Customer Service
5 days ago
Customer Service Collections Advisor
**Salary**: £20,663 per annum
Wide ranging discounts on retail, health & wellbeing, travel, technology and much more
Location: You will be required to work 1 day a week in our Dearne Valley site and 4 days at home, so you must be able to commute to our Dearne Valley site.
Training: 5 weeks training at our Dearne Valley site
Hours: Full-Time - 40 hours per week.
Contract: Permanent.
As a Customer Service Collections Advisor, you will join Capita as part of our Southern Water client team supporting existing Southern Water customers.
**Job title**:
Customer Service - Collections Advisor (Hybrid)
As a member of our Customer Service Collections team you will help people across the country, as you understand their circumstances and educate them out of debt. Positive, empathetic, honest and resilient you'll stay, calm and collected in the face of uncertainty. We will provide you with all the training you need to feel confident in this role and we’ll give you lots of support too. Join us in this rewarding role and you'll help create a better financial future for everyone you speak to.
**What you will be doing**
- **Delivering a service which makes your customers feel valued and supported**:
- Dealing with a variety of customer questions and queries
- Taking payments, setting up manageable payment plans, offering short term discounts on their bills
**What we are looking for**
- Confidence
- Excellent communication skills with a talent for adapting behaviours for different callers
- The ability to learn new skills quickly when it comes to adopting new processes and technology
- Someone who can think on their feet and adapt to different situations
- A good listener who is empathetic patient
- A private and quiet space to work at home a strong Wifi connection
**What’s in it for you?**
- A competitive salary of £20,663 per annum
- On-site parking
- On-site canteen and shop
- Cycle to work scheme
- Access to Private Medical Insurance & Health Assessment plans
- 22 days’ holiday plus public holidays
- Pension scheme
- childcare scheme
- Monthly incentive scheme
- A wide range of discounts on everything from retail, to health & wellbeing, travel and technology.
You’ll get the chance to join a network of 55,000 experienced, innovative and dedicated individuals, working across the Capita landscape. There are countless opportunities to learn new skills and develop with us, there may even be the opportunity to extend your contract further. We will provide you with the support
**What will happen next**
**To view our Covid-19 and process adjustments information, please visit the Capita Careers site.**
**Equal Opportunities**
**Location**:
Rotherham - Capita House Park
,
United Kingdom
**Time Type**:
Full time
**Contract Type**:
Permanent
-
Customer Service Advisor
7 months ago
Rotherham, United Kingdom Al Mubarak Umrah Service limited Full timeJob Overview: We are seeking a Customer Service Representative to join our team in providing exceptional service to our clients in the financial services industry. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and ensuring customer satisfaction. This is a full-time position based in our...
-
Sy - Sales Advisor / Customer Service Advisor
6 months ago
Rotherham, United Kingdom Quality Service Recruitment Full time**Sales Advisor** Pay is £12 per hour. Working 39 hours per week, 36.5 hours paid, with a 30-minute break daily. The annual salary for this position is £22,464 Working Monday to Friday. Starting at 9 am and finishing at 5 pm, with a 4 pm finish on a Friday. **Main Duties;** - Taking customer orders, which sometimes may require a patient and methodical...
-
Account Coordinator
7 months ago
Rotherham, United Kingdom Paragon Customer Communications Full timeAt Paragon we combine leading-edge technology and exceptional people to deliver business-critical products and services that achieve enhanced performance for our clients. We have an exciting new opportunity to join the team at Paragon Rotherham as a permanent Account Coordinator. As an Account Coordinator for assisting new and existing customers with...
-
Sy - Service Desk Supervisor
6 months ago
Rotherham, United Kingdom Quality Service Recruitment Full time**Departmental Supervisor - Service Desk** **Location**: Wath Upon Dearne, Rotherham **Working Hours**: 39 hours per week (36.5 hours paid), Monday to Friday, 9 am - 5 pm (4 pm finish on Fridays) **Salary**: £28,000 per annum (£14.85 per hour) My Client is a dynamic and customer-focused company dedicated to providing top-notch products and services...
-
Customer Service
7 months ago
Rotherham, United Kingdom Pearson Education Ltd Full timeAn opportunity has arisen to join one of the UK's leading education businesses, on a temporary basis to assist with the processing of over 9 million examination papers. At Pearson, we’re committed to the world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into...
-
Sy - Departmental Supervisor - Service Desk
7 months ago
Rotherham, United Kingdom Quality Service Recruitment Full time**Departmental Supervisor - Service Desk** **Location**: Wath Upon Dearne, Rotherham **Working Hours**: 39 hours per week (36.5 hours paid), Monday to Friday, 9 am - 5 pm (4 pm finish on Fridays) **Salary**: £28,000 per annum (£14.85 per hour) My Client is a dynamic and customer-focused company dedicated to providing top-notch products and services...
-
Direct Mail Operative
7 months ago
Rotherham, United Kingdom Paragon Customer Communications Full timeAt Paragon we combine leading-edge technology and exceptional people to deliver business-critical products and services that achieve enhanced performance for our clients. We have an exciting new opportunity to join the team at Paragon Rotherham as a permanent Direct Mail Operative. As a Direct Mail Operative you will be working in a highly efficient and...
-
Customer Service Assistant
6 months ago
Rotherham, United Kingdom Devonshire Full timeOur client, a leading customer communications company, is looking for a Customer Service Assistant to join their team of customer-focused solutions providers. As a Customer Service Assistant you will be assisting new and existing customers with requests, acting as a single point of contact from initial enquiry through to order completion. You will build...
-
Customer Service
7 months ago
Rotherham, United Kingdom Interaction Recruitment Full time**Customer Service Advisor Home Working / Full Time** ***Must be based in South Yorkshire** Role Profile: Contract: Temporary to Permanent **Hourly Rate**: £10.42ph - Paid Weekly **Hours**: Full Time, Monday - Friday fully flexible between 8am-6pm; Paid Training: 2 weeks of full time **onsite** training 9am - 5pm **Role Overview**: We are looking for...
-
Customer Service Advisor
7 months ago
Rotherham, United Kingdom Worksop Dolphins Swimming Club Full timeWe are recruiting for a **Customer Service Advisor** based in **Rotherham**. This is for a Key Working company. This is a full-time permanent role. **Customer Service Advisor** Key Responsibilities: - Carry out the directions of the Customer Services Manager and the Internal Sales Manager. - Work effectively with Business Development Manager to deliver...
-
Customer Service Advisor
7 months ago
Rotherham, United Kingdom HR GO Recruitment Full time**Job Title: Customer Service Advisor** **Location: Rotherham** **Pay rate: £11.44 per hour** **Hours: Monday - Monday 8:30am-4:45pm, Friday 8:30am-4:45pm, Saturday 9:00am-3:00pm** *** Our client is seeking a dedicated and enthusiastic Customer Service Advisor to join the team in Rotherham. As a key member of our customer service department, you will...
-
Customer Service Representative
7 months ago
Rotherham, United Kingdom CMD Ltd Full time**Role Purpose** **To provide excellent customer service to our domestic and international internal and external customers, allowing the business to operate smoothly. The role acts as a first point of contact for all incoming **enquiries** and you will represent the CMD business.** **Key Responsibilities** - Input Purchase Orders onto the Order Entry...
-
Customer Service Representative
7 months ago
Rotherham, United Kingdom CMD-Ltd Full time**Role Purpose** To provide excellent customer service to our domestic and international internal and external customers, allowing the business to operate smoothly. The role acts as a first point of contact for all incoming enquiries and you will represent the CMD business. **Key Responsibilities** - Input Purchase Orders onto the Order Entry System. -...
-
Direct Mail Team Leader
7 months ago
Rotherham, United Kingdom Paragon Customer Communications Full timeAt Paragon we combine leading-edge technology and exceptional people to deliver business-critical products and services that achieve enhanced performance for our clients. We have an exciting new opportunity to join the team at Paragon Rotherham as a permanent Direct Mail Team Leader. As a Direct Mail Team Leader you will be responsible for running a highly...
-
Customer Service Advisor
7 months ago
Rotherham, United Kingdom Harvest Healthcare Full time**Objective**: Ensure excellent customer service and minimise costs by responding efficiently and diligently to Harvest Healthcare’s customer orders and enquiries. **Key accountabilities**: Carry out the directions of the Customer Services Manager and the Internal Sales Manager. Work effectively with Business Development Manager to deliver results. Make...
-
Direct Mail Operative
7 months ago
Rotherham, United Kingdom Paragon Customer Communications Full timeAt Paragon we combine leading-edge technology and exceptional people to deliver business-critical products and services that achieve enhanced performance for our clients. We have an exciting new opportunity to join the team at Paragon Rotherham as a permanent Direct Mail Operative. As a Direct Mail Operative you will be working in a highly efficient and...
-
Customer Service Advisor
7 months ago
Rotherham, United Kingdom Leger Shearings Group Ltd Full time**Are you an experienced Customer Service Advisor looking to work for a holiday company that offers progression? Would you like to earn fantastic bonuses?if the answer is yes, please read on.** **What will I do as a Customer Service Advisor?** - Answer incoming calls from customers with enquiries. - Provide accurate, valid, and complete information by using...
-
Customer Service Representative
4 weeks ago
Rotherham, Rotherham, United Kingdom Wales Medicines Strategy Group Full timeAbout the RoleWe're looking for a highly motivated Customer Service Representative to join our team at Yorkshire Ambulance Service NHS Trust. As a Customer Service Representative, you will be responsible for answering 111 calls from patients who need our assistance. You'll use your strong customer service skills to provide empathetic and knowledgeable...
-
Customer Service Executive
3 days ago
Rotherham, United Kingdom Speedy Hire PLC Full timeJob Introduction Speedy are the UK’s leading hire provider with the widest range of tools, specialist hire equipment, plant and support services - everything for every job! As a Customer Service Executive, you will be based at onsite with one of our major customers, working and representing Speedy. You will be at the front line of customer interaction,...
-
Customer Service Representative
6 days ago
Rotherham, Rotherham, United Kingdom beBee Professionals Full time £22,000 - £28,000BeBee Professionals is seeking a Customer Service Representative to provide exceptional support to our clients in Rotherham, UK. This role offers a competitive salary of £25,000 - £30,000 per annum, depending on experience.About the JobIn this dynamic position, you will be the first point of contact for customers, handling incoming calls, emails, and chat...