Lims Support Officer

2 weeks ago

Colindale, United Kingdom UK Health Security Agency Full time

**Details**:
**Reference number**:

- 265463**Salary**:

- £27,690 - £32,203**Job grade**:

- Executive Officer**Contract type**:

- Fixed Term**Length of employment**:

- 12 months**Type of role**:

- Administration / Corporate Support
- Analytical
- Architecture and Data
- Information Technology**Working pattern**:

- Flexible working, Full-time, Homeworking**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- ColindaleAbout the job

**Job summary**:
**Job title -** LIMS Support Officer

**Profession**:

- Data & Analytics

**Directorate **- Data Operations

**Full Time equivalent** - 37.5 hours

**No of Roles** - 1

**Contract Type** - Fixed term contract till March 2024

**Location **- Colindale, London NW9
- UKHSA offers hybrid working or home working for its employees - this means that whilst the role will be based in one of our UKHSA offices, there will be opportunities for an element of working from home. The balance between home and workplace working is to be agreed with the line manager, determined primarily by business need and in line with departmental policy. Some business travel will be required to other UKHSA offices. _Please be aware that this role can only be worked from within the UK and not overseas. Relocation expenses are not available_

**Working Pattern** - Full Time/Flexible Working / Hybrid Working

**Grade & Salary -** Grade EO. £27,690-£32,203
- New entrants to the Civil Service are expected to start on the minimum of the pay band. _

**Occupational Health Requirements -** No special OH requirements

**Job description**:
**Job Overview**
- Based within the Data Operations Directorate, the LIMS Support Officer role sits in the Surveillance Systems and Bioinformatics Division, which works across the organisation and with external partners to lead the design, development, maintenance and delivery of surveillance systems, with a focus on accessibility, interoperability and improving health security outcomes. The Division is also responsible for the provision of an informatics capability to support laboratory services and has oversight of the UKHSA bioinformatics function to support whole genome sequencing._
- In conjunction with the LIMS (Laboratory Information Management System) support team, the LIMS Support Officer assists with day-to-day user support for our LIMS and eLab systems as well as other auxiliary systems used by the team and the Laboratories to manage their business. In addition, to prepare invoice runs, deal with LIMS invoice queries and help maintain the invoice database._

**Main duties of the job**

***

**In collaboration with the LIMS Application Support Manager to**:

- Become familiar with the general workflows of the Laboratories using the system including how they use the LIMS (MOLIS) and eLab systems
- Become familiar with MOLIS and eLab system set-up and related hardware in order to be able to provide user support
- Maintain LIMS User accounts and system access rights
- Assist the LIMS Application Support Manager in the updating and maintenance of the MOLIS address database
- Assist in the production and distribution of laboratory referral forms.
- Monitor the IGI system, interprets the data and produce reports for LIMS related incidents.
- Make proposals on LIMS reports and training policies
- e.g., The use of different equipment/software/web technology, reporting methods, training practices for the LIMS.
- Supervise the printing and envelope stuffing of hard copy Laboratory reports.
- Provide training to new members of the report printing team.
- Participate in User Acceptance testing of LIMS and eLab system developments.
- Work as part of the LIMS Support Team within MS Colindale attending team meetings as required.
- Be flexible in working arrangements in order to assist the team in providing extended hours or out-of-hours support when required (due to national emergencies etc.)

**LIMS Compliance**

In collaboration with the LIMS Operational Manager to:

- Be familiar with relevant statutory requirements, including awareness of clinical governance, risk management, Caldicott and quality policies and procedures of MS Colindale and the system(s) of accreditation in use.
- Undertake a lead role in the performance of GAP analysis programmes against appropriate standards for LIMS and related systems
- Update all relevant documentation and Standard Operating Procedures (SOPs) as required.
- Work independently to fulfil the quality related responsibilities outlined above

**Person specification**:
The LIMS support team is responsible for the management and support of the 2 major IT systems used by the Microbiology Services Laboratories in Colindale:

- MOLIS is an LIMS used to manage laboratory samples, record test results, print reports, invoice customers and to analyse healthcare data. It is used by approximately 1000 staff to manage 1,000,000 samples per year
- eLab is a web-based report de

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