Reception Supervisor

4 months ago

Cardiff, United Kingdom The Ivy Cardiff Full time

**RECEPTION SUPERVISOR**

Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence.

We are searching for a charismatic **Senior Receptionist** to join our dynamic and supportive team in one of the UK’s most-loved restaurant brands.

**Benefits & **R**ewards**:

- ** 50% staff discount** for you and up to 3 friends when you dine in our restaurants.
- ** Celebrate career anniversaries, with a gift voucher to dine in our restaurants.**
- ** 'Refer a Friend'** bonuses.
- ** Career Development and Training**, including Apprenticeships.
- ** Free food and drinks to the same standard that we serve our guests** when you are working.
- ** Extra holiday allowance **for length of service, up to 5 extra days after 5 years.
- ** You can take your Birthday as a day off** - Guaranteed
- ** Cycle to Work Scheme.**
- ** Discounts on Gym Membership and access to discounts **on 100s of retailers, health, entertainment, travel & more.

**Key elements of your role** as **Senior Receptionist** **includes ensuring** **all our guests receive a positive, warm and professional first impression of the restaurant. You will assist the Reception Manager in the building of an efficient department, by taking an active interest in the team’s welfare, safety, and development. You’ll also be able to supervise other receptionists, ensuring that the correct standards and methods of service are maintained.

**About you**:You love to go the extra mile for guests and wow them with your professionalism. You have excellent English language skills and feel confident dealing with guest and team member needs.

**About us**:
We know how to have a good time - we love what we do. The key ingredient to our success is our dedicated, talented people - and we love nothing more than to help them to flourish in a supportive environment where they are respected and valued. We encourage individuality and celebrate the diversity of our people. We search for people who know what exceptional looks like and are ready to bring their passion and commitment to each and every service. It’s the Ivy way.

INDFOH

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