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Customer Service Representative

3 weeks ago

Rotherham, Rotherham, United Kingdom beBee Professionals Full time £22,000 - £28,000

BeBee Professionals is seeking a Customer Service Representative to provide exceptional support to our clients in Rotherham, UK. This role offers a competitive salary of £25,000 - £30,000 per annum, depending on experience.

About the Job

In this dynamic position, you will be the first point of contact for customers, handling incoming calls, emails, and chat queries with professionalism and efficiency. You will provide accurate information regarding products and services, resolve customer issues promptly, and process customer orders with attention to detail.

Key Responsibilities
  • Provide excellent customer service through multiple communication channels.
  • Resolve customer complaints and issues efficiently.
  • Process customer orders and manage account information accurately.

To succeed in this role, you should have previous experience in a customer service environment, excellent communication skills, and the ability to handle high-volume queries while maintaining attention to detail. Proficiency in Microsoft Office and CRM systems is also essential.

What We Offer
  • A competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Training and development opportunities.
  • Flexible working options, including weekends.

If you are passionate about delivering exceptional customer service and want to be part of a dynamic team, please submit your CV for this exciting opportunity.