Direct Mail Operative

4 months ago

Rotherham, United Kingdom Paragon Customer Communications Full time

At Paragon we combine leading-edge technology and exceptional people to deliver business-critical products and services that achieve enhanced performance for our clients. We have an exciting new opportunity to join the team at Paragon Rotherham as a permanent Direct Mail Operative.

As a Direct Mail Operative you will be working in a highly efficient and agile fulfilment department, working to ensure we meet daily outputs and KPI’s. This is a newly developed department, where processes are always changing, a good eye for detail and a passion for working proactively is a must.

This is a permanent contract based at our Templeborough site in Rotherham, Monday to Friday, 8:30am to 5:00pm.

**Why join the Paragon Rotherham team?**

Here at Paragon Rotherham, our people are our passion, we believe in open communication throughout the business, providing all employees the opportunity to feedback and suggest improvements on how things can be done better and giving everyone the opportunity to learn and develop. Here are some of the perks when you work for Paragon Rotherham:
- 22 days annual leave plus bank holidays rising 1 day per year to a maximum of 25 days
- 10 paid sick days on successful completion of probation
- Death in Service - 4 times annual salary
- Commitment to your learning and development through Investors in People
- Employer contribution pension
- Employee Discount Scheme across retail, supermarket and leisure brands
- Access to free health and wellbeing platform

**What will your role as a Direct Mail Operative involve?**
- Preparing distribution lists for the preferred despatch method and output.
- Packing items in accordance with the customer and in number of packages as defined by the job, identifying each package with a pack label.
- Preparing items in the most effective way ready for Fulfilments.
- Assembling work - making up Packs i.e. inserting leaflets, letter etc into envelopes.
- Selecting appropriate courier method for specific customers.
- Monitoring stock from the warehouse ensuring required stock levels are maintained within the department.
- Ensuring exemplary service is always delivered.
- Prioritising workload to ensure a balanced approach to reacting to incoming requests.

**What do you need to be successful in this role?**

To be successful as a Direct Mail Operative, you will need to be able to demonstrate you have:
- Excellent communication skills.
- Able to work under pressure and to a tight schedule.
- Team player with the ability to multi-task.
- Excellent interpersonal skills.
- Acute attention to detail.
- Energy and enthusiasm, willingness to learn and to be adaptable to change.

**Benefits**:

- Company pension
- Cycle to work scheme
- Health & wellbeing programme
- Life insurance
- On-site parking
- Sick pay

Schedule:

- 8 hour shift

Work Location: In person

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