Stroke Information Support Officer

4 weeks ago


Ashington, United Kingdom Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Full time

You will assist the Stroke information co-ordinator and admin assistant in contacting patients and their relatives following a stroke

You will be able to signpost people to local services / give them information to improve their recovery

You may have to visit patients on the in patient rehab wards and their own homes.

You will assist the co-ordinator in the delivery of a pilot Living Well with Stroke Group.
- To provide a specialist Stroke Information Service to a trust wide stroke service. The role will offer information and support both in hospital and across a variety of locations around North Tyneside and Northumberland for the benefit of all people affected by stroke and their carers.
- Develop and maintain working relationships other team members and ensure the availability of stroke information resources across the stroke patient pathway.

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.
- Support the Stroke Practice Development Lead in the day to day running and maintenance of the Stroke Information Service. The role will offer information and support both in hospital and across a variety of locations around North Tyneside and Northumberland for the benefit of all people affected by stroke and their carers.
- Develop and maintain working relationships with other team members and ensure the availability of stroke information resources across the stroke patient pathway.
- Be responsible for the organisation of Stroke Peer Support Service activities.
- Ensure that a continuous and comprehensive administrative service is maintained, collating information and data regarding services for audit purposes.



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