Workplace Experience Host
2 months ago
We are on the lookout for a professional, welcoming, and experienced workplace experience host - barista to join our team. You will perform hospitality duties efficiently and effectively on behalf of the building in which you are located in.
Working within a 5* Mitie team, you will be the face of the client workspace, taking full ownership of the working environment by delivering a first-class service across all integrated facilities management services. You will ensure all customer requests and site activities are carried out efficiently and effectively whilst providing an exceptional customer experience for all whom reside or visit client premises.
Main Duties:
- To provide the client and customers with an exceptional customer experience and journey
- Liaise with service providers to ensure delivery of a quality service, on time, to specification
- Support the Service Level Agreement by ensuring that all activities are carried out effectively
- Ensure all customer requests are dealt with efficiently and effectively and the customer is kept fully updated with progress
- Acquire and maintain a comprehensive knowledge of all on site services to be able to advise individual customers in line with their needs
- Support Emergency Evacuation procedures and personal emergency evacuation plans (PEEPS) for less abled guests
- Carry out a daily inspection of the client workplace facility at the beginning of each day to maintain workplace functionality, Identifying, reporting and resolving faults, cleaning, maintenance and landscaping needs in addition to HS&E and Operational issues
- Complete daily periodic checks of all stationery hubs and tea points to ensure tidiness, cleanliness and all sundries are replenished in a timely, manner
- Complete daily checks of conferencing and event spaces, setting each space to a defined local standard; Including regularly performing stock checks in the coffee bar and placing new orders
- Preparing and serving hot and cold drinks such as coffee, tea and speciality beverages.
- Ensure all orders requests are completed in accordance with the SLA
- To ensure all orders are delivered in timely manners
- Receiving and distributing stock supplies
- The Workplace Experience Barista will support and assist the client with both onsite and offsite events, acting as a main point of contact to ensure everything runs effortlessly
- To ensure meeting Hythe is organised for events in conjunction with Host. Liaising with host and to assist with the delivery of events as they occur. This may require some flexibility with work hours on occasion for attendance at early morning or evening events as well as assisting with hospitality suites (waitressing, serving alcoholic drinks and manning registration desk)
- Work flexibly to support out of hour requests and extended hours to self-cover operations
- Provide operational support to any internal events
Role Description:
- Working closely with the catering team, ensure all hospitality orders are delivered correctly and on time, and that all completed hospitality is collected efficiently
- Support the mail room team when required carry out Internal/external post and courier deliveries/collections
- Attend weekly service line meetings to ensure a one team ethos is created throughout the team, use these forums to share information that may impact other service lines
- Liaising with the Workplace Experience Host Team Leader, oversee all contractor activity to minimise impact on site operation and customers
- Raise accident and incident reports and track through to closure
- Actively seek and review customer feedback, track remedial actions through to closure
- Support TLT in the implementation, management, and ongoing adherence to group policies, such as clear desk policy, championing the workplace environment and adhering to TLT and best industry practice standards
- Support with all internal and external audits
- Provide cover for absence, breaks and when requested
- Assist with offices moves and changes where that move / relocation is under 10 people
- Work flexibly to support out of hour requests and extended hours to self-cover operations
- Work to and periodically review and update a standard set of operating procedures
- Proactively make recommendations/suggestions/initiatives to support contract evolution
- To assist in any other reasonable duties as required by your manager or clients
- Demonstrating and leading a “one team” approach
- Uphold the vision and values of Signature in all actions and behaviours
- Maintain and practice a high degree of confidentiality and integrity
- Ensure client needs are met in terms of greeting visitors
- Provide IT assistance and attend regular training of services
- To ensure that visitors are entered on to the building visitor database through an online software package
- To build professional relationships with key stakeholders to develop knowledge of personal requirement
- To act as the central point of
-
Workplace Experience Host
2 months ago
Manchester, United Kingdom Mitie Full timeWe are on the lookout for a professional, welcoming, and experienced workplace experience host to join our team. Working within a 5* Mitie team, you will be the face of the client workspace, taking full ownership of the working environment by delivering a first-class service across all integrated facilities management services. Main Duties: - To provide...
-
Workplace Experience Host
4 weeks ago
Manchester, United Kingdom CBRE Full timeWorkplace Experience Host - CBRE Job Summary: This position is responsible for performing various administrative tasks, including answering telephones and giving information to employees and guests; often the first point of engagement with employees and visitors. Responsible for making a good first impression for the organization, which can affect the...
-
Workplace Host
3 months ago
Manchester, United Kingdom CBRE Full timeOverview: We are seeking a friendly and customer-oriented Workplace Host (FTC) to join our team. As the first point of contact for guests, you will play a crucial role in providing exceptional Customer Service and ensuring a positive experience for all colleagues, contractors and visitors. Please note that this is a Fixed Term Contract...
-
Check-in Host/greeter
2 months ago
Manchester, United Kingdom My Property Host Full timeMy Property Host are a leading UK short-let property management company. We are looking for personable and reliable check-in hosts to join our ever-expanding team conducting guest check-ins in our Manchester property. You set your own availability and we assign check-ins to you. Other ad-hoc tasks are also required on occasion. Check-ins and ad-hoc work are...
-
Workplace Experience Lead
4 weeks ago
Manchester, United Kingdom Talent Locker Full timeWorkplace Experience Lead, Manchester, Contract Inside IR35 £750 - £825 per day, Inside IR35Contract position for a senior workplace experience lead to own and manage an outsourced contract running the Facilities Management & Workplace Experience across a large office, overseeing the workplace and facilities operations of two other sites that are running...
-
Workplace Experience Lead
1 month ago
Manchester, United Kingdom Talent Locker Full timeWorkplace Experience Lead, Manchester, Contract Inside IR35 £750 - £825 per day, Inside IR35 Contract position for a senior workplace experience lead to own and manage an outsourced contract running the Facilities Management & Workplace Experience across a large office, overseeing the workplace and facilities operations of two other sites that are running...
-
Workplace Experience Lead
1 month ago
Manchester, United Kingdom Talent Locker Full timeWorkplace Experience Lead, Manchester, Contract Inside IR35 £750 - £825 per day, Inside IR35Contract position for a senior workplace experience lead to own and manage an outsourced contract running the Facilities Management & Workplace Experience across a large office, overseeing the workplace and facilities operations of two other sites that are running...
-
Workplace Experience Lead
1 month ago
Manchester,, Greater Manchester, United Kingdom Talent Locker Full timeWorkplace Experience Lead, Manchester, Contract Inside IR35 £750 – £825 per day, Inside IR35 Contract position for a senior workplace experience lead to own and manage an outsourced contract running the Facilities Management & Workplace Experience across a large office, overseeing the workplace and facilities operations of two other sites that are...
-
Workplace Experience Lead
1 month ago
Manchester, United Kingdom Talent Locker Full timeWorkplace Experience Lead, Manchester, Contract Inside IR35 £750 – £825 per day, Inside IR35 Contract position for a senior workplace experience lead to own and manage an outsourced contract running the Facilities Management & Workplace Experience across a large office, overseeing the workplace and facilities operations of two other sites that are...
-
The Crystal Maze Live Experience Operations Host
3 months ago
Manchester, United Kingdom The Crystal Maze Live Experience Manchester Full timeLittle Lion Entertainment, is a fast-growing entertainment group, specialising in creating cutting-edge and memorable experience-led attractions. We are looking for **Operations Assistants** to work within our London attraction**:The Crystal Maze Live Experience**. **The Role** Whether it is welcoming our guests and getting them excited to dive into the...
-
The Crystal Maze Live Experience Operations Host
2 months ago
Manchester, United Kingdom The Crystal Maze Live Experience Manchester Full timeLittle Lion Entertainment, is a fast-growing entertainment group, specialising in creating cutting-edge and memorable experience-led attractions. We are looking for **Operations Assistants** to work within our London attraction**:The Crystal Maze Live Experience**. **The Role** Whether it is welcoming our guests and getting them excited to dive into the...
-
Go to Host
2 months ago
Manchester, United Kingdom ISS Facility Services Full time**Go To Host** **Location: Manchester** **Hours of work: 40** **Contract Type: Permanent** We are hiring a dynamic and innovative Go To Host to join our team and play a pivotal role in transforming workplace experiences. As a Go To Host, you will be a vital member of our workplace experience team, responsible for curating an environment that prioritises...
-
Workplace Experience Lead
1 month ago
Manchester, United Kingdom CBRE Full timeAbout the Role: As a CBRE Workplace Experience Supervisor, you will be responsible for supervising employees that oversee the delivery of workplace experience services. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building. What You'll Do: ...
-
Guest Experience Host
2 months ago
Manchester, United Kingdom Stock Exchange Full time**Guest Experience Host**: **Stock Exchange Hotel**: **Location Description**: Stock Exchange Hotel is located within the heart of central Manchester. Positioned on Norfolk Street in between Market Street and King Street Set within the former home of the Manchester Stock Exchange; every detail has been meticulously considered to create our luxury, boutique...
-
Host/hostess
2 months ago
Manchester, United Kingdom 7 SINS Full timeThe main objective of the Host will be greeting all customers upon arrival, managing all bookings and ensuring the customer has a positive experience as soon as they enter the premises. It is important that this role be met with a passion for excellent service, and you must exceed customers’ needs and expectations. **Key Objectives and...
-
Host
2 months ago
Manchester, United Kingdom Nell's at Kampus Full timeWe create places full of happy faces. Nell’s is looking for a fabulous host to join the team. Here at Nell's we serve up our famous New York slices alongside frozen margs and delicious pints in the heart of the city. Bring your talents and passion to provide an excellent customer experience to the table here at Nell’s. This is a new role for us, so...
-
Head Host
2 months ago
Manchester, United Kingdom Caravan Manchester Full time**Head Host** **Up to £15.44 per hour, depending on experience** Caravan is heading to Manchester this summer! With the opening day set for early August, we're searching for an outstanding team to help us launch our first location outside of London. Our new spot will feature its very own coffee roastery, an outdoor terrace, an innovative bar with amazing...
-
Workplace Experience Senior Coordinator
2 months ago
Manchester, United Kingdom Latham & Watkins LLP Full timeAbout Latham & Watkins: Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect,...
-
Host
2 months ago
Manchester, United Kingdom Compass Group Full time**What you'll be doing**: Host - freight Island Manchester £11.50 per hour **Host Job Description - 35 hours per week - £11.50 per hour** Our hosts are the first point of contact for our guests, for this role you should have excellent organisational and people skills, to make sure our guests have a positive dining experience from the moment they arrive...
-
Host
2 months ago
Manchester, United Kingdom Turtle Bay Restaurants Full time**Host - Manchester NQ** We’re looking for a Host to join our Turtle Bay Family in Manchester NQ. Our Hosts bring our restaurants to life! They are amazing hosts and work with the team to deliver the best menu recommendations, good vibes and Caribbean Good Times. As a member of our floor team, you’ll develop your confidence, become a menu-expert and...
