, TV area, and shower facilities for those that want to take advantage of the cycle to workscheme.
**Working hours**:
We are there for our customers when they need us most and they are sometimes in touch with us outside of ‘usual’ office hours which means we have a range of shifts. Our full-time roles are 37.5 hours per week across shifts between 08:00-20:00, Monday toFriday in addition to a Saturday shift which usually occurs every 6 weeks.
**About You**:
To be successful, you will need to be up for a challenge, with great listening skills, lots of empathy and the determination to go the extra mile for customers. In time, as you build your knowledge of our services and support, you will become adept as resolvingcomplex problems.
You will also need to be able to demonstrate:
- A positive telephone manner.
- Confidence with office IT and computer systems.
- A strong drive for getting it right first time.
- Good team-working skills.
- An ability to identify customer's needs through great communication.
- Most importantly, a passion for customer service.
**About FMG**:
As the UK's leading incident management and roadside services company, FMG serve a range of clients in the public and private sectors, 24 hours a day, 365 days a year from our operations centre in Huddersfield. We have extensive experience managing the mostcomplex of incidents ranging from road traffic collisions to heavy goods vehicles carrying hazardous chemicals.
We put our customers at the heart of everything we do, making their lives easier and taking the stress out of accidents. Our commitment to customer service is what sets us apart.
Supporting you to be the best Customer Service Representative you can be - preparing you for success right from the start. When you join us, you will enjoy a structured 12-month training programme allowing us to ensure you continue to develop in your rolethrough on-going coaching and support. Better still, as you progress, your salary will too.
**Be part of the future of our future**
- it couldn't be easier
-
Customer Service Representative
5 days ago
Bradley, United Kingdom FMG Full time**Customer Service Representative** **Salary**: Starting from £18,575.94 per year + bonus **Location**:Huddersfield **Contract**:Permanent **_Do you currently work in, or have experience of providing great Customer Service? Are you seeking a fresh challenge in a vibrant, interesting, and expanding business?_** **_We have just the role for...
-
Bradley, United Kingdom FMG Full time**Full-Time Customer Service Representative - Rapid Response** **Huddersfield** **Salary: from £20,857.00 pa (+ shift allowance of £3,136.50 pa) + quarterly bonus** Are you seeking a fresh challenge in a vibrant and expanding business?We have a number of fantastic Customer Service Representative opportunities to join our team in Huddersfield. As the...
-
Customer Service Representative
5 days ago
Bradley, United Kingdom FMG Full time**Salary**: Starting from £19,554 per year + bonus **Location**:Huddersfield **Contract**: Permanent **_Do you currently work in, or have experience of providing great Customer Service? Are you seeking a fresh challenge in a vibrant, interesting, and expanding business?_** **_We have just the role for you.._** Due to continued growth, we’re keen to...
-
Part-time Customer Service Representative
5 days ago
Bradley, United Kingdom FMG Full time**Part-Time Customer Service Representative - Rapid Response** **Huddersfield** **Salary: from £9,291 pa (+ shift allowance of £1,568 pa) + quarterly bonus** Are you seeking a fresh challenge in a vibrant and expanding business?We have a number of fantastic Customer Service Representative opportunities to join our team in Huddersfield. As the UK's...
-
Customer Service Representative
4 days ago
Bradley Stoke, United Kingdom Juice Recruitment Ltd Full timeJuice Recruitment is delighted to be supporting a highly successful organisation based in North Bristol with the appointment of a Customer Service Representative to join their growing team. This is a superb opportunity to join a fantastic organisation with excellent career prospects, playing an integral part of their customer service team, ensuring the...
-
Customer Service Team Leader
7 days ago
Bradley, United Kingdom FMG Full time**Location**: Huddersfield **Salary**: £24,000 - £30,000 + performance related bonus **Contract**: Full-time, permanent Due to continued growth, our Rapid Response Team are looking to recruit an ambitious and talented Team Lead to join us! Our Rapid Response team provide comprehensive, 24/7 telephone support service to those in need of urgent...
-
Customer Service Team Leader
7 days ago
Bradley, United Kingdom FMG Full time**Customer Service Team Leader** **Location**: Huddersfield **Salary**: Up to £27,000 + performance related bonus **Contract**: Permanent, Full time - Are you an experienced team leader looking for a new challenge?_ - Do you have experience in the motor insurance industry?_ - Do you want to join a growing organisation who will invest in your career...
-
Customer Service
3 days ago
Bradley Stoke, United Kingdom Matthew Olivers Ltd Full time**Customer Service** Are you a confident and motivated individual looking to join a market leading business offering a fantastic working environment? Due to continued growth, our client are looking to strengthen their team to help provide the best possible support to both customers and colleagues in this varied and interesting role. **As a Customer...
-
Sales Representative
1 month ago
Bradley Stoke, United Kingdom CV-Library Full timeJob Title Sales Representative Recapture Location: South West England, based from Bristol or Cardiff. Role Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and we are recruiting a Sales Representative Recapture consultant to cover the...
-
Bradley, United Kingdom FMG Full time**Salary**: From £19,554 to £21,995 (depending on experience) & competitive bonus scheme **Location**:Huddersfield **Contract**: Permanent - Are you passionate about customer service and want to be part of a forward-thinking company that can offer a range of exciting career opportunities?_ - We have a range of fantastic opportunities across our Insurance...
-
Bradley, United Kingdom FMG Full time**Customer Service Advisor - Motor Insurance Claims** **Salary**: £18525.00-£19,976 per year + bonus **Location**:Huddersfield **Contract**:Permanent **_Are you passionate about customer service and want to be part of a forward-thinking company that can offer a range of exciting career opportunities?_** **_We have a range of fantastic opportunities...
-
Customer Services Assistant
4 weeks ago
Bradley, Wolverhampton, United Kingdom CV-Library Full timeAre you passionate about delivering excellent customer service? Do you thrive in a fast-paced and dynamic environment? Our client, a leading organisation in Wolverhampton, is seeking a motivated Customer Service Assistant to join their team. As a Customer Service Assistant, you will play a vital role in providing a comprehensive and responsive enquiry...
-
Customer Services Assistant
4 weeks ago
Bradley, Wolverhampton, United Kingdom Adecco Full timeAre you passionate about delivering excellent customer service? Do you thrive in a fast-paced and dynamic environment? Our client, a leading organisation in Wolverhampton, is seeking a motivated Customer Service Assistant to join their team. As a Customer Service Assistant, you will play a vital role in providing a comprehensive and responsive enquiry...
-
Administrator / Customer Service
7 days ago
Bradley Stoke, United Kingdom Abatec Recruitment Full timeAbatec is currently looking to recruit a Customer Service Administrator for our client based in Bradley Stoke. This role is intended to offer Administration support to the Customer service team. As a Customer Service Administrator, you will be responsible for: - Day-to-day administration tasks and ensure all work is completed to a high standard - Liaising...
-
Customer Service Administrator
5 days ago
Bradley Stoke, United Kingdom Red Recruitment Full timeRed is excited to be recruiting a Customer Service Administrator to join a company who are the 3rd largest reseller of fuel cards and the first to offer an electric vehicle solution. Based in Bradley Stoke, this position is temporary for 3 months. - **Salary**: £12.00 per hour - ** Hours**:Between 8am - 5.30pm - ** Contract**:Temporary (3 months) - **...
-
Customer Service Executive
7 months ago
Bradley Stoke, United Kingdom Matthew Olivers Ltd Full time**Customer Service Exec** Are you a confident and motivated individual looking to join a market leading business offering a fantastic working environment? Due to continued growth, our client are looking to strengthen their team to help provide the best possible support to both customers and colleagues in this varied and interesting role. **As a Customer...
-
Customer Service Advisor
7 days ago
Bradley Stoke, United Kingdom Matthew Olivers Ltd Full time**Customer Service** Are you a confident and hard working individual looking to join a market leading business offering a fantastic working environment? Due to continued growth, our client are looking to strengthen their team to help provide the best possible support to both customers and colleagues in this varied and challenging role. **As a Customer...
-
Customer Service Advisor
5 days ago
Bradley Stoke, United Kingdom Matthew Olivers Ltd Full time**Customer Service Advisor** **12 month FTC initially** **Bradley Stoke, Bristol** **£22,000** A British Manufacturing company are looking for a new Customer Service Advisor to join the team. In this role you will provide market leading customer service to all sales channels including the businesses retailer network, end consumers and trade consumers....
-
Customer Service Administrator
7 months ago
Bradley Stoke, United Kingdom Coffetek Full time_**Do you have first class administrative skills and a passion for excellent customer care? We have an exciting opportunity to be part of our mission to deliver a first-class customer experience**_**. **_**As a Customer Service Administrator, you will work closely with our Sales and Production teams to ensure customer order requirements are met and deadlines...
-
Customer Services Advisor
3 days ago
Bradley Stoke, United Kingdom RAC Full timeRAC are on the lookout for a **Customer Advisor** who will help to process and recover costs of attending our members following an RTA. The role will provide vital support to vulnerable customers in stressful situations, you will be offeringadvice and support through the recovery process. You will be administering policies in relation to our stand-alone...