Reception Supervisor
5 days ago
## Job Title: Reception Supervisor
We are currently seeking a skilled Reception Supervisor to join our team at Future Inn Cardiff. As a key member of our Front of House team, you will be responsible for providing exceptional customer service and ensuring a smooth experience for our guests.
### Key Responsibilities:
* Provide warm and welcoming service to guests, delegates, and contractors
* Manage the reception area, including handling check-ins, check-outs, and room assignments
* Supervise and support the Front of House team, including training and development
* Collaborate with the Front of House Manager to achieve departmental goals and objectives
* Maintain a high level of knowledge about hotel services, amenities, and local attractions
### What We Offer:
* Competitive salary and benefits package
* Opportunities for career growth and professional development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance
### Requirements:
* Previous experience in a Front of House or customer service role
* Excellent communication and interpersonal skills
* Ability to work independently and as part of a team
* Strong problem-solving and conflict resolution skills
* Familiarity with property management systems and hotel operations
### How to Apply:
If you are a motivated and customer-focused individual with a passion for hospitality, please submit your CV online. We look forward to hearing from you
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