Head of Student and Academic Services

3 months ago

Edinburgh, United Kingdom University of Edinburgh Full time

**Salary: UE08 £48,350 - £59,421 per auum**

**College of Arts, Humanities and Social Sciences - School of Health in Social Sciences**

**Full time - 35 hours per week**

**Open ended (Permanent)
The post holder will be a senior member of the School’s professional services team with responsibility for matters related to Undergraduate, Postgraduate Taught, and Postgraduate Research academic and student support services. Providing professional advice and guidance, the post holder will be accountable for the quality of services delivered across all aspects of teaching, learning, supervision, and student support within the school including professionally accredited programmes in Clinical Psychology, Counselling and Psychotherapy and Nursing. Acting as the School representative to College and University committees, the post holder will manage the integration of policy and regulatory requirements into the activities of the team.

This post is full-time (35 hours per week). We are open to considering requests for hybrid working (on a non-contractual basis) that combines a mix of remote and regular on-campus working with a minimum of two days working on-campus.

**Your skills and attributes for success**:

- Knowledge and understanding of the work practices, processes and procedures relevant to the role, including awareness of developments in the HE sector.
- Proven skills in planning, prioritisation, allocation and delegation of work.
- Experience of supervising staff, training and developing individuals and team building: demonstrable ability to empower and motivate staff, and to facilitate the implementation of lasting, service improvements and coordination.
- Ability to analyse and solve problems with an appreciation of possible longer-term implications Experience of working and responding independently and dealing with unforeseen problems and circumstances.

**Click to view a copy of the full **job description **(opens new browser tab)

**As a valued member of our team you can expect**:

- A competitive salary of £48,350 - £59,421
- An exciting, positive, creative, challenging and rewarding place to work.
- To be part of a diverse and vibrant international community
- Comprehensive Staff Benefits, such as a generous holiday entitlement, a defined benefits pension scheme, staff discounts, family-friendly initiatives, and flexible work options. Check out the full list on our **staff benefits page **(opens in a new tab) and use our reward calculator to discover the total value of your pay and benefits

**Championing equality, diversity and inclusion**

The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality.

Prior to any employment commencing with the University you will be required to evidence your right to work in the UK. Further information is available on our **right to work webpages **(opens new browser tab).

On this occasion the University will not consider applicants requiring sponsorship for this role. International workers will therefore only be able to take up this role if they can demonstrate an alternative right to work in the UK.

**Key dates to note

  • Academic and Student Services Coordinator

    2 days ago

    Edinburgh, Edinburgh, United Kingdom University of Edinburgh Full time

    The OpportunityWe are seeking a highly organized and administratively efficient individual to join our Student and Academic Support Service (SASS) as a Student Adviser. As a Student Adviser, you will provide a first contact point for students, offering guidance and academic-related support through sign-posting to those navigating our University support...

  • Academic and Student Services Coordinator

    2 days ago

    Edinburgh, Edinburgh, United Kingdom University of Edinburgh Full time

    The OpportunityWe are seeking a highly organized and administratively efficient individual to join our Student and Academic Support Service (SASS) as a Student Adviser. As a Student Adviser, you will provide a first contact point for students, offering guidance and academic-related support through sign-posting to those navigating our University support...

  • Administrator - Boarding School Student Guardianship

    3 months ago

    Edinburgh, United Kingdom Academic Families Full time

    **Our business** Academic Families is a dynamic, leading international education agency - British Council, AEGIS and Boarding Schools’ Association accredited. We provide guardianship care for our international students who are full time students at boarding schools. They have holidays from school when they either travel home, their parents join them in...

  • Academic Services Officer

    4 months ago

    Edinburgh, United Kingdom University of Edinburgh Full time

    **UE06: £32,982 to £38,205** **CAHSS / Edinburgh College of Art** **Full-time (35 hours per week)** **Open-ended** Edinburgh College of Art is seeking an experienced and highly organised Academic Services Officer with strong inter-personal skills to join the Student and Academic Support Service (SASS). **The Opportunity**: We are a team of around 50...

  • Academic Services Officer

    4 months ago

    Edinburgh, United Kingdom University of Edinburgh Full time

    **UE06: Salary £32,982 - £38,205** **CAHSS / Edinburgh College of Art** **Fixed term (15 months), Full time (35 hours per week)** **2 positions** Edinburgh College of Art has a new fixed term appointment seeking an experienced and highly organised Academic Services Officer with strong inter-personal skills to join the Student and Academic Support...

  • Student Adviser

    3 months ago

    Edinburgh, United Kingdom University of Edinburgh Full time

    **Grade UE06: £31,396 - £36,024 per annum** **College of Arts, Humanities and Social Sciences / Edinburgh College of Art / Student and Academic Support Service (SASS)** **Full-time: 35 hours per week** **Open-ended: permanent** Edinburgh College of Art is seeking to recruit a Student Adviser to join the Student and Academic Support Service. **The...

  • Compliance & Operations Administrator

    3 months ago

    Edinburgh, United Kingdom Academic Families Full time

    About us Academic Families is a vibrant, fast paced, small, international education agency - recruiting international students to study at boarding schools in the UK, Canada and Switzerland - providing the best professional guardianship services to support our international students in the UK - managing a series of escorted student holiday trips within the...

  • Student Services Administrator

    4 months ago

    Edinburgh, United Kingdom University of Edinburgh Full time

    **UE05: £25,285.00 - £28,929.00 Per Annum** **CAHSS, Business School** **Open Ended Contract - Permanent: Full Time - 35 Hours per Week **We are looking for an administrator to support the work of the Student Services team within Teaching Operations in the Business School. You will work closely with the Student Advisers and Teaching Administrators to...

  • Student Support Manager

    2 weeks ago

    Edinburgh, United Kingdom The University of Edinburgh Full time

    Full time - 35 hours per week Open ended (Permanent) The School of Biological Sciences wishes to recruit a Student Support Manager to our Student Support Team. The Student Support Team is one of five teams working under the Head of Teaching and Student Administration, working towards an overarching aim that every student has an excellent experience at the...

  • Student Services Officer

    1 month ago

    Edinburgh, United Kingdom Dundee and Angus College Full time

    Job Description Student Services Officer – Support 35 hours per week Salary: DA9, £33, - £36, per annum Campus: Gardyne We are looking for someone who can provide diverse student services support in our Gardyne Campus. You will provide individualised support for young people and adults attending College. The students you will work...

  • Administrator

    4 months ago

    Edinburgh, United Kingdom Academic Families Full time

    **Guardianship Administrator** Academic Families is a dynamic, leading international education agency - British Council, AEGIS and Boarding Schools’ Association accredited. We provide guardianship care for our international students who are full time students at boarding schools. They have holidays from school when they either travel home, their parents...

  • Student Advisor

    4 weeks ago

    Edinburgh, United Kingdom The University of Edinburgh Full time

    Full Time- 35 hours per week Open Ended- Permanent Contract The School of Informatics invites applications for an individual to work within the Informatics Student Experience Team (part of Informatics Student Services) as a Student Adviser. The post-holder will provide excellent support to both the School’s taught students and academic staff involved in...

  • Student Adviser

    6 days ago

    Edinburgh, United Kingdom The University of Edinburgh Full time

    Open ended (permanent) Full time, 35 hours per week The opportunity: Edinburgh College of Art are seeking to appoint a proactive, organised and administratively efficient individual to join the Student and Academic Support Service (SASS) as a Student Adviser. Student Advisers provide a first contact point for students within ECA, offering guidance and...

  • Student Adviser

    3 months ago

    Edinburgh, United Kingdom University of Edinburgh Full time

    **UE06 £30,619 - £35,308 Per Annum** **College of Medicine and Veterinary Medicine / Deanery of Biomedical Sciences / BMTO (Biomedical Teaching Organisation)** **Open-ended (Permanent)** **Full-time, 35 hours per week** We are looking for a **Student Advisor.** **The Opportunity**: A fantastic opportunity to support students to fully participate and...

  • Student Administration

    3 months ago

    Edinburgh, United Kingdom University of Edinburgh Full time

    **Student Administration & Support Officer** **UE06 £30,619 - £35,308 Per Annum** **College of Arts, Humanities and Social Sciences / Academic and Student Administration Office** **Open ended (Permanent)** **Full-time (35 hours per week)** We are looking for an enthusiastic, professional, customer-focused and efficient administrative officer to...

  • Student Support Manager

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom University of Edinburgh Full time

    About the RoleThe University of Edinburgh is seeking a highly skilled and experienced Student Support Manager to join our Student Support Team. As a key member of our team, you will play a vital role in delivering excellent student experience and ensuring that our students receive the support they need to succeed.Key ResponsibilitiesLead and manage a team of...

  • Student Support Manager

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom University of Edinburgh Full time

    About the RoleThe University of Edinburgh is seeking a highly skilled and experienced Student Support Manager to join our Student Support Team. As a key member of our team, you will play a vital role in delivering excellent student experience and ensuring that our students receive the support they need to succeed.Key ResponsibilitiesLead and manage a team of...

  • Academic Services Co-ordinator

    4 months ago

    Edinburgh, United Kingdom University of Edinburgh Full time

    **UOE Grade 6, £31,396- £36,024** **School/Department - Centre for Open Learning, Student and Academic Services** **Contract Type - Open Ended - Full-time, 35 hours Per Week **The Opportunity**: This exciting new role will lead the Teaching Office side of the team, line managing five members of staff. The post-holder will have oversight of all matters of...

  • Administrator - Travel Assistant

    3 months ago

    Edinburgh, United Kingdom Academic Families Full time

    **Administrator - Teen Group Travel and After Sales Support** Academic Families is a dynamic, leading international education agency - British Council, AEGIS and Boarding Schools’ Association accredited. We provide guardianship care for our international students who are full time students at boarding schools. They have holidays from school when they...

  • Student Advice Administrator

    4 months ago

    Edinburgh, United Kingdom University of Edinburgh Full time

    **UOE04 - **£24,533 to £27,181 Per annum, pro rata** **Edinburgh College of Art (ECA) / Student and Academic Support Service (SASS)** **Contract Type - Open Ended** **Part Time - 20 Hours Per Week **The Opportunity**: Edinburgh College of Art is seeking to appoint a proactive, organised and efficient individual to join the Student and Academic Support...