Workplace Assistant

5 months ago


Manchester, United Kingdom Interactive Investor Full time

WHO WE ARE:
interactive investor is an award-winning investment platform that puts its customers in control of their financial future.

We’ve been helping investors for over 25 years. We’ve seen market highs and lows and been resilient throughout. We’re now the UK’s number one flat-fee investment platform, with assets under administration approaching £55 billion and over 400,000 customers.

For a simple, flat monthly fee we provide a secure home for your pensions, ISAs and investments. We offer a wide choice of over 40,000 UK and international investment options, including shares, funds, trusts and ETFs.

We also bring impartial, expert content from our award-winning financial journalists, highly engaged community of investors, and daily newsletters and insights.

WHAT WE STAND FOR:
It’s simplewe want our customers to feel confident and in control, for interactive investor to go from strength to strength, and for ii to be a workplace where we can all thrive. Our customer-driven approach and bold values sit at the heart of this. We are honest, straight-talking and transparent with our customers and our colleagues. We are decisive and take ownership of what we say and deliver. We are ambitious and passionate about what we believe is right for our customers, our teams, ourselves and interactive investor.

PURPOSE OF ROLE:
Workplace Services are a hands-on team and are based in our Manchester and Leeds offices, ensuring the best possible working environment within our buildings, ensure inbound and outbound post is managed correctly and manage the business’ paper archiving. In this role, you will be responsible for performing regular building safety and security inspections, maintaining our offices' equipment, work with third party contractors for planned and reactive maintenance and maintaining a clean and safe work environment. While you will be based in a designated office, you will support colleagues across ii’s office estate. Some travel to other sites may be required.

To ensure success, a Workplace Assistant should have experience in a fast-moving office environment including a busy post room, facilities team or workplace team.

Note: This is a part-time office based role. The hours are Monday to Friday 1pm to 5pm.

**Requirements**:
KEY RESPONSIBILITIES:

- Maintain building and equipment maintenance schedules and records, responding to urgent maintenance calls
- Testing and maintaining building security systems and promoting safety within the building, administer and audit the access control system, including managing restricted access areas for business owners in line with agreed SLAs.
- Managing equipment and supply needs, including furniture, kitchen appliances, office equipment, stationery and consumables
- Manage onsite parking in line with allocation policy
- Maintain a clean and stocked kitchen / break out area and support hospitality requirements.
- Conduct health and safety audits and statutory compliance checks, recording outcomes and follow up actions
- Support the safe evacuation on the office in event of an evacuation or other emergency by being a fire marshal
- Work with third party contractors, landlords’ agents and building reception as and when required
- Report risk events in line with ii procedures and take part of resolutions activities as needed
- Accurate sorting and preparing of mail, in line with procedures and distributed around the business within agreed SLA.
- Organising, logging and distributing internal post and deliveries between Leeds and Manchester
- Process all outgoing mail in line with procedures.
- Record incoming and outgoing postal data
- Follow archive procedures and support colleagues when sending for storage or recall
- Keeping accurate and up to date file records on excel spreadsheets.
- Maintain the first line of compliance defence by ensuring individual adherence to business processes and procedures that are designed to meet the regulatory standards set out in the relevant FCA rules and guidance

SKILLS & EXPERIENCE REQUIRED:

- A minimum of two years of experience in facilities, workplace services, post room team or other fast passed environment, - essential
- Experience of working with external third parties - desirable
- Knowledge of building safety regulations and security protocols - desirable
- Health and safety knowledge - Desirable
- General knowledge of postal system - desirable
- Good PC skills including Excel, Word and internet purchasing
- Practical understanding of the regulatory environment both data protection and retention standards.
- Ability to work independently and part of a team, multi-tasking effectively to ensure deadlines and SLAs achieved

PERSONAL ATTRIBUTES:
STRAIGHT TALKING | MOVING WITH SPEED | OWNING THE OUTCOME
- Excellent communicator
- Strong team and independent worker
- Demonstrated passion and drive for delivering the best outcome
- Moving with speed - delivering faster and better
- Decisive and take ownersh


  • Workplace Assistant

    5 months ago


    Manchester, United Kingdom DWF Full time

    **Workplace Assistant** The main activities of the Workplace Assistant is to support the Workplace Manager in the operational delivery of workplace management, taking ownership and accountability of all soft services within a designated office space and supporting office, agile and homeworkers. The ongoing role will involve focusing on a proactive approach...

  • Workplace Assistant

    6 months ago


    Manchester, United Kingdom DWF Full time

    **Office Assistant (Workplace Assistant) - Manchester - Permanent (40 hrs a week)** We are looking to attract an Office Assistant (Workplace Assistant) to join DWF, an award-winning global legal business. This role is extremely varied and involves a mixture of client support activities, incorporating reception, concierge and facilities duties. We're...

  • Workplace Assistant

    7 months ago


    Manchester, United Kingdom DWF Full time

    The main activities of the Workplace Assistant is to support the Workplace Manager in the operational delivery of workplace management, taking ownership and accountability of all soft services within a designated office space and supporting office, agile and homeworkers. The ongoing role will involve focusing on a proactive approach to providing high...

  • Workplace Assistant

    6 months ago


    Manchester, United Kingdom DWF Full time

    The main activities of the Workplace Assistant is to support the Workplace Manager in the operational delivery of workplace management, taking ownership and accountability of all soft services within a designated office space and supporting office, agile and homeworkers. The ongoing role will involve focusing on a proactive approach to providing high...


  • Manchester, United Kingdom Douglas Scott Legal Recruitment Full time

    Property & Workplace Assistant Office Based Manchester A fantastic, top 50 established Manchester firm, known to us as a client for many years are keen to add an experienced Property & Workplace Assistant to their Manchester team. Based in well-equipped Manchester offices in an impressive setting, close to commuter links, the Property & Workplace...

  • Workplace Assistant

    5 months ago


    Manchester, United Kingdom Horwich Farrelly Solicitors Full time

    At HF we do things differently. We recognise the value of our employees and understand that they set us apart from our competitors. So, if you want to experience what life is like at HF, take a look at our Workplace Assistant vacancy within our Legal Operations Department. The team is filled with experienced professionals working in an engaging and friendly...

  • Workplace Assistant

    1 month ago


    Manchester, United Kingdom Interactive Investor Full time

    ii has been investing in our customers’ success for almost 30 years. That’s why over 420,000 people put their trust in our award-winning investment platform. With a low, flat monthly fee, you can keep more of what you make and take control of your financial future. Whether you’re investing in an ISA, pension, or Trading Account, you have access to one...

  • Workplace Assistant

    6 months ago


    Manchester, United Kingdom DWF Full time

    The main activities of the Workplace Assistant is to support the Workplace Manager in the operational delivery of workplace management, taking ownership and accountability of all soft services within a designated office space and supporting office, agile and homeworkers. The ongoing role will involve focusing on a proactive approach to providing high...

  • Workplace Host

    6 months ago


    Manchester, United Kingdom CBRE Full time

    Overview: We are seeking a friendly and customer-oriented Workplace Host (FTC) to join our team. As the first point of contact for guests, you will play a crucial role in providing exceptional Customer Service and ensuring a positive experience for all colleagues, contractors and visitors. Please note that this is a Fixed Term Contract...


  • Manchester, United Kingdom Mitie Full time

    We are on the lookout for a professional, welcoming, and experienced workplace experience host to join our team. Working within a 5* Mitie team, you will be the face of the client workspace, taking full ownership of the working environment by delivering a first-class service across all integrated facilities management services. Main Duties: - To provide...


  • Manchester, United Kingdom CBRE Full time

    Job Summary:This role is responsible for delivering exceptional workplace experience to employees and guests. A key member of the CBRE team, the Workplace Experience Host will be the first point of contact for visitors and will be responsible for making a positive impression of the organization.Key Responsibilities:Greets employees and announces clients,...


  • Manchester, United Kingdom Posturite Limited Full time

    About UsPosturite Limited is the UK's largest ergonomics and workplace adjustments company, dedicated to creating healthier, happier workspaces at home and in the office. Our mission is to revolutionise the way people feel at work, backed by science and technology.Award-Winning OrganisationWe're proud to be Business Charity Award winners for 2024,...


  • Manchester, United Kingdom KPMG Full time

    The RoleThe Digital Workplace Product Owner plays a critical role in the management and adoption of Digital Workplace products, driving productivity, collaboration, and communication across KPMG to deliver better client and internal outcomes.As a Digital Workplace Product Owner, you will manage product ownership activities for your own products and others,...


  • Manchester, United Kingdom CBRE Full time

    Workplace Experience Host - CBRE Job Summary: This position is responsible for performing various administrative tasks, including answering telephones and giving information to employees and guests; often the first point of engagement with employees and visitors. Responsible for making a good first impression for the organization, which can affect the...


  • Manchester, United Kingdom CBRE Full time

    **Job Title:** Workplace Experience Coordinator**Job Summary:**We are seeking a highly skilled and experienced Workplace Experience Coordinator to join our team at CBRE. The successful candidate will be responsible for providing exceptional administrative support to our clients and employees, ensuring a seamless and welcoming experience.**Key...


  • Manchester, United Kingdom Posturite Limited Full time

    Improve Workspaces for a Healthier TomorrowPosturite Limited, the UK's leading ergonomics and workplace adjustments company, is seeking a Freelance Workplace Needs Assessor to help our clients create happier, healthier, and more active workspaces.We support a wide range of clients across various sectors, including Finance, Professional Services, Central...


  • Manchester, United Kingdom Mitie Full time

    We are on the lookout for a professional, welcoming, and experienced workplace experience host - barista to join our team. You will perform hospitality duties efficiently and effectively on behalf of the building in which you are located in. Working within a 5* Mitie team, you will be the face of the client workspace, taking full ownership of the working...

  • Workplace Coordinator

    5 months ago


    Manchester, United Kingdom Mitie Full time

    **Job Overview**: - This is an integral role in the delivery of FM services and in maintaining high standards of service throughout the building; acting as an ambassador for both MITIE and Network Rail. You will be accountable for the FM services delivery across the Network Rail sites as well as being responsible for all FM communication to the Network...


  • Manchester, United Kingdom EqualEdge Solutions LTD Full time

    **Do you have a passion for supporting people and fostering a positive work environment? Are you organised, patient, and enjoy helping others achieve their goals? If so, we have a rewarding opportunity for you!** **We are seeking a supportive and understanding Support Worker to join our team and assist a client with ADHD. In this role, you will play a...


  • Manchester, United Kingdom Latham & Watkins LLP Full time

    About Latham & Watkins: Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect,...